InterContinental Lyon - Hotel Dieu, an IHG hotel
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InterContinental Lyon - Hotel Dieu, an IHG hotel
20 Quai Jules Courmont, 69002 Lyon France
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Room & Suite (118)
Dining (63)
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Avg. $1,052 /night, 12/6 - 12/7
$1,201
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$839
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$476
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4.5
#14 of 146 hotels in LyonLocation
Rooms
Value
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Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
InterContinental Lyon - Hotel Dieu is at the heart of the Peninsula of Lyon, a UNESCO World Heritage site. Located in a landmark building originally dating back to the 18th century, our hotel offers magical views on the Rhône river, the basilica of Notre-Dame de Fourviere, our historical courtyards, and the city of Lyon. Indulge in rejuvenation at The Cinq Mondes Spa or enjoy the gastronomy for which Lyon is famous both around the city and at our own signature establishment, Epona.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Waxing services
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Minibar
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand films
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Luxury
City View
Languages Spoken
English, French, Spanish, Chinese and 3 more
Location
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Lyon Satolas Airport
19.4 km•
See all flights
Grenoble-Isère Airport
58.4 km•
See all flights
Bellecour
4 min•Lyon Metro
Car Hire
287 Restaurants
within 0.5 kilometers
473Reviews6Q+A41Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Hotel's Favourite
This hotel is architecturally stunning. The way they have used the huge outdoor space in the centre to house restaurants, bars and gardens makes for a wonderfully vibrant area.
The hotel is converted from a hospital and, unfortunately, our first room reminded me vey much of a hospital room I had recently been in. Tiny with dark grey walls and a utilitarian bathroom. A very nice lady at reception looked for alternatives for us and, for a small extra charge, we were moved to a lovely suit. Very spacious with seperate large sitting room and wonderful bathroom. No river views but we enjoyed the views of the terracotta tiled roofs. Still grey colour palette everywhere though - carpets, sofas, walls - at least light grey this time.
Breakfast service was perfunctory but adequate. The hotel is perfectly situated for walking to most sights and eating in the central courtyard is a delight.
The hotel is converted from a hospital and, unfortunately, our first room reminded me vey much of a hospital room I had recently been in. Tiny with dark grey walls and a utilitarian bathroom. A very nice lady at reception looked for alternatives for us and, for a small extra charge, we were moved to a lovely suit. Very spacious with seperate large sitting room and wonderful bathroom. No river views but we enjoyed the views of the terracotta tiled roofs. Still grey colour palette everywhere though - carpets, sofas, walls - at least light grey this time.
Breakfast service was perfunctory but adequate. The hotel is perfectly situated for walking to most sights and eating in the central courtyard is a delight.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Madelijn Vervoord, Directeur général at InterContinental Lyon - Hotel Dieu, an IHG hotel
Responded 12 Jun 2023
Dear Madam, We would like to thank you for taking the time to leave us this very nice note and your comment following your stay in Lyon. Our hotel is located in the Grand Hôtel-Dieu, a former hospital that has been transformed into a place where the people of Lyon and travellers from all over the world can come and enjoy the beauty of its surroundings. In order to pay homage to the past of the site, the interior designer created a monacal and precious decoration. We are delighted that the second room proposed by our team met your expectations. The view over Lyon's rooftops is charming. We look forward to welcoming you back to the heart of the city. Sincerely yours, Madelijn Vervoord, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Same fabulous Intercontinental service as we are used to in Hong Kong. Remarkable, because the hotel opened only last year. Staff at check in provided a very professional service in multiple languages, concierge booked our restaurant table -perfect recommendation and advised on our sight seeing tour. The GM looked after her guests personally and this rounded off or fantastic experience -in difficult Covid times-. We will return for sure and can sincerely recommened this Intercontinental in Lyon, definitely worth a visit because the building is authentic and location superb for visiting Lyon! Thanks Gerwin.
