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Hotel Hollaender Hof

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Traveller (273)
Room & Suite (116)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Our hotel is situated directly in the heart of Old Town Heidelberg opposite the famous Old Bridge. Thanks to its unique location, all major Heidelberg sights can be reached on foot. Most of the 39 rooms offer a spectacular view over the Neckar River, the Old Bridge, and the Philosopher's Walk. All rooms are equipped with either bathtub or shower, toilet, hair-dryer, cable-TV, radio, mini-bar, safe, direct dial telephone, free Wi-Fi and soundproof windows. In addition some rooms also have air-conditioning. The front office is manned 24 hours. An elevator, rooms for the additional needs of handicapped people as well as a free business corner in the lobby including internet access and printer round up the services. The hotel is a non-smoking property. Pets are welcome upon request - additional charges apply. In the mornings you can either have a light business breakfast or enjoy our substantial breakfast buffet offering a variety of cold and warm dishes. For a couple of minutes, to load or unload your luggage, your car can stay directly in front of the hotel. Our front office staff will then show you the way to one of the public garages nearby (additional charges apply). At the restaurant Zum Spreisel in the same building but under separate management, you enjoy regional and international dishes. During warm weather your meal is also served outside on the terrace in front of the hotel.
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Property amenities
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Classic
HOTEL CLASS
Hotel links
Visit hotel website

