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Novotel Koeln City

Traveller (293)
Room & Suite (97)
Video (1)

About

Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Novotel Koln City is located right on the Rhine River, close to the Old Town, the famous cathedral und several museums. Modern design and comfort characterise our 221 spacious rooms and seven meeting rooms. Explore the trade fair city or take it easy in the courtyard of our restaurant. Total relaxation awaits you on the 5th floor of this 4 star hotel where you can enjoy our gym overlooking the Rhine or a quiet moment in our sauna.
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Property amenities
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Babysitting
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Green
Mid-range
HOTEL CLASS

Location

Full view
89Good for walkers
Grade: 89 out of 100
49Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
1,528Reviews
347Photos
20Q+A
64Room tips
Traveller rating
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Popular mentions
i spent only one night in this hotel,it is really nice , clean with very friendly and helpful staff , rooms are quiet big with nice modern decoration and good toilet ,the room has very big TV , i didn't have the chance to test their breakfast , price was quiet expensive but this
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Response from hotel4you, Manager at Novotel Koeln City
Responded 2 weeks ago
Dear Ahmed_Hamed, Thank you very much for your positive comment regarding your stay at our hotel and sharing your experience with the TripAdvisor community. We hope to welcome you back again soon. Warm regards, Ruediger Schild General Manager
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Good hotel, clean rooms and comfy beds. I also had a bath in the room (if you want that, ask for a room on the 1st floor) There are some public transportation options close, but it's not very extensive.
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Response from hotel4you, Manager at Novotel Koeln City
Responded 3 weeks ago
Dear paullP7745XS, Thank you very much for your positive comment regarding your stay at our hotel and sharing your experience with the TripAdvisor community. We hope to welcome you back again soon. Warm regards, Ruediger Schild General Manager
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Excellent hotel , everything was perfect : size of room, breakfast , coffee machine , shower, ... also the staff was very friendly and helpful . The size of TV in the room is huge. Only the location is a little bit far from city center.
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Response from hotel4you, Manager at Novotel Koeln City
Responded 7 Feb 2019
Dear Bassam K, We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back again soon. Warm regards, Ruediger Schild General Manager
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The hotel was very clean, modern, and comfortable. We had a nice room facing the Rhein river and in the mornings, we had a great time taking morning strolls to bakeries where we got croissants and other breakfast goodies. Our family had a wonderful time taking short walks to
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Response from hotel4you, Manager at Novotel Koeln City
Responded 29 Jan 2019
Dear tinytraveler200, Thank you very much for your comment regarding your stay at our hotel and sharing your experience with the TripAdvisor community. We love your positive comment about our Novotel family policy. We hope to welcome you back again soon. Warm regards, Ruediger Schild General Manager
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We booked 2 rooms for 7 days and 1 room for 5 days. They end up by deducting the (wrong) prepayment for the room for 5 days from the stay for 7 days and charging us the balance for 2 days.After contacting them, they are not willing to make a refund.
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Review collected in partnership with Accorhotels.com
Response from hotel4you, Manager at Novotel Koeln City
Responded 28 Jan 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Köln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I very much regret that it was not the hotel stay that was evaluated with the community, but rather the invoicing. I am pleased that after receiving the outstanding invoice for the special cleaning of one of the rooms by an external cleaning company, the matter could finally be clarified. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rüdiger Schild General Manager
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
hmmm... no cap for water flow. Need to keep it flowing.
60 inch TV set
USB charging outlets at both sides of the bed
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12345620
Can anyone advise if river cruise suitable for 9 and 10 yr old children ..New year's eve ??
We were there this summer and did a river cruise lasted about an hour. Our 8 and 10 year old daughters enjoyed it. They didn’t pay attention to the commentary, but enjoyed a glass of cola as we sailed down the river and back. It wasn’t very busy at that time so they could walk around freely.
1 vote
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Up date on taxi costs. Yes it cost €40 from airport to Novotel city hotel. As taxis were shared it eased the pain a bit.
1 vote
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Is there an iron and ironing board in each room?
No, they will send the iron and the board to your room upon your request, subject to availability. Don't think it's available at night, only during office hours, my guess. I requested in the evening and they told me to request again next morning.
1 vote
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Is there an iron and ironing board in each room?
Hi Not each room is equipped with iron and board. You better ask reception. Regards Peter
1 vote
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How much is the evening meal for two adults and two children thanks
Dear 38kathy77, Main courses are starting from 14,90 EUR / Special Children Menu available ;-) Greetings from Cologne
1 vote
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1234
"rooms on the river"
"Not relevant as staff did not consider special requests."
"Ask for a connecting room if traveling as a family."
"Higher floors rear facing will be quieter. Front rooms overlook busy road"
"You need the keycard for the lift."
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PRICE RANGE
US$73 - US$469 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel koeln city hotel colognenovotel hotel colognenovotel hotel koeln citynovotel colognecologne novotel
LOCATION
GermanyNorth Rhine-WestphaliaCologne
NUMBER OF ROOMS
222
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