Hotel Atlantic Hamburg, Autograph Collection
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Hotel Atlantic Hamburg, Autograph Collection

An der Alster 72 - 79, 20099 Hamburg Germany
View on the outside...
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Panorama at the Hotel Atlantic Kempinski Hamburg
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Hotel Atlantic Kempinski Hamburg
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About

4.5
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Discover the world while visiting the legendary Hotel Atlantic Hamburg, member of the Autograph Collection. Located on the banks of Lake Alster and only minutes away from the central railway station, city center and exhibition grounds, it is the perfect starting point for business and leisure activities in Hamburg. The five-star-superior hotel has 221 elegant rooms and suites. The Grand Lobby with its maritime flair offers a warm welcome to guests while the Atlantic Restaurant and the Atlantic Grill & Health feature a healthy, sustainable cuisine that combines international flavors with regional seasonal products. The Atlantic Bar serves morning coffee, the famous Atlantic High Tea in front of the fireplace, as well as cocktails from around the world. It’s the distinct spirit of travel that can be experienced as a way of life in the Grand Hotel. And the idea of venturing forth into the world, of discovering new lands and being open to new, inspiring influences is characteristic of the cosmopolitan atmosphere of the Hotel Atlantic Hamburg.
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Property amenities
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Room features
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Room types
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
5.0 of 5 stars
HOTEL STYLE
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hotel_style_tag_11273
Languages Spoken
hotel_amenity_english, hotel_amenity_german
Hotel links
Special Offer:Earn points toward free nights.

Location

An der Alster 72 - 79, 20099 Hamburg Germany
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Fuhlsbuettel Airport
8.2 km
Hauptbahnhof Nord
7 minHamburg U-Bahn
Hauptbahnhof
7 minHamburg S-Bahn
1,699Review15Q+A100Room tips

