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Best Western Plus Plaza Hotel Darmstadt

Traveller (30)
Room & Suite (14)
Dining (6)

About

Location
Cleanliness
Service
Value
The new Best Western Plus Plaza Hotel Darmstadt has been one of the major hosts in Darmstadt since September 2017. All 248 rooms and suites have been completely renovated and do not miss any comfort. The large conference area makes it the leading business and conference hotel in the region. As a full-service hotel in the upper segment, the hotel offers a large restaurant and a classic bar. The newly designed pool and spa area will be opened in winter 2018 and offers guests a unique level of comfort in Darmstadt.
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Property amenities
Pool
Restaurant
Spa
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS

Location

Full view
43Car recommended
Grade: 43 out of 100
19Restaurantswithin 1 km
4Attractionswithin 1 km
50Reviews
61Photos
0Q+A
6Room tips
Traveller rating
  • 9
  • 24
  • 6
  • 6
  • 5
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Popular mentions
I stayed here only for 2 nights. I find its style kind of vintage but stylish at the same time. The breakfast food is actually really good and you have some various options. The one thing i did not like was the fact that the key card was working really though and you had to
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Very nice hotel, comfortable and big. Personnel very gentle. very big breakfast. Close to the train station and main international institutions. Walking distance to public transports. The only constrain is the vicinity with the railways, so remember to ask a room on the street
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We appreciated the wooden floor - hotel carpets usually quickly end up looking dirty (even if they may be clean(ed). Also there was a bar of soap. Tiny, but better than the horrible squidgy bottles of sticky gungy liquid stuff. Very nice bed. The hotel faces the railway line,
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Stayed here for two nights. Had a very early check in which was just €15 we were upgrade to a bigger room. The room was beautiful and loved the breakfast/lunch. Staffs are wonderful and friendly. Very welcoming and patient. The sauna is beautiful and plays relaxing music as you
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I’ve stayed here several nights over the past 5 years and once the management changed to the Best Western Plus Company it was terrible from then. The earlier management Martitim was fantastic. The last experience was that I had to have a cold water shower for 3 days in the
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Response from Jet828246, General Manager at Best Western Plus Plaza Hotel Darmstadt
Responded 29 Nov 2018
Dear Saiprasad Akkeneni, Thank you for taking part in the survey of your last stay at our hotel. On behalf of our entire team, I apologize for not exceeding your expectations. Your satisfaction is important to us and we will use your feedback to make improvements to ensure that we offer guests a better experience in the future. Our technical problem with our hot water pipe was very uncomfortable for many guests. The problem also surprised us and our technicians were eager to find a solution quickly. In your room, I was able to convince myself that the water pipes were working again the next morning. You're right that such a problem should not normally happen. Our colleagues, especially our Front Office Manager, have made every effort to resolve your complaints during your stay. We are sorry that despite all the effort we have not been able to please you. If I can help you, please contact me directly on +49 (0) 6151 7377500. Please feel free to ask directly after me at your next stay, then I can also personally contribute that your upcoming stay will be very comfortable. Sincerely, Olaf Kaul General Manager Best Western Plus Plaza Hotel Darmstadt
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All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
The Darmstadt railway station is visible from the room.
The building with white roof has the gym, about 10 minutes walk.
Desk and tv
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123
"Choose room opposite to the railway"
"If you are very sensitive to noise, you might go for a room away from the railway line"
"Ask for a room not facing the railways."
"I would ask for a room on the other side of the train tracks ;)"
"Rooms facing the street will definitely have the noise from the railway tracks."
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12
PRICE RANGE
US$81 - US$229 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHesseDarmstadt
NUMBER OF ROOMS
248
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