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4.0
#10 of 155 hotels in Stuttgart
Location
Cleanliness
Service
Value
Motel One Stuttgart-Hauptbahnhof is an excellent choice for travellers visiting Stuttgart, offering a trendy environment alongside many helpful amenities designed to enhance your stay.
For those interested in checking out popular landmarks while visiting Stuttgart, Motel One Stuttgart-Hauptbahnhof is located a short distance from Bahnhofsturm (0.1 mi) and New Castle (Neues Schloss) (0.3 mi).
Guest rooms offer amenities such as a flat screen TV, air conditioning, and a desk, and guests can go online with free wifi offered by the motel.
The property also features a lounge to make your visit even more pleasant.
If you like wine bars, Motel One Stuttgart-Hauptbahnhof is conveniently located near Weinwirtschaft Franz Keller & Weinshop, Gasthaus Zum Becher, and Gasthaus Zum Hirsch.
If you’re looking for something to do, Koenigstrasse (0.1 mi), Palace Square (Schlossplatz) (0.2 mi), and State Gallery of Stuttgart (0.4 mi) are a nice way to spend some time, and they are all within walking distance of Motel One Stuttgart-Hauptbahnhof.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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First of all the location is very good. It's in the middle of everything. Parking garage next door, and more or less located at the main train station.
Room is a standard Motel One room, but I would say it could need some proper carpet cleaning, as there are huge stains in the hallway, and also our room.
I was simply not impressed with the service level of the staff at this Stuttgart hotel. Check in agent did not make we feel welcome at all. He could not find my reservation in the system, and that was my problem, even though I tried to show him the motel one app. Not a good first impression.
When I later went down to reception due to some issues with the aircon in our room, the help I got was simply so rude and the same agent did not care at all that I had a room too hot to be in. We finally figured out the system after google helped us, still too warm a room for my liking, but better. Apparently there is a winter and summer setting. We got only the winter setting. The check in agent also told us that breakfast could be purchased in the morning. When we tried to do so, we were told that breakfast was full, and we could try back in an hour again. I understand all the covid restrictions, but information is the key here. Nice if we had been told, or if there was a letter in the room, or a poster at the breafast, or anything really.
so location is great, the room ok, but staff and flow of information needs improvement.
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Date of stay: October 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff is super friendly and helpful. Breakfast is excellent. The rooms are comfortable minimalist with everything you need but nothing you don't. Location is great S-Banh station just 2 - 3 steps from the main entrance. I will definitely stay here again.
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Date of stay: May 2022
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great Hotel with great location and Amazing Service. Directly in the city center, 2 mins away and you are in the Königstrasse of Stuttgart. Their famous Shopping street. Regarding the rooms they where as stated in the pictures, Cleaness of rooms was on point. I do recommend it. Their Morning Buffet was with variety of food to meet everyone's taste.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I waited a week before writing this review to give them a chance. I stayed there with my mother for 3 nights. From the minute you walk in the door they make you feel like a nobody, and when you leave it is like you never existed. Travelling from Canada, I had 2 power converters. When I use to travel with my late husband he always joked that I was using his, so he wrote his name on his. He passed away last year and this was my first trip without him. Well I accidently left them at the hotel. I realized on the train and immediately emailed them as I was sure the room was not even cleaned as it was early. No reply. I emailed again that evening, no reply. And again the next day, no reply. Then I put my email through google translate and emailed a fourth time in German, no reply. Then on the next day, an email came from their marketing department asking about our stay. I replied that I had sent an email and asked if they could assist. I got an automatic reply saying someone would get back to me, no reply. Then I forwarded my chain of emails to my work email, and resend it from that account, thinking maybe it was my gmail account getting blocked, no reply.
I realize what I left behind would seem trivial but to me it was sentimental. Either way, what kind of hotel ignores all email for 1 week? I will never, ever, stay at another Motel One and highly recommend, if you want even the smallest amount of service, respect or attention that you avoid them.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I've read similar complaints that the thermostat in the room doesn't work and when we asked the receptionist downstairs, he said the rooms don't have ac.... A bit unacceptable to be honest. We just opened the window. Room was clean when we arrived though.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Well, we tried to make a reservation but never received a confirmation. They charged my credit card for $178.13 but would never confirm that we had a reservation! We went back and forth with them via email (and they never answered the phone) but to no avail. So I'm now trying to have my credit card company deny the payment..
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Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Franziska Brandt, Gästeservice/Empfang at Motel One Stuttgart-Mitte
Responded 30 Jun 2023
Dear kennymN614FJ, thank you very much for your rating and the time you have taken for this. Your concern has already been resolved - you have received a credit note. We have also been in direct contact with you regarding this. We apologize again for the inconvenience and hope that you will give us a chance in the future and visit us as a guest. Kind regards Franziska Brandt Resident Manager Motel One Stuttgart-Mitte
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Motel One is one of the biggest hotel brands in Germany. This 3* hotel is modern and very close to the main railway station Stuttgart HBF.
The room was good and very clean. Only a water kettle is missing. A small safe is available. The bed was very good.
The bar and the reception are stylish and very nice. This is typical for the brand of Motel One.
The whole staff was very friendly.
I enjoyed my stay in the hotel.
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Date of stay: July 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked this hotel on recommendation of some friends who had recently stayed a sister Mobil one hotel. Can not fault it- great location a few minutes walk from the centre. Lovely surroundings and a comfortable bed- good quality toiletries in the bathroom. Lovely bar and outdoor area to sit and have a drink- highly recommend- and a great price too!
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I spent the night due to a business trip, the hotel is a great place to day; the service was very kind and the breakfast was good. The room was very clean and modern and had anything you need. Thus i can recommend the hotel to all who travel for business.
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Date of stay: July 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This place is very close to train station. However the room is tiny. There is barely enough room in the bathroom to stand. Also no vent in bathroom. There is a really small desk/table. I had to catch and early train so I had to miss breakfast. Didn't offer a takeaway option
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hi there best if you give them a call, but it could be the case that the hotel is relative full. however give them a call. they are quite helpful. did you try other hotels same dates? wish you all the best max
If it was raining, you would not even need an umbrella to make it to the nearest S-bahn entrance open during the day. The closest late night entrance is a short block away, ~ 100 yards.
they do not, and there are several ones around but please take into account, they do not accept card or credit card payment, which gave us a long run finding a cash dispenser.... quite ironical : the motown of Germany : no card payments in the car garages in the middle of downtown...
There are more places to choose from in the Stuttgart area.
PRICE RANGE
$232 - $235 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Motel One Stuttgart-Hauptbahnhof
LOCATION
GermanyBaden-WürttembergStuttgartHauptbahnhof
NUMBER OF ROOMS
260
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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