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iclyonhoteldieu, General Manager at InterContinental Lyon - Hotel Dieu, an IHG hotel
Responded 28 Jun 2020
Dear Guest, Thank you very much for choosing InterContinental Lyon – Hotel Dieu and for taking the time to evaluate your stay. We are all thrive for your complete satisfaction. There is no better rewards than knowing your satisfaction and to feel your enthusiasm. It is such a pleasure to know that you appreciated our historic property, as well as the service provided by all our team. We all hope to welcome you back very soon in the international capital of gastronomy. Yours sincerely, Madelijn Vervoord General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for one night on our way to the Alps for a well-deserved ski vacation. It was certainly not a hardship to stay at the IHG. It was our first time at this hotel. Since we haven't built up any status, we usually stay at Marriott or Hilton properties. If there isn't a good Hilton or Marriott at the location we're heading to, we'll definitely book IHG more often.
Regarding the hotel, the rooms are beautifully decorated with extremely high ceilings. The staff is attentive and goes the extra mile. We stayed here with our 6-month-old baby, and they boil special mineral water for the baby. That's what I call attentive and excellent service! The breakfast may not be very extensive, but the choices available are of very high quality. So, you'll definitely find something you like. The location is fantastic, with everything nearby, and taking a walk across the river in the evening is definitely worth it as the hotel is beautifully lit. We know for sure that we'll be back next year when we go skiing.
Regarding the hotel, the rooms are beautifully decorated with extremely high ceilings. The staff is attentive and goes the extra mile. We stayed here with our 6-month-old baby, and they boil special mineral water for the baby. That's what I call attentive and excellent service! The breakfast may not be very extensive, but the choices available are of very high quality. So, you'll definitely find something you like. The location is fantastic, with everything nearby, and taking a walk across the river in the evening is definitely worth it as the hotel is beautifully lit. We know for sure that we'll be back next year when we go skiing.
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Parking near the hotel is way cheaper
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Madelijn Vervoord, General Manager at InterContinental Lyon - Hotel Dieu, an IHG hotel
Responded 3 Mar 2023
Dear Guest, Thank you very much, we are delighted to read your lovely comment following your stay in our hotel. It is a pleasure for us to read that you trusted our hotel to welcome you before your stay in the Alps. We are happy to hear you appreciated the size and decoration of our rooms, as well as the professionalism and attention of our team members. The satisfaction of our guests is our priority. We are also delighted to read you were fully able to take advantage of our ideal location on the banks of the Rhone and that you enjoyed taking a walk to admire the hotel. Thank you again for this great comment. Your positive feedback is the result of the daily work of our team members. We look forward to welcoming you again soon in the heart of the beautiful city of Lyon. Yours sincerely Madelijn Vervoord, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in this hotel twice - once before our river cruise and once after. Before the cruise, as the hotel was less crowded, we were allowed to check in very early around 11 and they kindly 'upgraded' us to a room facing the river. After the cruise, we could not check in so early but still had a room by 1 odd, although the check in time was officially 3 pm, so that was good. However, this time, as the hotel was crowded, we had a room facing the courtyard. The view of course was not so great but the main issue was the noise from a very popular nearby restaurant (it was a Friday night/weekend). Fortunately, it was a background noise but be forewarned if you are a light sleeper. Also, the second time, our room was just next to the security door and so we could hear it shutting till at least midnight. And the air conditioning was a bit strange in that we had difficulty figuring out how it worked. Concierge was very helpful - we were served by two gentlemen. One helped us to book a Bouchon while another recommended where we could buy good quality but reasonably priced macarons.
