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Steigenberger Hotel Hamburg

2,433 reviews
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Traveller (448)
Room & Suite (476)
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Overview
  • Excellent37%
  • Very good45%
  • Average14%
  • Poor3%
  • Terrible1%
Travellers talk about
“business trip”(35 reviews)
“neuer wall”(8 reviews)
“piano bar”(9 reviews)
Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
5.0 Star Hotel
All hotel details
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Reviews (2,433)Write a Review
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198
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9
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All reviewsbusiness tripneuer wallpiano barexcellent hotelcentrally located hotelquality hotelwalking distanceperfect locationfree wifistar hotelsfitness roomrooms are largebusiness hotelchristmas marketsuperior roombreakfast buffets bahn
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1 - 5 of 514 reviews
Reviewed 3 days ago via mobile

We chose this hotel because of its central location. The hotel looks nice from the outside, but the hotel does generally not appear the way you would expect from a 5 Star hotel. Nice, but rather expensive breakfast. Friendly service. Parking is expensive - 26...More

Thank Peter W
Response from Moritz K, Geschäftsführer at Steigenberger Hotel HamburgResponded yesterday

Dear Peter W., thank you very much for choosing our hotel and for your review. We are glad you enjoyed our central location. Nevertheless we are very sad to hear about your inconveniences and we would like to apologize for them. Seeing a guest leave...More

Reviewed 4 days ago via mobile

I stayed at this hotel for 4-nights during a business trip. The hotel was very good with no issues. The room was good and the bedding comfortable. Because the local Police station and hospitals were not far away from the hotel, you could occasionally hear...More

Thank DJaaayyy
Reviewed 1 week ago

very nice hotel with large sleeping rooms at a reasonable price. Breakfast was included each day. The location was very good...close to restaurants and lots of shopping and the train. The food was delicious in the lobby restaurant and the breakfast buffet was plentiful.

Review collected in partnership with Deutsche Hospitality
Thank kristen41
Reviewed 1 week ago via mobile

Hotel is a great option for exploring Hamburg. Centrally located near the S1 airport line and walkable to sites. Staff were friendly and helpful. Rooms are large and clean - and breakfast had many nice choices. Only negatives are slow WiFi and room was too...More

Thank NAD2707
Reviewed 1 week ago

Want there for two nights business trip. Wifi is horrible, air conditionning is so noisy you can't keep it turned on when in the room, TV quality was prolly better in the 60's. Well, this does not worth 5 stars.More

Review collected in partnership with Deutsche Hospitality
Thank 944sylvain
Response from Moritz K, Geschäftsführer at Steigenberger Hotel HamburgResponded yesterday

Dear 944sylvain, thank you very much for choosing our hotel and for your review. We are very sad to hear about your inconveniences and we would like to apologize for them. We are providing different wifi offers. One is free of charge. For the other...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$162 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Hamburg
#15 Family Hotel in Hamburg
#19 Spa Hotel in Hamburg
#31 Romantic Hotel in Hamburg
#35 Luxury Hotel in Hamburg
#40 Business Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$162 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Hamburg
#15 Family Hotel in Hamburg
#19 Spa Hotel in Hamburg
#31 Romantic Hotel in Hamburg
#35 Luxury Hotel in Hamburg
#40 Business Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms
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Traveller (448)
Room & Suite (476)
Dining (109)
Pool & Beach (20)
Amenities (37)
Questions & Answers
Ask a question
Karrie H
15 April 2017|
AnswerShow all 4 answers
Response from Aileen3 | Reviewed this property |
Sorry can't help ....we didn't turn the telly on.
1
Vote
ninabooth
20 February 2017|
AnswerShow all 5 answers
Response from Moritz K | Property representative |
Dear guest, all of our rooms are equipped with hair dryers! We are looking forward to welcoming you!
0
Votes
Google Translation
David C
11 February 2017|
AnswerShow all 3 answers
Response from Moritz K | Property representative |
Dear guest, thank you for your kind request! We offer free wifi up to 256 KB/s. We are looking forward to welcoming you soon! Best regards STEIGENBERGER HOTEL HAMBURG
1
Vote
Google Translation
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Room Tips
"High floors for good viws"
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"Ask for a room with a proper aircon and a new bed"
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"The canal and city rooms are a premium, but the rear rooms are quieter."
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"Canal view is lovely"
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