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Crowne Plaza Heidelberg City Centre

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Traveller (458)
Room & Suite (144)
Dining (50)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Crowne Plaza Hotel Heidelberg is due to its excellent city location the ideal starting point for your visit in Heidelberg and the metropol region Rhine-Neckar making it a great place to stay.The world famous sights of the city of Heidelberg can be conveniently reached by foot. The Crowne Plaza Hotel Heidelberg offers comfortable guestrooms and suites in various sizes making your stay a memorable experience. For dining you have the choice between the restaurant Westcoast and the beer and wine bar Gaudeamus. For hotel guests the use of our wellness area Kurfuerstentherme with pool, sauna, steam bath and whirlpool is complimentary. The Hotel offering you the perfect location for your events. 7 function rooms with modern technical equipment combined with excellent service and the experience of our staff guarantee a successful event. The Lufthansa Airport Shuttle takes you conveniently from the International Airport Frankfurt to our hotel. You can park your car in our garage.
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Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
Hotel links
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Location

Full view
99Great for walkers
Grade: 99 out of 100
71Restaurantswithin 0.5 km
12Attractionswithin 0.5 km
1,258Reviews
463Photos
21Q+A
100Room tips
Traveller rating
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Popular mentions
Spent a few nights with the wifey .... excellent location, central located, everything you would want in a 4 Star hotel. But frankly, quite noisy. our room was on the backside and even with windows closed, we heard the busses and trucks pulling in and parking all night. But
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This is my first visit to this hotel which is located close to the centre. It has friendly helpful staff and the rooms are also good. The hotel is near to its parking area and easy to access and not too expensive. Breakfast is a good selection and well served.
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Response from CrownePlazaHD, Guest Service Manager at Crowne Plaza Heidelberg City Centre
Responded 1 week ago
Dear Tim G, Thank you for your kind review! It is great to hear that you enjoyed your stay, especially our location and the room. Our staff really appreciates your kind words! We hope to welcome you back in the future! Best regards Jessica Hammel Guest Service Manager
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The location is perfect for walking and for using public transit. I'd recommend this hotel as it is always a solid choice in a great location. the hotel was doing some upgrading when we stayed and the hot tub was not available but the pool was so nice I hardly noticed. The
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Response from CrownePlazaHD, Guest Service Manager at Crowne Plaza Heidelberg City Centre
Responded 14 Feb 2019
Dear Heidi H, Thank you so much for taking the time to share your great experience on tripadvisor. We are very happy you enjoyed your stay! We hope to welcome you back in the future. Best regards Jessica Hammel Guest Service Manager
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We loved Heidelberg! Small but cozy rooms. Well run, busy hotel. Shower over the bath but nice updated bathrooms. Good storage for suitcases. No green tea provided so ordered milk for my English breakfast tea and got hot milk delivered. Couldn’t open the windows because it’s on
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Response from CrownePlazaHD, Assistant Front Office Manager at Crowne Plaza Heidelberg City Centre
Responded 29 Jan 2019
Dear redshoes_007 Thank you very much for your kind review of our hotel on TripAdvisor. I am glad to hear you loved our beautiful city of Heidelberg and your cozy rooms. Please do not hesitate to contact our service staff next time at any time to order green tea, which is not provided in the rooms or to ask for a room change to a more quite room. We hope to welcome you back for your next visit to Heidelberg. Best regards Annalena Barth Assistant Front Office Manager Crowne Plaza Heidelberg City Centre
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Hotel was clean and nice. It was pretty close to downtown, definitely walkable and safe. It was really cold but even coming back at night was gorgeous with the lights in the shopping area. It was also close enough for a walk up to the castle ruins to look out over the valley.
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Response from hdy907, Guest Service Manager at Crowne Plaza Heidelberg City Centre
Responded 21 Dec 2018
Dear VicCosentino, thank you for your nice description and review! I am glad you enjoyed your time at our hotel and hope to welcome you back in the future! Best regards Jessica Hammel Guest Service Manager
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12345629
Do you have hair dryers in the room?
Yes all the hotel's in Germany did.
1 vote
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They certainly have both types. If possible they will give you the type of bed you request. It is a very nice hotel. Have a good time in Heidelberg!
1 vote
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The rooms are really small. But I'm sure if you ask the front desk they can probably make it happen. But it may not be enough room foramyh
0 votes
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Is this hotel close to the train station ??
its a short taxi ride away - I'd think twice about walking if i had luggage
0 votes
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Dear "Visiting5", thank you for your interest. Yes, our hotel has air-conditioning which you can regulate in your guest room. Due to security reasons, the windows are reguarly locked in every guest room, but if you want, we can open it for you. Just inform our front desk. Looking forward to welcoming you. Kind regards Victoria Steiner Crowne Plaza Heidelberg
1 vote
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12345
"Follow the instructions to the car park it is really easy"
"we have stayed here three times on different floors and in different rooms and have never experienced any noise issues."
"Maybe ask for a view of the city."
"Executive Room 430"
"inside rooms are very quiet and look into a courtyard."
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PRICE RANGE
US$116 - US$276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza heidelberg hotel heidelbergheidelberg crowne plaza
LOCATION
GermanyBaden-WürttembergHeidelberg
NUMBER OF ROOMS
239
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