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Citadines Michel Hamburg
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Avg. $380 /night, 10/8 - 10/9
$510
per night
$360
per night
$209
per night
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About
4.5
#25 of 338 hotels in HamburgLocation
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Value
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Good to know
HOTEL STYLE
City View
Modern
Languages Spoken
English, German
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Bicycle rental
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car park
Wifi
Breakfast buffet
Complimentary tea
Snack bar
Vending machine
Taxi service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
First aid kit
Umbrella
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Kitchenette
Cable / satellite TV
Sofa bed
Bath / shower
Soundproof rooms
Dining area
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Location
Ludwig-Erhard-Straße 7, 20459 Hamburg Germany
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Fuhlsbuettel Airport
9.1 km•
See all flights
Stadthausbrücke
3 min•Hamburg S-Bahn
Rödingsmarkt
5 min•Hamburg U-Bahn
Car Hire
116 Restaurants
within 0.5 kilometers
625Reviews12Q+A35Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
The studio apartments at Citadines Michel are quite small, although it is good that the bed is actually in its own seperate room. In the whole apartment is only one small window, which makes the place quite dark. Apartment located towards the Ludwig-Erhard Strasse suffers from car noise, adn apartments to the opposite side experience church bells from nearby Michaelis 4 times an hour around the clock. You simply need to close the window to be able to fall asleep. Facilities are rgreat and includes a laundrette to wash and dry your clothes. It is possible to reserve parking at 19 Euros per night, but this includes free use of two charching stations, convenient if you travel by EV. Location is great, close to Prtugese Quarter and walking distance to the rest of the city.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arnold Konrath, Geschäftsführer at Citadines Michel Hamburg
Responded 20 Sept 2021
Dear Mikael, thank you for your feedback which will be shared with the team at Citadines Michel Hamburg. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Arnold K. Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Citadines (short 'Cita') is the perfect apartament hotel with the most ideal location, from which all central places in Hamburg are easily accessible.
The Cita offers beautiful and clean rooms with extensive equipment/furnishings, a welcoming lobby and free 24/7 use of the fully automatic coffee machine with the very best hot chocolate in town. :)
Many thanks to the entire housekeeping team who were always on the lookout to ensure total happiness + comfort. Special thanks goes out to a young guy called Eris who always worked hard with a smile on his face - he did a fantastic job.
The Cita is suitable for short and long stays and always impresses with its warm atmosphere.
The whole team is incredibly friendly, competent and helpfu. Special thanks go to Gerd and the whole team, who always handled every request at the reception at any time perfectly
At the Cita, you can quickly feel at home thanks to the whole team! I look forward to further stays.
The Cita offers beautiful and clean rooms with extensive equipment/furnishings, a welcoming lobby and free 24/7 use of the fully automatic coffee machine with the very best hot chocolate in town. :)
Many thanks to the entire housekeeping team who were always on the lookout to ensure total happiness + comfort. Special thanks goes out to a young guy called Eris who always worked hard with a smile on his face - he did a fantastic job.
The Cita is suitable for short and long stays and always impresses with its warm atmosphere.
The whole team is incredibly friendly, competent and helpfu. Special thanks go to Gerd and the whole team, who always handled every request at the reception at any time perfectly
At the Cita, you can quickly feel at home thanks to the whole team! I look forward to further stays.
Read more
Date of stay: June 2022Trip type: Travelled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arnold Konrath, Geschäftsführer at Citadines Michel Hamburg
Responded 20 Jun 2022
Dear stellavictoriap, thank you for your feedback which will be shared with the team at Citadines Michel Hamburg. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Arnold K. Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We ended up in this hotel by pure chance but will definitely book it again shoukd we come back to Hamburg!
First of all, the location is superb, you can reach almost anything within the centre within 10 minutes on foot.
Second, the breakfast buffet looks small. Ut offers a lot of variety, definitely one of the best I have ever seen.
Third, the room was big and clean, nothing to complain.
Finally, the reception staff was always helpful.
So, go for a room in here, if you visit Hamburg!
PS Free coffee available 24hrs in the lounge.
First of all, the location is superb, you can reach almost anything within the centre within 10 minutes on foot.
