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Mercure Hotel Muenchen City Center

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Traveller (577)
Room & Suite (318)
Dining (22)
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Overview
  • Excellent35%
  • Very good49%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“free mini bar”(58 reviews)
“privilege room”(21 reviews)
“train station”(104 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Hotel Muenchen City Center
Special Offer: CHEAPEST ONLINE RATES!
Offers from Mercure Hotel Muenchen City Center
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
6 Jun7 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,184)
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1,070 results
Traveller rating
380
486
145
35
24
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Time of year
LanguageEnglish
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380
486
145
35
24
Show reviews that mention
All reviewsfree mini barprivilege roomtrain stationmain stationsparkling watersuperior roomfree wificonvenient locationroom was largereception staffside streetshort walkpretzelsnever felt unsafegreat roommunich hbffour nights
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1 - 5 of 1,070 reviews
Reviewed 6 days ago

Comfortable modern double room with pictures of Bavarian kings. A few minutes walk from main station, and within walking distance of the historic city centre. We opted for breakfast as local cafes were disappointing, but beer gardens and wine bars were close at hand for...More

Review collected in partnership with Accorhotels.com
Thank newtons518
Response from Jörg H, Geschäftsführer at Mercure Hotel Muenchen City CenterResponded 6 days ago

We thank you so much for your positive feedback. I am lucky that you liked our myroom created by our chef and maintenence manager. If we can do anything better for breakfast let us know, we will work on it. I will share this with...More

Hotel's Favourite
Reviewed 18 February 2018 via mobile

My boyfriend and I returned from our 5 day trip to Munich on February 16th. (Yesterday). The hotel was worth every penny I spent and although I got a really good deal on Expedia, I would have paid more. The customer service at this hotel...More

1  Thank Alexander M
Response from Jörg H, General Manager at Mercure Hotel Muenchen City CenterResponded 20 February 2018

Thank you so much for your fenominal feedback. You have inspiered me now to give Maximilian the Award of most named employee on tripadvisor. So he will get a special gift. Your feedback is giving us the points where we ar good a what we...More

Reviewed 1 week ago

Very good location and good service. I was there on a family Holliday and enjoyed a lot the stay at Mercure and in Mercure. Great breakfast. I have booked a family package. However, i did not had 'communicating' rooms. I was very disappointed though the...More

Review collected in partnership with Accorhotels.com
Thank Julien H
Reviewed 1 week ago via mobile

Arrived at 08:30 pm to be told by check in staff...sorry u needed to be checked in by 06pm or we cancel your rooms...unless its prepaid by credit card of which one is provided at booking in any case.....terrible policy enacted by staff...my father was...More

Thank Paul B
Response from Jörg H, General Manager at Mercure Hotel Muenchen City CenterResponded 6 days ago

Dear Mr. Paul B, I am very sorry, that this special situation has happen to you. For our hotel it is very important to guaranty the booking during special periods. I can not check your booking because I do not know your name. But in...More

Reviewed 1 week ago via mobile

I liked this hotel but definitely saw different sides to it. Checked in late on a Friday to a very warm welcome from a chatty receptionist. Our room was on the second floor and even had a separate sitting area. However it quickly became apparent...More

Thank gth01
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$117 - US$434 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in Munich
#34 Luxury Hotel in Munich
#46 Business Hotel in Munich
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$117 - US$434 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in Munich
#34 Luxury Hotel in Munich
#46 Business Hotel in Munich
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (577)
Room & Suite (318)
Dining (22)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Omar O
12 May 2018|
AnswerShow all 5 answers
Response from Vipin G | Reviewed this property |
Hi, Yeah they should have air condition in May as they had heat pump in winter and is a split ac that works as heater in winter and ac in summer. Perfect location and will highlr recommend Mercure Munchen to all types of... More
0
Votes
Amal C
3 May 2018|
AnswerShow all 9 answers
Response from 826arthurv | Reviewed this property |
We had no problems. We came back late one nite and walked from the main station to the hotel.
0
Votes
BeerandSmokes
5 February 2018|
AnswerShow all 3 answers
Response from JCBTtraveleatshop | Reviewed this property |
Sorry! I don’t know, my room was not an orange one.
0
Votes
Room Tips
"Ask for a quiet room not overlooking street if you want to be able to rest"
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"High floors"
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"We opted for a family room as were three Adults and was good"
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"714 (or top floor, all day long."
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