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Best Western Plus Atrium Hotel
Eberhard-Finckh-Strasse 17, 89075 Ulm, Baden-Württemberg Germany
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Avg. $143 /night, 12/8 - 12/9
$177
per night
$157
per night
$136
per night
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3.5
#24 of 41 hotels in UlmLocation
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, Spanish, German, Italian and 3 more
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Secured parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Private balcony
Cable / satellite TV
Walk-in shower
Soundproof rooms
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Non-smoking rooms
Family rooms
Location
Eberhard-Finckh-Strasse 17, 89075 Ulm, Baden-Württemberg Germany
Name/address in local language
Getting there
541 Restaurants
within 10 kilometers
240Reviews1Q+A7Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
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The room and bathroom were relatively small, but sufficient for 2 nights. Except for the dusty window sill, everything was very clean. We arrived later in the evening and it was already dark outside. Unfortunately it was also dark in the room because the deck lighting was broken. The receptionist was unimpressed by this problem. There were no words of apology and unfortunately no remedial action was taken in 2 days.
The breakfast was a proud price at around 19 euros per person. The first morning everything was fine. Fresh scrambled eggs and a good selection at the buffet.
On the second morning, however, we were unlucky enough to arrive for breakfast at 8 a.m. after a larger conference group. We were immediately greeted with the words: “Eggs, no matter what form there are today, they are out.” Well fine. Pretty much everything else was “off” too. The buffet was relatively empty and nothing was refilled. Even the coffee cups were "out". We then picked something up ourselves and ate the pitiful leftovers.
At least the employee at the reception was gracious enough to waive the breakfast price for us when we checked out.
All in all, it was a mixed stay.
The breakfast was a proud price at around 19 euros per person. The first morning everything was fine. Fresh scrambled eggs and a good selection at the buffet.
On the second morning, however, we were unlucky enough to arrive for breakfast at 8 a.m. after a larger conference group. We were immediately greeted with the words: “Eggs, no matter what form there are today, they are out.” Well fine. Pretty much everything else was “off” too. The buffet was relatively empty and nothing was refilled. Even the coffee cups were "out". We then picked something up ourselves and ate the pitiful leftovers.
At least the employee at the reception was gracious enough to waive the breakfast price for us when we checked out.
All in all, it was a mixed stay.
Read more
Date of stay: March 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great hotel if you are travelling for business. The staff was really nice and helpful.
My room was tidy and quiet. There is a coffee machine in the rooms and a kettle for tea. I just wish they would not have forgotten to exchange a used coffee capsule for a new one. Otherwise no complaints about the room though.
The sauna is great, yet the spa area is not very big, so anything above 2 people feels crowded.
The breakfast buffet was really good, with plenty of choice and freshly made eggs and omeletts could be ordered.
If you don't fancy eating in the restaurant of the hotel there is an italian place not far, 5-10min walk.
My room was tidy and quiet. There is a coffee machine in the rooms and a kettle for tea. I just wish they would not have forgotten to exchange a used coffee capsule for a new one. Otherwise no complaints about the room though.
The sauna is great, yet the spa area is not very big, so anything above 2 people feels crowded.
The breakfast buffet was really good, with plenty of choice and freshly made eggs and omeletts could be ordered.
If you don't fancy eating in the restaurant of the hotel there is an italian place not far, 5-10min walk.
Read more
Date of stay: March 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Get your check out done the night before as it can be quiet a queue in the morning at the service...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I book a room for 2 adults + a child. These rooms are only on the ground floor. I was given a room overlooking the entrance and for this reason I could not keep the windows open. Very hot room and the 4 star hotel does not have air conditioning (I discovered this once I arrived).
The next day they changed my room without problems and with kindness.
The hotel is located 10-15 minutes drive from Ulm centre. Comfortable.
The rooms are small and the bathroom is also really small. Clean although not very well. For a short stay it's fine. I would go back but at the right price.
The next day they changed my room without problems and with kindness.
The hotel is located 10-15 minutes drive from Ulm centre. Comfortable.
The rooms are small and the bathroom is also really small. Clean although not very well. For a short stay it's fine. I would go back but at the right price.
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Review collected in partnership with Best Western
Date of stay: August 2023Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
One night stay in the middle of a long business trip; I booked this hotel looking for something with good quality level in this Covid-period.
The reception is OK, the personnel available, but as I entered the room I was quite disappointed by the missing air conditioning: my room was at gound floor, so limited possibility to leave the windows opened. Frigobar non working, internet connection very unstable and slow, but the worst thing is the long-pile carpet on the floor. It's something non-hygenic!
On top of all, the heavy duvet that with 30 degrees in the room was not the best solution.
The reception is OK, the personnel available, but as I entered the room I was quite disappointed by the missing air conditioning: my room was at gound floor, so limited possibility to leave the windows opened. Frigobar non working, internet connection very unstable and slow, but the worst thing is the long-pile carpet on the floor. It's something non-hygenic!
On top of all, the heavy duvet that with 30 degrees in the room was not the best solution.
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Date of stay: July 2020Trip type: Travelled on business
Rooms
Service
Sleep Quality
Room Tip: Ask for not-ground floor bedrooms in summer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The adjacent bar and restaurant is not connected to the hotel. The frontdesk has no clue what is going on there. I was rejected to eat/drink due a to private party which the front desk was not aware about.
There is a vending machine next to the reception, but it is ruining you. 2,5euro for a 0,25dl sparkling water! Nor was it refilled during my stay and it was almost empty.
My room was not well prepared upon my 3 days stay. There was missing cups, glasses and Nespresso capsels. Nor soap in the shower.
