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All reviews satisfactory stay usual mercure with tea coffee making facilities tram stop city centre safe parking overnight stay privilege room nice hotel nice swimming pool spacious room free wifi family room public transport business trip motorway phantasialand
We stayed in this hotel because it is very close to Phantasialand. The tram stop at 5 minutes is super. With this we were directly connected to the center of Cologne. We stayed one night and happy for that. We all had a very bad...More
My team and 1 (approx 15 persons) stayed for a week in this Mercure hotel. The rooms are recently refurbished and are therefore ok. Also the staff at reception are ok.
Unfortunately the staff at the bar was terrible on thrusday & friday. They closed...More
Stayed here whilst attending Koeln Messe for a trade fair. Was easy to get to and from on public transport. Line 7 tram stop is just around the corner and takes you straight into city centre.
Food in the bar was good and catered well...More
Traveled from Antwerp to Cologne to start early the next day and stayed at the Mercure Köln West. Friendly staff. Pitty that the restaurant closed at 21:30 pm. Would be nice to pick up a snack. Room was small, tidy but not clean, clean. Instead...More
A most satisfactory stay and we will certainly return. The WiFi needs to be addressed as we were unable to access on our laptop although the staff on reception did their best to help. It appears this is known to be a problem. We have...More
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Response from Henrik W | Property representative |
Dear Aurelia, Thank you for your questions about the hotel. Unfortunately, we are not near the Cologne fair centre. It is about 12 km away and takes about 35 minutes to get there by taxi. You will need about about 40 minutes... More
Dear Aurelia, Thank you for your questions about the hotel. Unfortunately, we are not near the Cologne fair centre. It is about 12 km away and takes about 35 minutes to get there by taxi. You will need about about 40 minutes (door to door) and have to switch trains once. The train stop is at walking distance from the hotel (300 metres). Should you have any more questions, do not hesitate to contact us. Kind regards, Bart Vaessen, General Manager, Mercure Hotel Cologne West