Mövenpick Hotel Hamburg
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Mövenpick Hotel Hamburg

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Panorama of the Classic Room at the Moevenpick Hotel Hamburg
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Movenpick Hotel Hamburg
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About

4.5
#47 of 338 hotels in Hamburg
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Unique for it being built into a former water tower, the Movenpick Hotel Hamburg stands as a trendy and modern hotel in the Sternschanzenpark area. The hotel offers 226 rooms, a Movenpick hotel restaurant and the Lifestyle Bar "Cave". 13 Conference and meeting rooms as well as a fitness and sauna area are also available.The hotel's location is ideal for both business travelers and visitors. Only a few steps away, the metro brings you to wherever you'd like to go. The fairgrounds and Congress Centre Hamburg are all within walking distance.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Paid public parking on-site
Car park
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Wine / champagne
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Soundproof rooms
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
4.0 of 5 stars
HOTEL STYLE
Park View
City View
Languages Spoken
English, German
Hotel links
Special Rate:Special rate available

Location

Sternschanze 6, 20357 Hamburg Germany
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 87 out of 100
87
Fuhlsbuettel Airport
Sternschanze
2 minHamburg U-Bahn
Sternschanze
4 minHamburg S-Bahn
2,695Reviews15Q+A95Room tips

Reviews
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Detailed Reviews
Kathryn E wrote a review Feb 2020
5.0 of 5 bubbles
the movenpick unleashed all the 5 senses, in which I had been deprived of my whole early childhood. First, the sights. My oh my! The drug dealers reminded me of my hometown; always willing to above and beyond and followed the pride code. After singing our natonal anthem( god save the queen), we declined but i am proud to say they gave their knowledge and power to offer us directions. The wind gave us a well needed blowout restoring volume thats proberly defficient to a lack of omega 3. Next, the underwater atmosphere created by the sounds off bubbles transported me to a deep see cove located in the west of devon. The rooms were kind to our tootsies, for we had been on our trotters day and night experiencing hamburgs fruity nightlife to just pottering down to breakfast.
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Date of stay: February 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: remember, don't fear the blinds they are your friends not a foe.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MoevenpickHamburg, Manager at Mövenpick Hotel Hamburg
Responded 2 Mar 2020
Dear Guest, Thank you for taking the time to describe your experiences in such a lively way. We hope you got to enjoy your stay to the fullest and that you'll be back in Hamburg soon for another stay with us. Until then we wish you all the best. Yours sincerely Annette Bätjer Hoteldirektorin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martin P wrote a review May 2022
Heidelberg, Germany
4.0 of 5 bubbles
The hotel has a good standard with the facilities in the room. A good feature is that one can open the windows -- an advantage during Corona time. The breakfast buffet has a good variety and offers many healthy options.

At check-in one of the two receptionists was a bit economical with the politeness. This was the only negative matter I noticed. Other receptionists at other times were helpful, polite and professional.

The location of the hotel is very close to local trains and the underground, and it is only a short walk to the university.
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Date of stay: April 2022
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rene H wrote a review Jul 2022
Stansstad, Switzerland
5.0 of 5 bubbles
The hotel is located in a very nice and quiet location of Hamburg. With the nearby subway or S-Bahn all Hamburg attractions can be reached in a few minutes. The rooms are nicely furnished and modern. The hotel is clean and well maintained, which is very important to me personally. Great breakfast buffet! The staff is super friendly and accommodating. Nothing to complain about here...... I look forward to coming back to this hotel. Thank you very much for a great time.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Annette Bätjer, Geschäftsführer at Mövenpick Hotel Hamburg
Responded 12 Aug 2022
Dear ReneStansstad, Thank you very much for staying with us and for your comments which are much appreciated. We hope that we have the opportunity to welcome you again one day. Yours sincerely Annette Bätjer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Roving268805 wrote a review Jan 2020
Ulm, Germany
3.0 of 5 bubbles
Friendly and helpful staff, also in the restaurant.
The room is good but the mattress in the bed is bad. I slept in the middle, on the hill (where the mattress still is normal) between the valleys of where couples have been sleeping. The desk is also good but the chair is terrible, the legs are bent.