Reviews
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Detailed Reviews
CHATTravels wrote a review Mar 2023
Los Angeles, California
5.0 of 5 bubbles
This hotel was one of the historical and iconic hotels in Hamburg and was very happy I chose to book into this hotel, the Hotel Atlantic Hamburg, an Autograph Collection Hotel by Marriott. This is located right in front of the Alster lake and it is amazing just walking by the lake. I also was fortunate to get a view of the lake and it was absolutely stunning. The hotel staff were great and were very professional in all aspect. The lobby of the hotel was beautiful and was very nice to have cocktails in the evening or afternoon tea. They do have entertainment music on Friday and Saturday evenings which adds to the nice ambiance. The rooms are very well appointed and generally spaccious by standards. The breakfast room was divine. Overlooking the lake, with lots of amazing food selections in the buffett section. You also have an option to order from the menu if buffet is not to your liking. Location of this hotel is great as you can almost just walk to the city center. But if you don't feel like walking there is a very easy access to cabs and uber or the red bus ( Hop on Hop Off) which I also tried and was great. I would definitely stay here again if I were to come back to Hamburg.
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Date of stay: March 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: The sauna was still not working but the pool was nice. There is a spa available but did not try it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DiviFilius13 wrote a review Aug 2022
Salzburg Region, Austria
4.0 of 5 bubbles
We stayed here one night in a Superior Room. Our Room was spacious with a large bathroom, including a bath and a separate shower. However, the room was a bit outdated with faults in the wooden of the wooden furniture. The view was awful, as we had dozens of flats and an ugly courtyard next to us. I understand there are higher room categories with guaranteed better views (e.g. Alster). The room was all together comfortable, quiet, and provided a good sleeping quality (even though the bed was way too soft). Cleanliness was also excellent.
Breakfast was good, but the breakfast area and selection of food was a little bit of a disappointment compared to other 5-star Marriott hotels we stayed at.
The staff in general were friendly wherever we went, but the absolute minimum service was "offered" (e.g. upon arrival, when we carried our suitcases up the stairs at the main entrance, no help was offered, even though 2 doormen were standing there without being busy with others). It did not take anything away from us enjoying Hotel Atlantic, but also did not impress us.
The hotel's location is perfect, so all in all, I would recommend to stay here.
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Date of stay: August 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
Room Tip: Room with a guaranteed view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ricky & Shaton wrote a review May 2020
Stuttgart, Germany
+1
5.0 of 5 bubbles
We stayed here during the Beachvolleyball world champs 2019 in Hamburg and we think we made the perfect choice for an awesome week of sightseeing and events such as musicals and of course the Beachvolleyball tournament. The room we got was very nice with a little living room area and large windows to give the room a lot of day light. The bathroom was extremely clean and luxurious. The hotel itself was under renovation so we couldn't use the spa and pool area but since we walked a lot through Hamburg it didn't matter. Staff in the entire hotel was extremely friendly and we will definitely come back when we go to Hamburg again.
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Date of stay: July 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Get a room with a view on the water.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AtlanticKempinski, Manager at Hotel Atlantic Hamburg, Autograph Collection
Responded 20 May 2020
Dear Guest, Dear Ricky_Shaton, warm Greetings from Hotel Atlantic Kempinski Hamburg and thank you for sharing your valuable feedback. The whole team is glad that you have enjoyed your time in Hamburg and that you were satisfied with our service. We are looking forward to welcome you back soon and sending our best regards. Your Hotel Atlantic Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sekok wrote a review Jul 2020
Canton of Ticino, Switzerland
+1
3.0 of 5 bubbles
We booked a Deluxe Room for 4 nights at the end of May (15 days before the reopening of the border between Switzerland and Germany) in the hope to be able to visit Hamburg traveling by car. The bet worked nicely. We managed to cross the German border and on June 27th in the early evening we arrived at the property. Upon parking outside the Hotel we unfortunately faced the disappointment that the Atlantic Hotel is currently undergoing a large overhaul, probably delayed by the corona lockdown. As a matter of fact the whole ground floor currently looks like a large constructions site, with a temporary reception build in the area of the original ballrooms and a maze of construction panels to go thru to reach the elevators. During our stay there were no noises, just some strong glue smell in the lobby on one day and lack of hot water in our room on a morning. We were assigned room 343 which was large, comfortable and quiet but completely empty of any printed leaflet or information brochure. Given the current corona restrictions many services were either not available (pool) or reduced (SPA massages), anyway the hotel looked to us as being understaffed, with single staff apparently serving on long shifts. The paper burden was huge: we were requested to fill in forms with our data on each breakfast, teatime or dinner even as a hotel resident. As no breakfast buffet is currently allowed because of the corona restrictions, breakfast has to be ordered à la carte with three main choices & some extra dishes available. Our experience with the staff was always positive, nevertheless they appeared overwhelmed and some of them even unexperienced. Slow and inattentive interactions were the obvious result, requiring multiple calls to get things done (e.g: obtaining a working ironing board, laundry missing item in a bag of three, forgotten breakfast items, booking a table at the hotel’s restaurant). All in all, even in this complex times we enjoyed visiting Hamburg and Lübeck by train (the railway station is located 10 min. by walk from the hotel) but this stay was absolutely not up to par with the usual Kempinski experience.
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Date of stay: June 2020
5.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Atlantic, Inhaber at Hotel Atlantic Hamburg, Autograph Collection
Responded 7 Jul 2020
Dear Guest, dear Sekok, warm Greetings from Hotel Atlantic Kempinski Hamburg and thank you for sharing your detailed and valuable feedback. We regret that your stay was not as comfortable as expected. The whole team is grateful for your detailed description - we will discuss all your critical points within our respective departments to improve our skills and facilities. However we are looking forward to welcome you back soon and sending our best regards. Your Hotel Atlantic Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aidan E wrote a review Jul 2022
Dublin, Ireland
5.0 of 5 bubbles
We had a great stay at the Atlantic. It was a bit more expensive than we usually spend on a hotel but we pushed the boat and it was well worth it. The hotel is pristine and across the board, the staff were so attentive and helpful. The gym isn’t huge but it is very well maintained and has nearly everything you would need for most general workouts and the swimming pool is excellent. The location is also great, walking distance to the city centre, right beside the Hauptbanhof and a short walk to the heart of the St. Georg quarter which has a lot of lovely bars, cafés and restaurants. Highly recommend.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gamze C wrote a review Apr 2023
+1
4.0 of 5 bubbles
For my visit to Hamburg I preferred Atlantic Hotel known as one of the oldest and prestigious hotels in district, opened in 1909. The room i stayed was clean, comfortable and spacious enough. The location of the hotel is perfect, looking over Alster and in a walking distance to most famous tourist attractions. I have to mention the night shift receptionist Frances as she was extremely helpful and positive by helping with accessing to garage late evening and ordering food to hotel for suhoor.I think the hotel needs more hospitable receptionist like her.
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Date of stay: April 2023Trip type: Travelled on business
Room Tip: Provides car park with vale service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MaxHeidi wrote a review Sept 2022
Charlotte, NC
5.0 of 5 bubbles
Spent 4 days in Hamburg. We booked Hotel Atlantic because we usually stay at Marriott properties to get the free upgrades. Booking was effortless. Upgraded to lake view room. Staff was exceptional. Lots of history on display at the hotel. Hotel bar was excellent. Within walking distance of plenty of restaurants and train station.
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Date of stay: September 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
007Olivier wrote a review Jul 2021
The Netherlands
3.0 of 5 bubbles
This is a very nice hotel with a lot of charm in the building and the location. But somehow it lacks atmosphere…. Yes, this is partly due to covid, which made the hotel quite empty. But there is more… The room we had was large (we booked one of the larger room types), but almost too large and high. Because of this it lacked cosines: it was just a large room with a large bed. The bed was very good by the way. And the view on the water very nice. Also the breakfast was nice (best eggs benedict!), but again lacking atmosphere and quite expensive. So all in all a nice, expensive stay, but I struggle whether it was worth the expense…..
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea L wrote a review Aug 2021
5.0 of 5 bubbles
The best hotell we ever have stayed in, and we have stayed in several. The staff was really welcoming, they even bought us a small gift for our anniversary and Anne-Maria helped us with dinner reservations and recommendations. 10/10 and we will gladely stay here in the future!
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanne B wrote a review May 2022
4.0 of 5 bubbles
We only had breakfast, did not spend the night.
Very classy foyer and breakfast room, linens and fantastic service you expect from a top class hotel and very nice choices for a lavish breakfast. Perfect if you have the time to indulge for breakfast or take someone for a special treat.
We had no reservation but still got a table for 3 mid morning.
Considering the place - I think good value.
Check out the courtyard when there!