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Date of stay: July 2022
Location
Service
Sleep Quality
Room Tip: Ask for a room further from the security door. Over the weekend, avoid rooms facing the courtyard.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Madelijn Vervoord, Directeur général at InterContinental Lyon - Hotel Dieu, an IHG hotel
Responded 4 Jul 2022
Dear Guest, Thank you for taking the time to leave a review following your stay at InterContinental Lyon - Hotel Dieu and thank you very much for this great rating. We are delighted to learn you enjoyed your stay in Lyon's iconic building and that you appreciated the comfort of your room. However we are sorry about the noise, we still hope you slept well. We are also glad to heard you appreciated the help of the staff. Despite the inconvenience, I hope to have the great pleasure of welcoming you back soon at InterContinental Lyon - Hotel Dieu, between the Rhône and Saône rivers. Yours sincerely, Madelijn Vervoord, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As we drove into town for the first time, we noted an imposing building along the river and wondered who would be living in what seemed like a palace. It turned out that was our hotel! The InterContinental Lyon.
Most magnificent of all InterContinental Hotels. Grand in the best sense of the word. It is very modern, but it holds on to its heritage. It is beautiful. The attention to detail in the rooms is like something I have never seen. Wait until you look out at the river through the tremendously tall windows.
The front desk staff are excellent. They walked us to our rooms and gave us the history of the building. Their pride in the property was strong. They love the history and it shows. We particularly remember Alexi for his personal service. He was very attentive and sought to make our experience special. The concierge made sure we had items at the bar that were not usually available. They made it happen. The bar--Le Dome! Exquisite. Whether you stay at this hotel or not, you should go see it.
Breakfast at Epona was the best buffet we have ever had. From the honeycomb straight from the beehives (wow!) to grilled tomatoes along side the hash browns to the spread of pastries, eggs, pancakes, etc..
We stayed at the hotel twice within a week. We had to come back for the encore.
Most magnificent of all InterContinental Hotels. Grand in the best sense of the word. It is very modern, but it holds on to its heritage. It is beautiful. The attention to detail in the rooms is like something I have never seen. Wait until you look out at the river through the tremendously tall windows.
The front desk staff are excellent. They walked us to our rooms and gave us the history of the building. Their pride in the property was strong. They love the history and it shows. We particularly remember Alexi for his personal service. He was very attentive and sought to make our experience special. The concierge made sure we had items at the bar that were not usually available. They made it happen. The bar--Le Dome! Exquisite. Whether you stay at this hotel or not, you should go see it.
Breakfast at Epona was the best buffet we have ever had. From the honeycomb straight from the beehives (wow!) to grilled tomatoes along side the hash browns to the spread of pastries, eggs, pancakes, etc..
We stayed at the hotel twice within a week. We had to come back for the encore.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip: Request a river side room if possible.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iclyonhoteldieu, Directeur général at InterContinental Lyon - Hotel Dieu, an IHG hotel
Responded 24 Feb 2020
Dear Sir, Thank you very much for choosing InterContinental Lyon – Hotel Dieu and for taking the time to evaluate your recent stay with us. I cannot thank you enough regarding your nice comments. Our most dedicated teams all thrive for your complete satisfaction. There is no better rewards than reading your satisfaction and to feel your enthusiasm. I am delighted to read that you appreciated the historical architecture of our iconic building, its elegant design signed by Jean-Philippe Nuel, the quality of the breakfast, as well as the magnificence of our bar Le Dôme. Thank you also for your kind words regarding the service provided by Alexis. I’ll make sure to share them with him. We are looking forward to welcome you back very soon in the French capital of gastronomy. Yours sincerely, Madelijn Vervoord General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After considering other luxury hotel options in Lyon we were very glad we chose the Hotel Intercontinental. The location is truly central (hotels in Fourviere would have involved lots of taxis or long, steep walks). While Intercontinental is part of a large chain (IHG), the hotel is in a sensitively renovated building with a long and fascinating history (download and take the tour of the building). The staff were efficient and helpful, especially Justine the concierge. Breakfasts were generous and our upgraded room, with view of the Rhône River, was very well designed with a spacious bathroom. And, in these times, I have to note that mask compliance among the staff was notable.
