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This place lacks care in its rooms, and appears to be price paring. One small soap in a double room with no soap dish, damaged bathroom fittings, broken biscuits on coffee tray two days running - all symptoms of poor management. The position is great,...More
Response from MBreitung, Front Office Manager at Van der Valk Hotel HildesheimResponded 2 weeks ago
Thank you for your feedback and your frankly words.
It is very important for us to improve our hotel as well as our servicequality.
We are sorry for the inconvenience and regret that your stay did not meet your expectation.
This summer, in July and...More
Reception, checkl-in, check-out:
All employees very friendly and happy to help. Quick check-out and check-in.
Excellent. Most centrally located hotel with all attractions and restaurants within walking disctance.
Breakfast, restaurant and bar:
Breakfast was excellent for just EUR 15 per person. I would recommend...More
Really nice service, and beautiful architecture. Perfect location in the middle of the town square, close to restaurants and shops. We were lucky to get a room on our way back from a skiing trip, but we will definitely come back
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We stayed at this hotel over New Year with a tour group. Everything about the hotel was excellent. Food, either in the Restaurant or in the Function rooms was among the best we have had on similar trips. Our room overlooked the Markt Square so...More
I already being here in the second time and I would come again. It’s exactly in the city center, shopping area only a few minutes. Breakfast is amazing. Rooms are really comfortable as well clean. The have also swimming pool and a sauna. Altogether I...More
I don't recall an iron. Irons in the closet are American more than European. But just ask the manager and a staff member may come to provide an iron and ironing board, as it's unwise to iron on top of furniture.
Response from MBreitung | Property representative |
there is public underground parking directly below the hotel with direct access to the hotel. You can pay for the parking ticket at the hotel reception desk. Our hotel guests pay a reduced rate of € 9.50 for 24... More
there is public underground parking directly below the hotel with direct access to the hotel. You can pay for the parking ticket at the hotel reception desk. Our hotel guests pay a reduced rate of € 9.50 for 24 hours.
Your Van der Valk team