Second, the breakfast buffet looks small. Ut offers a lot of variety, definitely one of the best I have ever seen.
Third, the room was big and clean, nothing to complain.
Finally, the reception staff was always helpful.
So, go for a room in here, if you visit Hamburg!
PS Free coffee available 24hrs in the lounge.
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arnold Konrath, Geschäftsführer at Citadines Michel Hamburg
Responded 5 Aug 2022
Liebe/r klegau, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Best regards, Arnold Konrath Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our family of four stayed two nights, and were generally happy with the stay and the interaction with staff members. We had a two room apartment with one double bed and one fold-out sofa, which worked well for us. Breakfast was very good, but plan your eating to avoid the ”rush hour” as seating is limited.
There is parking in the same building with direct access by elevator, but this must be booked in advance. We hadn’t done this so we had to leave the car at a public garage two blocks away. In the end this solution was ok but a bit inconvenient.
The location of the hotel is excellent in the middle of everything. It’s walking distance to the old town, to St Pauli, and to the river bank. Do note that if you want to stock up on snacks or sodas there is no store for this nearby. Many restaurants though (recommend the Portuguese quarters!).
There is parking in the same building with direct access by elevator, but this must be booked in advance. We hadn’t done this so we had to leave the car at a public garage two blocks away. In the end this solution was ok but a bit inconvenient.
The location of the hotel is excellent in the middle of everything. It’s walking distance to the old town, to St Pauli, and to the river bank. Do note that if you want to stock up on snacks or sodas there is no store for this nearby. Many restaurants though (recommend the Portuguese quarters!).
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arnold Konrath, Geschäftsführer at Citadines Michel Hamburg
Responded 16 Aug 2022
Dear Mohnomishe, thank you for your feedback which will be shared with the team at Citadines Michel Hamburg. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Arnold K. Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We staid for four days in one apartment on 4th floor with great views to St. Michael’s church - very good isolated windows that we luckily didn’t have to open as it was rainy cold - as the church bells and the busy main street are very loud. Strange sounds in rhythmic repetition later were associated with the tube train vibration from tunnels underneath the hotel 🙄
But room was spacious, good kitchen and bathroom, big tv, and we loved the 24/7 available free coffee and hot chocolate from the lobby. Well situated very central, 5 minutes to Portuguese quarter and grocery shops, 15 minutes walk to Hafencity and city centre.
But room was spacious, good kitchen and bathroom, big tv, and we loved the 24/7 available free coffee and hot chocolate from the lobby. Well situated very central, 5 minutes to Portuguese quarter and grocery shops, 15 minutes walk to Hafencity and city centre.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arnold Konrath, Geschäftsführer at Citadines Michel Hamburg
Responded 2 Nov 2023
Dear KatharinaB134, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Best regards, Arnold Konrath Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfect location for everything to be in reasonable walking distance.
Lovely modern rooms with free tea, coffee. Staff friendly and helpful. Overall a positive experience at this hotel. Best bits : safe free and easy to use, soundproofing cuts any road noise v good.
Lovely modern rooms with free tea, coffee. Staff friendly and helpful. Overall a positive experience at this hotel. Best bits : safe free and easy to use, soundproofing cuts any road noise v good.
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Date of stay: July 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Serhat Solmaz, General Manager at Citadines Michel Hamburg
Responded 5 Aug 2024
Dear Kirstie, Thank you for your booking and your wonderful feedback regarding your stay. We are very pleased about your positive comments and that we were able to fulfil all your expectations. We hope to welcome you again in our hotel during another stay in Hamburg. Best regards from Hamburg, your team from the Citadines Michel Hamburg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Misleading room types and prices. I booked a Studio, for two colleagues and it was a normal room with 2 single beds. It was not nice. Then, the day after we moved to a Studio extra (for something like the photos I saw in Booking.com) for an extra price. Not nice.
Too small Hotel, with not room cleaning, and very small breakfast space. For the price we paid it was not cheap nor quality worthy. For business, avoid.
Too small Hotel, with not room cleaning, and very small breakfast space. For the price we paid it was not cheap nor quality worthy. For business, avoid.