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Date of stay: July 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Madelijn Vervoord, Directeur général at InterContinental Lyon - Hotel Dieu, an IHG hotel
Responded 9 Aug 2021
Dear Sir, Thank you very much for your trust and for taking the time to evaluate your recent stay at InterContinental Lyon – Hotel Dieu. I am glad to read that you appreciated the ideal location of our hotel, its historical architecture as well as the quality of your room and the breakfast. Our most dedicated teams all thrive for your complete satisfaction. There is no better rewards than knowing your satisfaction and to feel your enthusiasm, your comments have been passed on to Justine and the rest of the team. We hope to welcome you back very soon at the heart of our historic building in Lyon. Yours sincerely, Madelijn Vervoord, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Intercontinental Lyon is a recently renovated historical military hospital on the river Rhone. The refurbishment is spectacular and the facility is amazing.
For a 5 star property with 5 star pricing, the service is seriously lacking. During our 2 night stay we had a series of disappointments. Our room was insufferably hot when we arrived, we called reception and they assured us a technician would be dispatched, when nothing happened for hours we went to the front desk on our way to dinner to ask again…again we were reassured. We returned after dinner to find nothing had been done and we slept in a sweltering room. It was finally addressed the next day. Nobody apologized or ever checked to see if it was rectified.
Our room service breakfast arrived stone cold, we waited almost and hour for a bellman to collect our luggage, etc.
The pandemic has caused staffing challenges for businesses around the globe, I am empathetic.
However, when you promise 5 star service, and charge accordingly…you need to deliver!
For a 5 star property with 5 star pricing, the service is seriously lacking. During our 2 night stay we had a series of disappointments. Our room was insufferably hot when we arrived, we called reception and they assured us a technician would be dispatched, when nothing happened for hours we went to the front desk on our way to dinner to ask again…again we were reassured. We returned after dinner to find nothing had been done and we slept in a sweltering room. It was finally addressed the next day. Nobody apologized or ever checked to see if it was rectified.
Our room service breakfast arrived stone cold, we waited almost and hour for a bellman to collect our luggage, etc.
The pandemic has caused staffing challenges for businesses around the globe, I am empathetic.
However, when you promise 5 star service, and charge accordingly…you need to deliver!
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Madelijn Vervoord, Directeur général at InterContinental Lyon - Hotel Dieu, an IHG hotel
Responded 15 Sept 2021
Dear Guest, Thank you for taking the time to share your feedback following your stay at our hotel. Please accept my personal apologies for the inconvenience caused by the aircon in your room as well as your room service experience. The fact that this was not followed up properly does not represent the quality of service we seek to deliver in our property. Being in a constant desire to improve ourselves, would it be possible for your to contact our Director of Operations Mr. Poirier at chad.porier@ihg.com? I hope to have the pleasure of welcoming you back so we can catch up on this bad experience. Yours sincerely, Madelijn Vervoord, General manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fabulous location on the Rhone River with easy walking distance to most restaurants, sights, and shopping. Though on a busier street, hotel was very quiet, no noise and we felt very safe. Check-in was efficient, informative, and friendly. We used American Express and received a room upgrade with $85 hotel credit. Our suite was two levels facing the river with great views. The top level had a couch, desk, closet, fridge with drinks, Nespresso and complimentary still and sparkling water. Lower level was the bedroom and well-equipped bathroom. Wi-fi was very good and there were USB ports at bedside. Breakfast, included in our rate, was an excellent buffet with a wide selectin of hot and cold dishes, excellent pastries and great coffee. Overall service throughout the hotel was professional, helpful and friendly. Would absolutely stay here when we return to Lyon.
