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Holiday Inn Hamburg

Traveller (362)
Room & Suite (151)
Dining (32)

About

Location
Cleanliness
Service
Value
Welcome to Hamburg! A trip to Hamburg is always worth while, regardless of business or pleasure, Holiday Inn Hamburg is delighted to be your host in the famous 'Hansestadt'. Hamburg, has indeed, a vast range of exciting attractions to offer, stunning architecture, famous land marks, nature, culture and entertainment to name a few! The Speicherstadt once the tax free warehouse area located in the harbour now houses many museums and visitor attractions. The German Custom Museum, The Speicherstadt Museum, Spicy s Spices Museum, The Harbour City Info Centre, Miniature Wonderland famous for the worlds largest model railway and not forgetting Hamburg s Dungeons with its historical and gruesome attractions. An outdoor alternative and not to be missed is a boat trip around the harbour itself. Afterwards you still have time to explore Hamburg s shopping mile, the famous Moenckebergstrasse or Jungfernstieg, a shopper s paradise! Finally to round off a perfect day why not reserve seats in one of Hamburg s many theatres and musicals. With so many to choose from there is sure to be something for all the family. Feel at home in one of our comfortable 385 guest rooms, or enjoy the fantastic views over the roof tops of Hamburg from one of our 12 spacious suites. All rooms have SAT-TV, radio, mini bar, direct dial telephone and a safe for your valuables.
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Property amenities
Pool
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair Access
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Room features
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
River View
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals

Location

Full view
40Car recommended
Grade: 40 out of 100
18Restaurantswithin 1 km
2Attractionswithin 1 km
940Reviews
474Photos
13Q+A
66Room tips
Traveller rating
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Popular mentions
I don’t know if I would go back again. The hotel was a bit old fashioned the room was clean but very basic and the amenities poor. The breakfast was satisfactory but there is room for improvement. However the price for the room is good.
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Response from HI_Hamburg, Leiter Gästebetreuung at Holiday Inn Hamburg
Responded 4 days ago
Dear Eleni, Thank you for your review. We regret that you were not fully satisfied during your stay with us. We have already started with the renovation of our hotel - please do not hesitate to ask for an already renovated room on your next booking and we will realize your wish whenever the booking situation allows. It would be our pleasure to prove better service during your next stay. Kind regards, Julia Stendel (Guest Relations)
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This hotel is in a residential area and quite out of Hamburg, however it's a 5 minute walk to a bus stop to centre and a 15 minute walk to S-bahn. Good bar which is open till late and has Aperol Spritz on the drinks card. Swimming pool is tiny and so is the sauna. We
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Response from HI_Hamburg, Leiter Gästebetreuung at Holiday Inn Hamburg
Responded 1 week ago
Dear guest, Thank you for your review. We regret that you were not fully satisfied during your stay with us and that we could not convince you of our pool area. When our hotel is fully booked, there may be a high volume of people in our wellness area - unfortunately, this cannot always be avoided. We regret if this has caused you any inconvenience. It would be our pleasure to welcome you again as our guest. Kind regards, Julia Stendel (Guest Relations)
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Foyer is accommodating and friendly, as is the staff. The standard room is large and comfortable for 2 people, the bath was clean and in good repair. The only negatives were a slight odor in the room, the carpet was heavily stained, and the TV remote was hard to use. The
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Response from HI_Hamburg, Leiter Gästebetreuung at Holiday Inn Hamburg
Responded 2 weeks ago
Dear John, Thank you for your feedback. We are glad that you were satisfied during your stay with us and that you keep our team in positive memory. It is also lovely to read that you enjoyed the comfort of our rooms and that we could convince you of our culinary offer. We hope to welcome you again as our guest. Kind regards, Julia Stendel (Guest Relations)
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We stayed as a family of four (children aged 5-7years). Lovely room with a great view of the city. It was the best breakfast we have had in many years, loads of choice and great coffee. We'll stay here again on our next visit to Hamburg next year.
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Response from HI_Hamburg, Leiter Gästebetreuung at Holiday Inn Hamburg
Responded 3 weeks ago
Dear Matt, Thank you for your personal feedback. We are glad that you had a pleasant stay with us and that you enjoyed the comfort of our rooms. It is also lovely to read that you liked our extensive breakfast buffet. We are looking forward welcoming you again soon. Best wishes, Julia Stendel (Guest Relations)
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The personal is not clear, totally unfriendly, and the hotel need a lot of services that they don´t have. I was totally unhappy with a hotel which was not clean, not confortable and is far away from the center. No shops around, not cafes, nothing... They have a building with two
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Response from HI_Hamburg, Leiter Gästebetreuung at Holiday Inn Hamburg
Responded 17 Jan 2019
Dear guest, Thank you for your personal feedback. We regret that we could not meet your expectations and that some members of our team did not leave a positive impression. Friendliness and hospitality are particularly important to us, thus we kindly ask you to inform us in similar situations directly so that we are able to talk with our colleagues about it and improve things. We are also sorry that your room was not cleaned impeccably. Of course we attach high importance to cleanliness in all our rooms and already discussed your comment with our housekeeping team in order to avoid such incidents in future. Our hotel is easily reachable by public transport. About 300 meters from the hotel there are several bus lines to the main station. It takes about ten minutes by car from here to the centre of the city. We would be delighted to prove better service during your next stay. Kind regards, Julia Stendel (Guest Relations)
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Guest room amenity
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12345631
Hi ,could someone please tell me wether there is a kettle in a basic double room . Thanks
There was one in our room, so don't see why there shouldn't be
0 votes
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Hi could anyone tell me how far it is to walk to the city centre bars / entertainment etc.
Hi, its not far, I think if you walk in normal speed it will take you around 20 min otherwise there is a bus station 5 min walk from the hotel and its not expensive.
1 vote
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Dear Ann, the hotel is a 30 minutes drive away from the Airport. There is no regular shuttle. Arriving at the airport, we recommend you to take a taxi or enter train S1 in the direction of “Wedel” an change to bus 3 towards Tiefstack at main Station until busstop "Billhorner Mühlenweg". There are several beautiful Christmas markets in the City Center, which is a 10 minutes bus ride away. Hope to welcome you soon! Yours, Holiday Inn Hamburg
1 vote
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Hi, Is it easy to reach the Hotel with Public Transportation?
I found it fairly easy, i had my grandmother with me who is 80, we took the bus which is about a 7 minute walk. She is in a wheelchair. The buses had ramps and take you directly into various parts of central town. The best thing i would advise you do is go on google maps and put parts of town you would like to go to, hit the public transport option. See which bus routes are best to get to different locations. After about 2 days we knew them off by heart and knew which ones went near enough the hotel to walk. To the point where we didn't need to look at our printed maps! It is good, and not too far away. Good on price too!
1 vote
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The hotel might not see this, the best thing to do is contact the hotel directly on their website.
0 votes
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123
"Higher up floors have good views"
"mejor no vayan a este hotel"
"Book rooms between 12 - 16 floors and request for the city view"
"Best views on the higher floors"
"We had a room with city-view but I guess that was by accident."
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PRICE RANGE
US$75 - US$210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hamburg hotel hamburghamburg holiday inn
FORMERLY KNOWN AS
Forum Hotel
LOCATION
GermanyHamburg
NUMBER OF ROOMS
385
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