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Palafox Hotel

Traveller (254)
Room & Suite (354)
Dining (103)
About
Location
Cleanliness
Service
Value
The Hotel Palafox represents the prototype of the large five stars luxury hotels being the first of the entire region of Zaragoza. It houses an important service center and meeting place of Zaragoza. Furthermore it is located in a quiet street, surrounded by the largest commercial district in the city.Great business center named "Real de Zaragoza", only for its size and appearance impressive, equipped with extensive communications systems, secretarial services, simultaneous translation, among others.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Sauna
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
Reviews (769)
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251 results
Traveller rating
105
91
43
9
3
Traveller type
Time of year
LanguageEnglish
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105
91
43
9
3
Show reviews that mention
All reviews rooftop pool star hotel excellent hotel junior suite rooms are spacious hotel restaurant bit dated old style buffet breakfast tapas park the car old city short walk modern hotel location is great beautiful city coffee machine
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1 - 5 of 251 reviews
Reviewed 2 weeks ago via mobile

There are some positives : beautiful reception , lovely service, nice big bed but... the room and deco is for three star hotel maximum, bathroom falling into pieces and you cannot control temperature of the room. If you compare the PalaFox with the Gran Hotel...More

Date of stay: December 2018
Thank X17HKdavidm
Reviewed 26 October 2018 via mobile

After given advice during each stay, that the WiFi is not working, still nothing has been done . This is old fashioned equipment just like the gym. One cannot believe the hotel is rated with 5 stars, while not up to standards of the modern...More

Date of stay: October 2018
Thank wimmoors
Response from Palafox-Hoteles, Director de Relaciones Públicas at Palafox HotelResponded 13 November 2018

Mr. wimmoors: We are sorry for your experience and we thank all your feedback, it always helps our staff to improve every day. We inform you that our wifi service will be updated and improved soon Kind Regards, Asun Navarro PPRR Hotel Palafox

Reviewed 1 October 2018

Friendly and professional staff who spoke very good English, nicely located in the heart of zaragoza downtown, taxis can reach you within less than 5 min in the morning, specious & clean rooms with AC. Everything was perfect except: Rooftop pool is quite small and...More

Date of stay: September 2018
Thank Ammar N
Response from Palafox-Hoteles, Director de Relaciones Públicas at Palafox HotelResponded 13 November 2018

Dear Ammar N: Thank you for sharing your positive review of Hotel Palafox. We thank you for your kind words about our team. About breakfast, we offer a wide variety of products, thinking to please all our customers, but if you want to share your...More

Reviewed 10 September 2018

The Hotel is a nice „old“ 5 Star Hotel in Zaragoza. It is close to the old City Center of Zaragoza. The Rooms are good but the breakfast has Room for improvment. The gym and Pool (on the top of the Building) are small but...More

Date of stay: September 2018
Thank andreas_ifflaender
Reviewed 26 August 2018 via mobile

We booked 2 rooms for ourselves and our 2 teenagers , we were provided with connecting rooms which was perfect. The reception was nice , the rooms although well appointed were pretty dated . To use the pool you need pay the reception for the...More

Date of stay: August 2018
Thank 52carella
Response from Palafox-Hoteles, Director de Relaciones Públicas at Palafox HotelResponded 28 August 2018

Dear 52carella: Thank you to sharing your comments following your recent visit. We regret to read that your stay was not completely satisfactory and we apologize for not offering a friendly service. We look forward to seeing you on your next visit Best Regards Asun...More

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Questions & Answers
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MaltonNorthampton
24 January 2018|
AnswerShow all 4 answers
Response from Uncapedcrusader | Reviewed this property |
Yes. Ywe
1
Vote
Bob C
6 December 2016|
AnswerShow all 2 answers
Response from Michael C | Reviewed this property |
There's a nearby gym called Coliseo that's really complete and has everything and you can get a one day or two day pass. I don't know if it's any better than the Palafox's gym, but the nearby Meliá hotel has a gym on the top... More
0
Votes
Shelltez
22 June 2016|
AnswerShow all 5 answers
Response from PDRtravelbug | Reviewed this property |
Yes, they can park your car at a nearby garage for 20 Euro/day. Just pull up in front of the hotel and they will advise you where to park (or give them your keys and they will park it).
2
Votes
Room Tips
"The gym and the Pool are in the Level 8 and 9."
andreas_ifflaender
9 Sep 2018
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"don't book a junior suite - their location in the building is worse than regular rooms!"
B62W
6 Aug 2018
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"If you have to stay just for 1 or 2 nights do not choose level 2."
629bengtf
4 Aug 2018
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"Interconnecting rooms are available"
amarsh_stockport
13 Sep 2017
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PRICE RANGE
US$118 - US$222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palafox hotel zaragoza
LOCATION
SpainAragonProvince of ZaragozaZaragozaCasco Antiguo
NUMBER OF ROOMS
179
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