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Madelijn Vervoord, Directeur général at InterContinental Lyon - Hotel Dieu, an IHG hotel
Responded 18 Apr 2023
Dear Guest, Thank you very much for taking the time to leave this excellent review following your stay in our hotel. We are truly happy to learn you enjoyed the location of our property on the banks of the Rhône river. We are glad to read you appreciated the calm of your room and our services, as well as the quality of the breakfast buffet. We are looking forward to welcoming you back soon in the heart of beautiful Lyon. Yours sincerely, Madelijn Vervoord, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We only stayed one night, but it will in no way be the last stay, and next time we will stay longer for sure.
We were driving back from Southern France and as we had an appointment at a Chateau to buy wine for a party next day, we decided to have a night in Lyon which is one of our favorite cities in the world.
At our last stay we stayed for a week at the Boscolo, but found it underwhelming, especially the breakfast was really bad, like serving cold pancakes directly from a box, – not like lukewarm – like frozen cold, so we were looking for something more luxurious.
I have had my eyes on the hotel, but the lack of pool had made us choose other hotels in the past, but the beauty and the excellent and professional service made up for that 10-fold.
We had booked a deluxe room but due to availability we were gracefully upgraded to a duplex suite. And what a room. We were blown away – especially by the 6 meters high window looking out at the river.
The bathroom was huge with double sinks, and there was a large tub, we unfortunately did not have the chance to use.
The breakfast was excellent, with the sweetest and professional chef to serve you. and it was magnificent to sit in the Café Dome and have cocktails while looking up at the Dome.
The only downside at the hotel was the food at the Café Dome, where processed chicken that tasted really bad was used in both their Cesar-salad and sandwich, but beside that everything was perfect.
When we left, the valet had left cold water bottles in our car, which was a nice touch
We were driving back from Southern France and as we had an appointment at a Chateau to buy wine for a party next day, we decided to have a night in Lyon which is one of our favorite cities in the world.
At our last stay we stayed for a week at the Boscolo, but found it underwhelming, especially the breakfast was really bad, like serving cold pancakes directly from a box, – not like lukewarm – like frozen cold, so we were looking for something more luxurious.
I have had my eyes on the hotel, but the lack of pool had made us choose other hotels in the past, but the beauty and the excellent and professional service made up for that 10-fold.
We had booked a deluxe room but due to availability we were gracefully upgraded to a duplex suite. And what a room. We were blown away – especially by the 6 meters high window looking out at the river.
The bathroom was huge with double sinks, and there was a large tub, we unfortunately did not have the chance to use.
The breakfast was excellent, with the sweetest and professional chef to serve you. and it was magnificent to sit in the Café Dome and have cocktails while looking up at the Dome.
The only downside at the hotel was the food at the Café Dome, where processed chicken that tasted really bad was used in both their Cesar-salad and sandwich, but beside that everything was perfect.
When we left, the valet had left cold water bottles in our car, which was a nice touch
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Date of stay: July 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Madelijn Vervoord, Directeur général at InterContinental Lyon - Hotel Dieu, an IHG hotel
Responded 11 Aug 2021
Dear Guest, Thank you very much for choosing InterContinental Lyon – Hotel Dieu and for taking the time to share your experience with the TripAdvisor community. I am delighted to know that you appreciated your time with us thanks to the upgrade in the Duplex Suite, the comfort of your room, the quality of your breakfast as well as the professionalism and kindness of our team. We are doing our best to make you live the best InterContinental Life and there are no better rewards than knowing your entire satisfaction. Thank you very much for your kind words regarding your experience. We are looking forward to welcoming you back for your next visit in beautiful Lyon Yours sincerely, Madelijn Vervoord, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a new hotel in converted space in central Lyon. For Amex users it has FHR benefits. It’s new and there were a few minor issues with service (laundry brought back wet, waited a long time to be able to have a drink in hotel bar). The concierge Marion was very helpful and came up with some great restaurant choices. The location is walkable to the nice shopping area and the main sightseeing activities. We stayed in a spacious 2 level suite (230). The rooms was clean and felt like it qualified as 5 star but didn’t stand out as particularly luxurious. Breakfast buffet was ok. My main takeaway was that it was hard to get coffee. This is almost a 5 out of 5 for me in the category of entry-level 5 star. I think we’d likely stay again if back in Lyon.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iclyonhoteldieu, Directeur général at InterContinental Lyon - Hotel Dieu, an IHG hotel
Responded 6 Jan 2020
Dear guest, Thank you very much for taking the time to share your experience with the TripAdvisor community. I am glad to know that you appreciated your stay with us thanks to the ideal location of our hotel, the comfort of your room, the quality of the breakfast, as well as the service provided by Marion. However, I am sorry to read about the inconvenience encountered, please accept my personal apologies. Be assured that each point of the feedback you took the time to share on our page has been carefully reviewed and that the adapted corrective measures will be taken in order to avoid any recurrence. Please note that our interior designer Jean-Philippe Nuel based the hotel decoration on the concept of “humble luxury” in order to highlight the historic architecture of the building and its history. I hope we will have the pleasure to welcome you back soon. Yours sincerely, Madelijn Vervoord General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was there in August. Access to a gym in the complex now. Small but functional for weight and cardio training.