Big plus for the safe where a 15,6 inch laptop fits in (if you turn it 90 degrees while putting it in). In most hotels the safe is just 1 cm to small for a 15,6 inch laptop.
It is quiet and one can get a good night sleep. The bathroom is also good. A radiator to hang and dry the towels would be an additional plus.
I will come again
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MoevenpickHamburg, Manager at Mövenpick Hotel Hamburg
Responded 2 Mar 2020
Dear Guest, thank you very much for taking the time to review your stay with us. We are thrilled to read that you enjoyed your time in the water tower and that you are planning on coming back, how lovely! We have noted your suggestions and pass them on to our responsible staff in charge. We can't wait to be welcoming you again very soon. Yours sincerely Annette Bätjer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
NatureHigh wrote a review May 2024
Halifax, Nova Scotia
2.0 of 5 bubbles
I'm writing this review as part of my ongoing project to consolidate all my travel booking experiences on Trip Advisor, even though the platform typically doesn't allow reviews for stays that occurred more than a year ago. My stay at the Mövenpick Hotel in Hamburg was linked to a conference I spoke at, which dictated my choice of accommodation due to its proximity to the event.

Mövenpick Hotel is located in central Hamburg, which was incredibly convenient for attending the conference and exploring the city. The hotel itself offered a very restful stay with excellent amenities and services that you would expect from a high-end hotel. The comfort and quality of the hotel were truly top-notch.

However, all the relaxation and the positive aspects of my stay were somewhat overshadowed by the cost. It was the most expensive hotel I've ever stayed in, and the final bill was quite a shock. While I anticipated higher prices due to its central location and the Mövenpick brand, the actual cost significantly exceeded my expectations and impacted my overall experience.

In summary, while the Mövenpick Hotel in Hamburg offers luxury and an excellent location, be prepared for the high cost, which might not be justified for all travelers. If budget is a concern, it might be worth considering other options despite the undeniable allure of this hotel's offerings.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Mövenpick Hotel Hamburg
Responded 24 May 2024
Dear guest, Thank you for taking the time to share your feedback. It is heartening to hear that our central location in Hamburg and the comfort and quality of our facilities met your expectations and contributed positively to your experience. We regret to hear, however, that the cost of your stay did not align with your anticipations. While we strive to provide an exceptional experience that reflects the value, we understand that the price can be a significant factor for our guests. Please rest assured that our pricing is competitive within the central Hamburg area, considering the unique historical character of our hotel and the range of amenities offered. We are committed to ensuring our guests feel they receive fair value and are continually evaluating our pricing structure in response to guest feedback and market trends. We would be delighted to assist in finding the most suitable accommodation options should you choose to stay with us again. We hope to welcome you back for a more enjoyable stay in the future. With warm regards from the water tower, Michael Lutz, General Manager
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JakobDK1990 wrote a review Apr 2022
Utila, Honduras
1.0 of 5 bubbles
I made a reservation but then cancelled it straight after because I needed to add an extra person.
Despite I chose the option to get refund up to 3 days prior, I have never recieved the refund 2 months later!
I have tried to contact customer support, but they couldn't help me get the refund and asked me to call the hotel dicectly with a provided number (this number can't be found anywhere on the webpage) . I have tried to call 5 times and no one ever picks up the phone, neither does they reply on emails.
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Allan Stewart wrote a review Feb 2023
3.0 of 5 bubbles
Strange hotel. I usually like quirky hotels but this didn’t make it. The cold uninviting reception was the first point I realised I wasn’t going to be happy here. The hotel is a converted water tower and has dripping water sounds and fog horn sounds in the foyer. Why?
The room had little charm and felt a bit like a cell with small windows. The restaurant was closed the night we were there. Why? Breakfast was average. Food on hot ish plates. Make your own tea and coffee. ‘Toaster’ as usual useless. I had a reasonable dinner one night. But the ambience of the night time restaurant was terrible. Dim the lights put some candles. It’s so easy done. Bit of thought.
Reception didn’t answer so had to go down to speak to them. Room wasn’t serviced even although I told reception to tell house keeping I was going out. Tv no English channels at all, not even one news channel.
All in all, not good enough. My wife and I had booked for 4 days and moved out after 2. Manager very understanding and didn’t charge us. Would I go back….. what do you think.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Annette Bätjer, Geschäftsführer at Mövenpick Hotel Hamburg
Responded 28 Feb 2023
Dear Lipoy, Thank you very much for staying with us and for your comments which are much appreciated. We regret most sincerely the inconvenience caused during your stay and ask for your apologies. The converted watertower is a very special hotel which is not popular and fancy for everybody. Design and architecture is not loved by everybody, i.e. dripping water sounds and fog horn. Converting a water tower into a hotel has to be approved by the local authority. That is the reason why there are strong compliances i.e. small windows. Unfortunately we had to close the restaurant on two days a week because there is a lack of staff. We are already working on that. I am awfully sorry that we were not able to convince you with our quality of product and service. Our training will be intensivised in order to improve soon. Kind regards Annette Bätjer General Manager
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Kasper F wrote a review Feb 2022
Odense, Denmark
4.0 of 5 bubbles
For a long time I have tried to book a stay at this hotel, but it has been closed down due to Covid, so I was so happy when it opened up for stays again.

