As they often say, a smile and a positive attitude gets you far. On arrival there was no electricity in any socket in my room but the highly professional, positive manner and creative way in which the staff dealt with me was nothing short of excellent.
Arrogance is one thing I can not stand when dealing with hotels. Art hotel told me that they had better things to do than answering my emails. There are many beautiful hotels in Heidelberg, no need to deal with arrogance.
Super staff and sensuous bedding combine with a lovely location to make this place our go-to spot in Heidelberg. The breakfast buffet is an added treat: fresh yogurt, brown bread, jams, pastries, as well as egg options, and hot coffee/tea options (green, camomile, fruit, black).…
The hotel location is great being next to the Heidelberg University's library and being close to all other attractions. As the name implies, the hotel is well decorated with modern art. The room was a good size with high ceilings. The room was clean and inviting. The breakfast…
This hotel was perfect for our one night stay on a whistle stop tour of Heidelberg - Our room was clean , spacious and the staff were friendly and helpful. We appreciated being able to park in the hotel's secure car park. If we'd wanted to stay for longer, I might have preferred…
"Each room we've stayed in has been clean and comfortable."
"Choose a room where the elevator can get to - rooms on the upper floors have difficult access over steep stairs"
"Zimmer 325, although it is accessed by a flight of stairs, after leaving the lift"
"only know about mine 217 fairly quiet"
"Need to ask for a quit room though we had a room which fronted onto main road, with windows closed not too noisy."