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Atrium Hotel Mainz

Traveller (326)
Room & Suite (185)
Dining (9)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Pool
Free parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Show more
Room features
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Charming
Business
HOTEL CLASS

Location

Full view
Contact
Flugplatzstr. 44, 55126 Mainz, Rhineland-Palatinate Germany
Getting there
Frankfurt Intl Airport28 km
Mannheim Airport58 km
See all nearby hotels
335Reviews
411Photos
2Q+A
15Room tips
Traveller rating
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  • 21
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  • 3
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Popular mentions
A nice hotel, with a good restaurant inside. A contract with the fitness club opposite of the hotel allows a proper workout. Rewards miles on essentially all programs. The staff is quick and professional, the rooms good in size. To the management: compliments, a good job!
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Response from elektriktrick, Guest Relations at Atrium Hotel Mainz
Responded 11 Dec 2018
Hello btcBasel, First of all, thank you for your positive feedback. We love the fact that you liked our restaurant and our staff! Our aim is always do the best to make our guests happy and to give them a nice stay in Mainz. We look forward to see you again soon and wish you a Merry Christmas and a Happy New Year. Your Atrium Hotel Mainz
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+1
I cannot believe the rating this place is showing on this site. We arrived tired and a bit exhausted. We had been changed out of our reserved room into one closer by — good so it seemed as we were tired and only staying one night. This debacle started with having to hoof it
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Response from elektriktrick, Guest Relations at Atrium Hotel Mainz
Responded 2 Oct 2018
Dear Andrew, first of all, many thanks for your feedback! We greatly regret the discomfort with your luggage. You booked a superior apartment in our residence. In order to save you the longer way, you have been upgraded to a deluxe room in our main building. The fact that there is no lift to this room is correct. However, we always offer our help in carrying the luggage. For your next stay feel free to ask our colleagues for this service. Our intention is always to be a house of many “faces” to represent as wide a range as possible. Therefore, it is a pity that the style of the room did not quite agree with you. At least thank you for pointing out the issue with the shower. We have passed it directly to our maintenance to fix it. All the best wishes, your Atrium Hotel Mainz
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This hotel is an international hotel with bar, lounge and restaurant included. The hotel is excellent located to reach by car. Beside the hotel there are a lot of restaurants mainly Italian and local style. On Monday most of the restaurants have closed - so, be careful. I have
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Response from elektriktrick, Guest Relations at Atrium Hotel Mainz
Responded 27 Sep 2018
Dear Sascha E., thanks for your feedback. We love the fact that you enjoyed your stay in our hotel. A special thank you for your commets regarding our hotel-rooms. We appreciate it very much and looking forward to see you soon. Kind regards, your Atrium Hotel Mainz
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+3
It's the third year we are staying at this hotel and then the third time. We all the time choose this hotel because of its location, it's easy to find, it's in a quiet area but also for the safe and free parking places. We all the time stay in one of their apartments which are
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Upon arrival we were late and really tired. We were 4 people, who booked 2 rooms. The same booking reference/name, but even though only one person booked both rooms, we were placed in rooms like 800m from each other. Furthermore, we had booked one of the rooms as a
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Response from elektriktrick, Guest Relations at Atrium Hotel Mainz
Responded 6 Aug 2018
Dear Jennifer, thanks for your comment. We are a little surprised by your feedback and have therefore looked at your stay again. You are right, a total of four accommodations were booked in our hotel. Two rooms each with a surname. Unfortunately at check in only one name was mentioned. Furthermore, we would like to note that two booked rooms in the same name are not untypical. So the double booking was not noticed at first. This of course is annoying for you and for us, in case of the ordered handicap room. Nevertheless, we were pleased to find the booking- mistake onsite to clarify this with you. In addition, we didn´t charged you anything for the “no show” of the double-booked rooms and immediately switched you the handicap room. Once again we apologize for this misunderstanding. Regarding your comment on the fridge we feel sorry. Therefore we informed our maintenance immediately to fix the problem. It is a pity that our gastronomic offer did not promise you. Especially in this area, we regularly receive positive feedback. In fact, our summer garden is accessible to wheelchair users only through the laundry. Of course, our hotel restaurant Adagio is at ground level and handicapped accessible. Thanks again for the feedback and all the best wishes for you. We look forward to seeing you soon. Your Atrium Hotel Mainz.
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"Please select a room in the main building"
"Rooms in the residence area are very spacious and very quiet."
"There are various annexes, one across the street - choose according to your preferences..."
"try to get a room far away from the transit traffic...."
"all rooms have fast free internet"
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123
PRICE RANGE
US$92 - US$251 (Based on Average Rates for a Standard Room)
LOCATION
GermanyRhineland-PalatinateMainz
NUMBER OF ROOMS
140
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