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Date of stay: June 2022Trip type: Travelled on business
Room Tip: Just avoid.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arnold Konrath, Geschäftsführer at Citadines Michel Hamburg
Responded 10 Jun 2022
Dear Guilherme, thank you very much for choosing our Aparthotel for your stay in Hamburg. We are sorry to hear about your disappointment and that we could not make your stay more comfortable. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. Once again, I would like to apologise for the disappointing stay you had with us. Please be assured that we are always seeking to satisfy the expectations of our residents. I will review the pictures online and will replace misleading ones. For this reason, I hope that we will have another opportunity to improve your stay experience in the near future. Best regards, A. Konrath | Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spotlessly clean, spacious apartment. Great sized bedroom and the sofa bed was big and comfortable. 20 minutes walk from main station and walking distance to other attractions. Nice spacious lobby with free hot drinks all day. Staff very friendly.
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arnold Konrath, Geschäftsführer at Citadines Michel Hamburg
Responded 11 Apr 2023
Dear JosieH, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Best regards, Arnold Konrath Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visited Hamburg to see the Christmas markets and chose to stay here as was close enough to the centre of Hamburg.
Nothing bad to say about this hotel. We never spent much time apart from sleeping. The rooms and hotel were overall clean.
Would recommend this hotel to anybody who wants to visit Hamburg.
Nothing bad to say about this hotel. We never spent much time apart from sleeping. The rooms and hotel were overall clean.
Would recommend this hotel to anybody who wants to visit Hamburg.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Serhat Solmaz, General Manager at Citadines Michel Hamburg
Responded 12 Aug 2024
Dear Guest, Thank you very much for your booking and your lovely feedback. We are very pleased to read that you had a lovely stay in our hotel and that we were able to fulfil your expectations. We will be happy to share your lovely review with our team. We look forward to welcoming you back to our hotel for another stay in Hamburg. Best regards from Hamburg, your Team from the Citadines Michel Hamburg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was clean, comfortable and centric. Everything we needed for a one night stay. Front desk were courteous and friendly. Coffee and tea free 24-7. Good price for
being at the center of
town. Walking distance to all the sights. Great stay!
being at the center of
town. Walking distance to all the sights. Great stay!
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arnold Konrath, Geschäftsführer at Citadines Michel Hamburg
Responded 5 Dec 2023
Liebe/r Vionnetteo, Thank you for your feedback which will be shared with the team at Citadines Michel Hamburg. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Arnold K. Residence Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ask for a room facing the back. They look out over a very quiet residential street and the higher up ones will give you a view of St. Michael's church and towards the docks and the river. The front rooms look out over a busy street and a small park. Again higher up rooms will let you see further.
Hi,
In the hotel you cant find a restaurant, but at 5 min. walking far from the hotel are few restaurants with different specifics.
In the hotel they have just prepare the breakfast. In the rest of time you can serve cofee or tee in the hotel lobby.
Hi do you have somewhere to store our luggage once we have checked out, before we go to the airport?
Hey there, yes, they have a luggage room where you can leave you things and pick it up before you go to the airport. Have a nice trip!
"Rooms at the back are probably quieter and have a nice view of a residential street"Read full review
"The rooms on the corner to the left, as you are facing the building, I believe are larger and have a good view over the old town"Read full review
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PRICE RANGE
$252 - $370 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHamburgNeustadt
NUMBER OF ROOMS
127
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingCITADINES MICHEL HAMBURG | UPDATED 2024 Hotel Reviews & Price Comparison (Germany) - Tripadvisor
Frequently Asked Questions about Citadines Michel Hamburg
What are some of the property amenities at Citadines Michel Hamburg?
Some of the more popular amenities offered include free wifi, a fitness centre, and breakfast buffet.
Which room amenities are available at Citadines Michel Hamburg?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Citadines Michel Hamburg?
Guests can enjoy breakfast, complimentary tea, and a snack bar during their stay.
Is parking available at Citadines Michel Hamburg?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
Are there opportunities to exercise at Citadines Michel Hamburg?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Citadines Michel Hamburg?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Citadines Michel Hamburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Citadines Michel Hamburg offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Citadines Michel Hamburg?
The staff speaks multiple languages, including English and German.
Does Citadines Michel Hamburg have any great views?
Yes, guests often enjoy the city view available here.
Is Citadines Michel Hamburg accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.