The hotel is very unic as it is an old vatertower made into a hotel, it is placed in a big park. The restoration is made careful with the buildings history in mind.
When one enters the hotel, you will see some pictures of the restoration.

When we cjecked in, we got an upgrade to the second highest floor and the room had all one could need and ahd the most beautiful view over Hamburg.
As the room was placed under the top of the building, it was not as big as normal room, but i wanted the view instead and I got it :-)

Room was clean and beds good to sleep in and the staff had put up a small present for me, some fruit cake and bottle water.

the second day we went to the resturant for breakfast and the staff had set up a nicely table as my girlfriend had birthday. Food was very delicious and various.
The waiter was really kind and aware of us and gave a wonderful service.
When we came back to the room, the staff had been there with a small birthdaycake and some more fruit.

I had a birthdaygift been delivered to the hotel and the staff was so aware of it and send it to the room as soon as it arrived to the hotel.

All over we had a wonderful stay and we will for sure return for more stays at this hotel, as it is a wonderful unic hotel placed placed in a wonderful location and the staff offers great service.
Personally i would like to thank Ronny from the reception for being so helpful with setting up my girlfriends birthday, it ment a lot for us.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vierteljunge wrote a review Aug 2023
Bremen, Germany
1.0 of 5 bubbles
I planned to stay in this hotel with my 2years old son. The hotel rejected the stay. 2year old children have to be booked and payed as adaults due to „fire safety reasons“.

The hotel was not able to answer how this is complient to the hotel AGBs and was not able or willing to propose a solution. I was just told I can‘t book as family.

