HOTEL: The hotel was clean and staff friendly. CHECK-IN: Check-in was fast but a little too fast. Staff were friendly. We were given NO information regarding WiFi, breakfast times, locations of spa, bar, restaurants, etc. As an Accor LeClub member, we enjoyed complimentary…
The rooms are quite quirky with two storey rooms. There was a good breakfast on offer. I was only there for one night so didn’t get chance to explore what is available in the area. Overall it was clean and staff was very friendly. It was good value.
Hotel administration did not take in consideration our booking request...Fees / confort / service ratio is absolutly not correct: too expensive für what you will receive.we are not going to come back.
Spent a night at this hotel to visit the Christmas Market in Mainz. The hotel is only a 10 min walk from the main train station, it's a 10 min walk to the town square. The hotel has all the amenities you need. The staff is friendly and helpful, speedy check-in and check-out.
Great location. Walk from train and walk to Christmas Markt. Staff was friendly. As we were packing to leave, a bug was crawling into my make up bag. We looked around and didn’t see any other bugs. The front desk said they would adviseHousekeeping.
"Away from the street is quiet"
"Rooms in other hotels are probably better"
"4th floor - at the end of the corridor to be away from the noise downstairs and elevator."
"End of the hall rooms are always quiet"
"If you don't like noise, then ask for a room NOT facing the street."