The beds are okay, but window fronting to the hotel entrance is too noisy.
No Aircondition. Rooms are very warm.
The room need maintenace, it does not look up to date.
My room was not cleaned on the second day. I left the room quite early and put out the note telling the cleaners it was ready for them. Facing the reception to confront this issue, it occured that the reception was not manned and was only available by phone!
The breakfast... Is a very simple hotel breakfast. Not worth the money, not even close.
Free parking though.
There is a vending machine next to the reception, but it is ruining you. 2,5euro for a 0,25dl sparkling water! Nor was it refilled during my stay and it was almost empty.
My room was not well prepared upon my 3 days stay. There was missing cups, glasses and Nespresso capsels. Nor soap in the shower.
The beds are okay, but window fronting to the hotel entrance is too noisy.
No Aircondition. Rooms are very warm.
The room need maintenace, it does not look up to date.
My room was not cleaned on the second day. I left the room quite early and put out the note telling the cleaners it was ready for them. Facing the reception to confront this issue, it occured that the reception was not manned and was only available by phone!
The breakfast... Is a very simple hotel breakfast. Not worth the money, not even close.
Free parking though.
Read more
Date of stay: July 2022
Value
Rooms
Service
Room Tip: Ask for a room at top floor, not facing the entrance.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After a long time, I was a guest at the Atrium again. The rooms are clean and the beds are comfortable! The staff is very friendly and helpful, especially the ladies at reception. The breakfast selection is plentiful and everything is freshly prepared. The restaurant is highly recommended, they place great value on regional products.
Just keep it up!
Just keep it up!
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Review collected in partnership with Best Western
Date of stay: February 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Unsatisfactory! The hotel guests were not served anything on Saturday evening despite having made a reservation because the hotel manager apparently thought it was more important to rent the restaurant to a wedding party. Cancelled during the holiday, although the hotel and its Michelin-starred restaurant had been booked as an overnight stop on the way home. That has never happened to us before!
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Review collected in partnership with Best Western
Date of stay: September 2023Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Absolute disaster! The worst BW!
Terrible service, or rather there is no service at all!
Short and sweet and on the go (both already fully dressed - jacket etc.) when checking in - and then they were never seen again.
The reception is never manned.
They say from 10 p.m. you can only get in with your key card.
After a walk at 5.30 p.m. I was surprised when 6 (!) people were standing at the door, hoping that my card would work. It did.
No sign of staff!
Check-out only possible from 9 a.m. (?) - but there was no information about this when checking in.
The telephone number given there (sign at the reception) is empty, or no one can be reached. Unbelievable!
Terrible service, or rather there is no service at all!
Short and sweet and on the go (both already fully dressed - jacket etc.) when checking in - and then they were never seen again.
The reception is never manned.
They say from 10 p.m. you can only get in with your key card.
After a walk at 5.30 p.m. I was surprised when 6 (!) people were standing at the door, hoping that my card would work. It did.
No sign of staff!
Check-out only possible from 9 a.m. (?) - but there was no information about this when checking in.
The telephone number given there (sign at the reception) is empty, or no one can be reached. Unbelievable!
Read more
Date of stay: March 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Zimmer von der Straße (Hauptstraße) weg wählen.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cleanliness is something they don't know, despite they say they hygienize the room super carefully because of corona.
Dirty teaspoons, dirty toilet cups (with toothpaste from previous guest), dirty ground(foot) towels (with stains), long hair on the soap, dust everywhere like the last time they cleaned was before corona.
They made a mistake with the reservation and got the wrong room. No one to complain with neither at 21 nor at 9.30. missing publicized services. Missing everything. No personnel. Just go elsewhere.
Dirty teaspoons, dirty toilet cups (with toothpaste from previous guest), dirty ground(foot) towels (with stains), long hair on the soap, dust everywhere like the last time they cleaned was before corona.
They made a mistake with the reservation and got the wrong room. No one to complain with neither at 21 nor at 9.30. missing publicized services. Missing everything. No personnel. Just go elsewhere.
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Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very friendly welcome! Even though we were there way too early, we were offered a room to store our luggage. Clean and modern rooms. Sauna in the house for free use with plenty of towels and bathrobes.
Good location, perfect for going to Legoland.
Good location, perfect for going to Legoland.
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Review collected in partnership with Best Western
Date of stay: August 2023Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
"Get your check out done the night before as it can be quiet a queue in the morning at the service desk."Read full review
PRICE RANGE
$136 - $168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western ulm, ulm best western
LOCATION
GermanyBaden-WürttembergUlm
NUMBER OF ROOMS
72
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingBEST WESTERN PLUS ATRIUM HOTEL | UPDATED 2024 Reviews & Price Comparison (Ulm, Germany) - Tripadvisor
Frequently Asked Questions about Best Western Plus Atrium Hotel
Which popular attractions are close to Best Western Plus Atrium Hotel?
Nearby attractions include Fishermen's Quarter (3.0 km), Ulmer Münster (2.7 km), and Ulm's Town Hall (2.9 km).
What are some of the property amenities at Best Western Plus Atrium Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Plus Atrium Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Best Western Plus Atrium Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Plus Atrium Hotel?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Best Western Plus Atrium Hotel?
Conveniently located restaurants include Gaststuben Im Zunfthaus Der Schiffleute, Shalimar Indisches Restaurant, and Gerberhaus.
Are there opportunities to exercise at Best Western Plus Atrium Hotel?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Best Western Plus Atrium Hotel have airport transportation?
Yes, Best Western Plus Atrium Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Plus Atrium Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus Atrium Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Atrium Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.