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Holiday Inn Express Marseille-Saint Charles

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Traveller (358)
Room & Suite (153)
Dining (7)
Overview
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15 boulevard Maurice Bourdet, 13001 Marseille France See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Bar/Lounge
3 Star accommodation
Additional information
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(455)
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Kotkova_Liza
123
Reviewed 5 days ago
Hotel has very good location: city centre is near, railway station - just across the road. You can easily reach it from the airport by bus that goes to the railway station and it will cost you just 8,3 EURO per person instead of 50 EURO that you will pay for taxi. We are very thankful for hotel staff for this "life hack" and for their kind assistance in all our requests.Hotel team is very friendly, professional and client oriented! Room is not big, however it has everything you may need especially for the short stay. Breakfast is small, but food quality is excellent, everything is very fresh! Near hotel you may find some cafes and Carrefour shop, so infrastructure is good enough! I would say that it's the best option for the short stay and it's really value for money and if I plan any future trip for Marseille I will definitely choose this hotel.
Thank Kotkova_Liza
SueInClearwater
Clearwater, Florida
28393
Reviewed 6 days agovia mobile
Staying at the Holiday Inn Express was a great idea. I could actually see the train station from my 7th floor room.
My room was spacious, had good internet and a very nice bathroom.
Breakfast was included and it offered many selections.
I can highly recommend a stay at the Holiday Inn Marseille.
Thank SueInClearwater
Bentman60
New York City, New York
3728
Reviewed 1 week ago
The first room they provided did not have working heat, but they told us it would be fixed while we were out of the room. Came back in the afternoon and still no heat, so they changed our room. When we left the room in the morning we informed the front desk that we would like the room cleaned before we returned in the afternoon. We got back at dinner time and the room had not been cleaned at all--it was just as we left it. Upon complaining I was told that there was nothing they could do about it because housekeeping had left for the day, but that they would award some extra points for the hassle. They never did. then, the icing on the cake, the next morning there was no hot water for the shower. We complained at checkout and pointed out that they advertised a satisfaction guarantee, but were told that as mere receptionists they could not do anything to assist us, beyond telling a manager to contact us. Surprise of surprises, no one ever contacted us or made any sort of adjustment to the bill. I would never stay at this HIE again, and I suggest all others avoid it as well. I should also point out after calling corporate HIE in the U.S., I was awarded some compensatory HIE points, so my confidence in the brand remains intact, just not with their hotel in Marseilles.
Thank Bentman60
Response from AntsoS, General Manager at Holiday Inn Express Marseille-Saint Charles
Responded 1 week ago
Dear Bentman60, We would like to thank you for taking the time to share your comments and help us to improve our services. We’re really sorry that you encountered these maintenance and cleaness issues that have been shared with our maintenance agent and housekeeping so that can never happen again. As a Holiday Inn Express hotel, we hope that you'll accept our sincere excuses and hope to have the opportunity to welcome you back in the future and endeavour ourselves to meet your expectations. Best regards, Orchidée Nguyen Sales Executive
GarryFlesher
Doncaster, United Kingdom
32
Reviewed 2 weeks ago
Stayed here for two nights and it was perfect, only thing missing was some cooked options for breakfast. The room was large, clean and comfortable. Right opposite the station so the location is ideal.
Thank GarryFlesher
Response from AntsoS, General Manager at Holiday Inn Express Marseille-Saint Charles
Responded 2 weeks ago
Dear Garry Flesher, Thank you for your positive feedback on our property. We’re really glad you enjoyed your stay with us and hope to welcome you in the future if you come back to France and Marseille. Best regards, Orchidée Nguyen Sales Executive
Tamara_Watts16
Newcastle upon Tyne, United Kingdom
213142
Reviewed 2 weeks agovia mobile
This was a great hotel. Ideally located just across the road from the train station. Very easy to find.

The staff were very helpful and spoke excellent English.

The breakfast was plentiful and fresh and we couldn’t of really asked for more. Although it was very busy on weekends and finding a seat was a little tricky.

The rooms were modern and well equipped. We were worried about noise but our room was out the back and faced the sea which was lovely.

The only provide very basic toiletries hand soap and shower gel. Other holiday inns provide a full range.

The room had air con and although not warm outside it was a nice touch as the room got stuffy.

Although we wouldn’t return to Marseille I would definitely recommend the hotel for anyone that needs to visit.
Thank Tamara_Watts16
Response from AntsoS, General Manager at Holiday Inn Express Marseille-Saint Charles
Responded 2 weeks ago
Dear Tamara Watts 16, Thank you so much for taking the time to share your thoughts about your stay. We are very happy to read that you were satisfied and wish you a very nice day. Kind regards, Orchidée Nguyen Sales Executive
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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Room Service
Restaurant
Spa
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
120
Price range
US$69 - US$119 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express Marseille-Saint Charles Hotel Marseille
Location
France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
120
Price range
US$69 - US$119 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express Marseille-Saint Charles Hotel Marseille
Location
France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille
Photos
Traveller (358)
Room & Suite (153)
Dining (7)
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Questions & Answers
Ask a question
HildaR362
11 July 2018|
AnswerShow all 5 answers
Response from wallacejain | Reviewed this property |
it is 13 Euro, yes for timings
1
Vote
kiminCA
3 March 2018|
AnswerShow all 5 answers
Response from william b | Reviewed this property |
I do not know. It would be unusual for a hotel to accept luggage from a non resident. Better to try the rail station. But some security issues now.
0
Votes
jkay510
6 August 2016|
AnswerShow all 3 answers
Response from wenzl | Reviewed this property |
No i believe not
0
Votes
Google Translation
Room Tips
"Room with a "panoramic" view on the sea and Basilica Notre-Dame-de-la-Garde, a bit more expensive..."
Joly78000
4 weeks ago
Read review
"602 was across from train station but no problem with noise. Light blocking shades."
Q6218XNwilliamm
20 Sep 2018
Read review
"ask for top floor"
V181IJlindas
7 Sep 2018
Read review
"Rear rooms offer view of the city, one can see Cathedral de la Notre Dame de la Garde. Front view gives on..."
476vineshs
1 Jul 2018
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