The first hotel ever which rejected us as family.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Book another hotel which cares
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Mövenpick Hotel Hamburg
Responded 13 Sept 2023
Dear Markus, Thank you for sharing a review on TripAdvisor. We are sorry to hear about the misunderstanding regarding the booking for your family. Our hotel is indeed family-friendly, and we welcome children up to 12 years old to stay free of charge in their parents' room. We apologize for any confusion or inconvenience this may have caused during your booking process. We would like to assure you that our team is committed to providing a comfortable and enjoyable stay for all our guests, including families with young children. We would be more than happy to assist you in finding a suitable room for your family during your next visit to our hotel. We hope to be able welcome you back on a future visit. Kind regards,
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Alan W wrote a review Jan 2022
2.0 of 5 bubbles
At checkout the desk staff member demanded what he claimed was a 52EU balance due and told us we needed to pay in cash, although we had a valid credit card on file. We were also issued an invoice with incorrect charges. We were not issued a receipt for the cash payment. Later I spoke to another representative, B. She said the charge was a mistake but then never followed up. My subsequent emails to the hotel were ignored. Oh, and the promised repair to our room tv was never done.
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Date of stay: December 2021Trip type: Travelled with family
Room Tip: Be careful with their invoicing system. Read and check your documents.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joanne G asked a question Aug 2018
3 contributions
what is the bar like and are the prices reasonable??
Answer from suzanne
Palm City, Florida100 contributions33 helpful votes
We had late afternoon drinks on the patio overlooking the park, which was very pleasant. I recall the prices as being reasonable. The bar inside the hotel looks sophisticated and would probably be great for a late night crowd.
rkschrader asked a question Jan 2018
Toledo, Ohio1 contribution
Is there parking
Answer from AJ S.
36 contributions31 helpful votes
Sorry 4 the delay , yes , they do . But judging from the hotel rough area , or at least this is the impression I had from the amount of of graffiti ,the yougesters roaming around the station and a couple more on a nearby roof with begging cans dangled from a fishing rod , I would better stick to the hotel parking slots !!
joburglaura asked a question May 2016
Indianapolis, Indiana, United States81 contributions16 helpful votes
do you have car parking? Is there an additional charge?
Answer from MoevenpickHamburg
Hello from Hamburg, First of all we like to apologias for the late response to your question. We do have car parking. If you are using the outdoor space there will be a charge of 12,00Euro. Have a nice day.
Answer from MoevenpickHamburg
Hello Jill, Thanks for your question. There is a hair dryer in every room available so you can keep your own hairdryer at home. Best regards, Your Mövenpick Hotel Team
Vierteljunge wrote a tip Aug 2023
Bremen, Germany26 contributions5 helpful votes
1.0 of 5 bubbles
"Book another hotel which cares"
Read full review
Nordiccritic wrote a tip Aug 2023
Gilroy, California18 contributions7 helpful votes
2.0 of 5 bubbles
"Always think about your safety when you arrive at a new location. Routines have to be in place and managers have to be trustworthy."
Read full review
Alan W wrote a tip Jan 2022
1 contribution
2.0 of 5 bubbles
"Be careful with their invoicing system. Read and check your documents."
Read full review
Kathryn E wrote a tip Feb 2020
1 contribution
5.0 of 5 bubbles
"remember, don't fear the blinds they are your friends not a foe."
Read full review
Bennyone47 wrote a tip Sept 2019
Gold Coast, Australia388 contributions73 helpful votes
5.0 of 5 bubbles
"Excellent view all round. It's a very unique round building!"
Read full review
Not the right property for you?
There are more places to choose from in the Hamburg area.
PRICE RANGE
$220 - $332 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hamburg moevenpick hotel
LOCATION
GermanyHamburgSternschanze
NUMBER OF ROOMS
226
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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MÖVENPICK HOTEL HAMBURG | UPDATED 2024 Reviews & Price Comparison (Germany) - Tripadvisor

Frequently Asked Questions about Mövenpick Hotel Hamburg
Which popular attractions are close to Mövenpick Hotel Hamburg?
Nearby attractions include Schanzenviertel (0.4 km), EscRoom (0.5 km), and Cafe Elbgold (0.3 km).
What are some of the property amenities at Mövenpick Hotel Hamburg?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mövenpick Hotel Hamburg?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Mövenpick Hotel Hamburg?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mövenpick Hotel Hamburg?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Mövenpick Hotel Hamburg?
Conveniently located restaurants include Bekaa Libanesisches Restaurant, Delta Bistro, and Otto's Burger - Schanzenstrasse.
Are there opportunities to exercise at Mövenpick Hotel Hamburg?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Mövenpick Hotel Hamburg?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mövenpick Hotel Hamburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mövenpick Hotel Hamburg offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mövenpick Hotel Hamburg?
The staff speaks multiple languages, including English and German.
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