Only "negative": The orange juice was NOT freshly pressed, which was surprising, as you seem to get real time pressed fresh orange juice for about 4 Euros just about anywhere in Hamburg.
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Date of stay: April 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Curtis Petitt asked a question Dec 2023
Dallas, Texas83 contributions3 helpful votes
How much does the breakfast buffet cost at Alstersalon?
Answer from Rob B
The Netherlands53 contributions60 helpful votes
I'm very sorry, but I can't find the adress...
Answer from arnsch
Bad Vilbel, Germany188 contributions172 helpful votes
Hi, if you want to take your bicycle by public transport to the airport, no problem. Taking bikes on this train is no issue either -unless you travel during rushhour on a business day, when bikes are not allowed. Rushhour is considered 6 to 9 am and 4 to 6 pm. Bikes do not require a seperate payment. The train station closest to the hotel is the main train station (Hauptbahnhof). I guess 5 minutes by bike, 10 minutes if you push the bike. Have fun in Hamburg. Its a great city.
margaretbarabe asked a question Aug 2016
Barnstable, Massachusetts
do the rooms have air conditioning
Answer from IrJon
Edinburgh, United Kingdom13 contributions19 helpful votes
Sorry for the late answer. Yes they do. But you would only need it in the summer season; Hamburg can be cold.
TeemuHuotari wrote a tip May 2024
Helsinki, Finland615 contributions721 helpful votes
5.0 of 5 bubbles
"Breakfast was excellent "
Read full review
K A wrote a tip Nov 2023
5 contributions6 helpful votes
5.0 of 5 bubbles
"Try their mixed water jar in the lobby, it’s so refreshing in the morning :)"
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ibcgg1 wrote a tip Sept 2023
177 contributions77 helpful votes
3.0 of 5 bubbles
"Book elsewhere. "
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SeattleMears wrote a tip Jun 2023
Seattle61 contributions38 helpful votes
5.0 of 5 bubbles
"Spend up for a deluxe sized room. "
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Gamze C wrote a tip Apr 2023
8 contributions
4.0 of 5 bubbles
"Provides car park with vale service"
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Not the right property for you?
There are more places to choose from in the Hamburg area.
PRICE RANGE
$425 - $527 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kempinski atlantic hotel hamburg, hamburg kempinski atlantic hotel
FORMERLY KNOWN AS
Hotel Atlantic Hamburg
LOCATION
GermanyHamburgSt. Georg
NUMBER OF ROOMS
221
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL ATLANTIC HAMBURG, AUTOGRAPH COLLECTION - Reviews & Price Comparison (Germany) - Tripadvisor

Frequently Asked Questions about Hotel Atlantic Hamburg, Autograph Collection
Which popular attractions are close to Hotel Atlantic Hamburg, Autograph Collection?
Nearby attractions include pause & play Escape Rooms (0.4 km), Hamburger Kunsthalle (0.2 km), and Zaubermuseum Bellachini (0.5 km).
What are some of the property amenities at Hotel Atlantic Hamburg, Autograph Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Atlantic Hamburg, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Atlantic Hamburg, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Atlantic Hamburg, Autograph Collection?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Hotel Atlantic Hamburg, Autograph Collection?
Conveniently located restaurants include Das Dorf, Quan Do, and HERITAGE Hamburg.
Are there opportunities to exercise at Hotel Atlantic Hamburg, Autograph Collection?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Hotel Atlantic Hamburg, Autograph Collection located near the city centre?
Yes, it is 0.6 km away from the centre of Hamburg.
Are any cleaning services offered at Hotel Atlantic Hamburg, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Atlantic Hamburg, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Atlantic Hamburg, Autograph Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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