Le spa est-il ouvert?
Chère Madame,
Merci de votre message.
Notre établissement possède bien un parking privatif qui est réservé au client séjournant à l’hôtel et au tarif de 35 € par jour. Vous avez la possibilité de réserver votre place de parking lors de votre réservation de séjour. Vous pouvez contacter notre service Réservation au +33 (0)4 26 99 23 31.
Vous avez également la possibilité de stationner votre véhicule dans les parkings à proximité de l’hôtel : parking République, parking Grôlée, parking Bellecour, parking Antonin Poncet, parking Fosse aux ours.
Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement.
Sincères salutations,
Madelijn Vervoord - Directrice générale
"River view rooms on the check in desk side have a clear view of the river; other side (concierge side) - view obstructed by trees."Read full review
"Lyon is easily accessible from Paris, a very charming city famous, among other things, for its restaurants and the cost of living is lower."Read full review
Zahid & Malti Khan wrote a tip Aug 2024
London, United Kingdom892 contributions1,707 helpful vote"Book the Duplex Suite with River View for a great experience"Read full review
"Be careful to have 100% certification on the room. The Spa-Wellness is across the street and not part of the hotel- requires reservation "Read full review
…
PRICE RANGE
$505 - $826 (Based on Average Rates for a Standard Room)
LOCATION
FranceAuvergne-Rhône-AlpesRhoneLyon
NUMBER OF ROOMS
144
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingINTERCONTINENTAL LYON - HOTEL DIEU, AN IHG HOTEL | UPDATED 2024 Reviews & Price Comparison (France) - Tripadvisor
Frequently Asked Questions about InterContinental Lyon - Hotel Dieu, an IHG hotel
Which popular attractions are close to InterContinental Lyon - Hotel Dieu, an IHG hotel?
Nearby attractions include La Place des Jacobins (0.4 km), L'improvidence (0.4 km), and Place Bellecour (0.4 km).
What are some of the property amenities at InterContinental Lyon - Hotel Dieu, an IHG hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Lyon - Hotel Dieu, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Lyon - Hotel Dieu, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Lyon - Hotel Dieu, an IHG hotel?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to InterContinental Lyon - Hotel Dieu, an IHG hotel?
Conveniently located restaurants include L'Institut Restaurant, Souk Souk, and Monsieur P.
Are there opportunities to exercise at InterContinental Lyon - Hotel Dieu, an IHG hotel?
Yes, guests have access to a fitness centre and a sauna during their stay.
Is InterContinental Lyon - Hotel Dieu, an IHG hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Lyon.
Are any cleaning services offered at InterContinental Lyon - Hotel Dieu, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Lyon - Hotel Dieu, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does InterContinental Lyon - Hotel Dieu, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.