Location

Full view
100Great for walkers
Grade: 100 out of 100
126Restaurantswithin 0.5 km
59Attractionswithin 0.5 km
576Reviews
341Photos
13Q+A
100Room tips
Traveller rating
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Popular mentions
We stayed for three nights on the top floor with beautiful views of the river Neckar and the Old Bridge. Our room was clean and comfortable, the staff welcoming and friendly. We will definitely stay here when visiting Heidelberg again.
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I booked this hotel to be close to the old city. It is an older building but the rooms are fine and clean. The WiFi works well too. If I visit again, I would definitely try to stay here again. The location is killer.
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Response from Mitarbeiter H, Leiter Öffentlichkeitsarbeit at Hotel Hollaender Hof
Responded 4 weeks ago
Dear pawpower, Thank you so much for having rated our landmarked and historic hotel dating back to 1745 here on TripAdvisor in such a brilliant way. This is more than appreciated. We are thrilled to read you thoroughly enjoyed staying with us and especially liked our unique location in the historic heart of Old Town Heidelberg overlooking the Neckar River and the Old Bridge as well as our close proximity to all major Heidelberg sights. If you revisit Heidelberg in the future we will be more than happy to accommodate you again. Until then, all the best from all of us at the Hotel Holländer Hof Heidelberg.
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We were looking for the best hotel in town and ended up here. Had reservations for the superior suite (best they could offer, nice internet pics) and found ourself in a little tiny room, 10x12feet, short bed (I’m 6,7) , no elevator, the smell of the old carpet from the 60th (ok,
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Response from Mitarbeiter H, Leiter Öffentlichkeitsarbeit at Hotel Hollaender Hof
Responded 4 weeks ago
Dear HardyMunich, Thank you very much for having rated our hotel and services here on TripAdvisor. Please note that we do not have a superior suite in our hotel. What we have on offer though is our junior suite consisting of a bedroom (big fixed bed (180 cm / 70,87 inches) and a separate living-sitting area attached to the bedroom, on our top 4th floor overlooking the Neckar River, the Old Bridge, Philosopher's Walk as well as famous Heidelberg Castle. It is correct that the elevator only goes up to the 3rd floor and that our guests need to walk up on flight of stairs to get to the room. All these pieces of information, as well as the parking situation in Heidelberg's historic Old Town are clearly stated on our website. Most likely you must have overlooked these facts while booking your room. Please also note that just a few days before you stayed in our junior suite the entire rooms as well as the carpets had their monthly thorough cleaning cycle which also means shampooing the carpets. This might have been the smell you were experiencing. We are furthermore more than sorry you were not satisfied with our substantial breakfast buffet offering a large variety of cold and warm dishes, such as different kinds of breads and rolls, croissants and cakes, cheese and cold cuts platter, cheese selection on a tray, smoked salmon, Mozzarella and tomatoes, boiled, fried and scrambled eggs, sausages and bacon, various sorts of jam, honey and sweet spreads, different cereals and mueslis, yogurt and cottage cheese, fresh fruits and fruit salad, selection of juices. Your Hotel Holländer Hof Heidelberg Team.
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Am coming here for over a year now regularly. Very friendly personnel, feels like ‘coming home’. Location is best, old town and many restaurants of all types around the corner and nice walk up to the old castle. Rooms however are outdated for some time, need to be refurbished
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Response from Mitarbeiter H, Leiter Öffentlichkeitsarbeit at Hotel Hollaender Hof
Responded 4 Feb 2019
Dear cbs8200, Thank you very much for having rated our hotel and services here on TripAdvisor in such a positive way. This is highly appreciated. We are thrilled to read you continuously enjoy staying with us and especially like our very friendly staff members, our unique location in the heart of historic Old Town Heidelberg overlooking the Neckar River and the Old Bridge as well as our close proximity to all major Heidelberg sights. We are more than sorry to hear you find the furnishing of our rooms outdated. Being located in a historic and landmarked building dating back to 1745 we combined traditional style with modern spirit. We are sorry this is not to your liking. We are looking forward to welcoming you again in the future. Your Hotel Holländer Hof Heidelberg Team.
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What a great old hotel in a perfect location! I stayed in a single room without a view, but found the place to be very spacious and relatively comfortable. The location is sensational, right on the river front (with some river view rooms), and in the heart of the old town.
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Response from Mitarbeiter H, Leiter Öffentlichkeitsarbeit at Hotel Hollaender Hof
Responded 23 Jan 2019
Dear Dr_Engineer_Adelaide, Thank you so much for having rated our hotel and services here on TripAdvisor in such a very positive way. This is more than appreciated. We are thrilled to read you enjoyed staying with us and especially liked our perfect location right in the historic heart of Old Town Heidelberg overlooking the Neckar River and the Old Bridge our close proximity to all major Heidelberg sights such as Heidelberg Castle, Europe's largest pedestrian area as well as the Old Bridge which is just in front of our hotel entrance. Thank you also very much for your compliments about our substantial breakfast buffet as well as about our friendly and helpful staff members. We are sorry to hear you found the car park too far away. Due to being located right in the heart of a historic and landmarked setting in front of one of Heidelberg's major landmarks we unfortunately cannot provide you with long-term parking directly in front of the hotel. To load or unload your luggage though your vehicle can be pulled up right in front of our hotel building for a couple of minutes until we explain you the way to the public parking were we have a special arrangement for our guests, as far as a reduced parking fee is concerned. We are sorry to hear you were not happy with our pillows. Most likely you must have overlooked the little display in your room informing you about our special pillow service as we have a large variety of different pillow styles and sizes available at the front office wich is manned 24/7 for your convenience. We are very sorry for any inconveniences caused and are looking very forward to welcoming you again in the future. Until then all the best, from all of us at the Hotel Holländer Hof Heidelberg Team.
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12345624
Greetings, Are all of the available beds double or do you offer King and Queen size rooms? Thank you.
The beds were more Like a double but very comfortable. Great location and town to visit.
1 vote
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Do you have Room Service for Breakfast?
Dear Jacqueline C. Thank you very much for your question and the interest shown in our hotel. Yes we do serve breakfast in the room. There is a surcharge of EUR 3,50 for the room service and the "room breakfast" can either be ordered the night before or the same day.On weekdays we do serve breakfast from 7-10 a.m. and on Sundays and public holidays from 7-11 a.m. We hope to have given you some useful pieces of information. Your Hotel Holländer Hof Heidelberg Team.
0 votes
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Sorry, I have no idea
0 votes
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How far is the hotel from the train station
Dear tomas224, Thank you very much for your question and the interest shown in our hotel. The train station is 3,1 km away from our hotel which is situated opposite of the Old Bridge in the historic heart of Old Town Heidelberg. A taxi ride from the train station to us costs approximately EUR 12,00 (one way). Of course you can also use public transportation. We hope to have given you some useful pieces of information and are looking forward to welcoming you in beautiful Heidelberg. Your Hotel Holländer Hof Heidelberg Team.
1 vote
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Does this hotel have an elevator? Are breakfasts included in the price?
Dear Shirgra2014, Thank you very much for your question and the interest shown in our hotel. We do have an elevator going up to 3rd floor. Due to constructural reasons and due to being located in a historic and landmarked building dating back to 1745 however the elevator does not go all the way up to our top 4th floor. Our front office is manned 24/7 and there is always one of our friendly staff members around to help you with the luggage. Breakfast is NOT included in the rate except for special arrangements such as e.g. our "Cool Winter Special". We do offer two different types of breakfast - our substantial breakfast buffet offering a large variety of cold and warm dishes or our so called business breakfst served on a plate for all those who do not want or cannot eat that much in the mornings. We do hope to have given you some useful pieces of information and are looking forward to welcoming you in our hotel. Your Hotel Holländer Hof Heidelberg Team.
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123
"Ask for a view of the river and bridge (hopefully they will soon be finished with repairing the bridge)."
"We had a view off the Neckar River and the Alte Brucke; ask for better pillows!!"
"Ask for a Bridge View, Not on 4th floor"
"our rom was perfect"
"Higher floors facing the river recommended."
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12345620
PRICE RANGE
US$111 - US$226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hollander hof hotelhollander hof heidelberg
LOCATION
GermanyBaden-WürttembergHeidelberg
NUMBER OF ROOMS
39
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