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I was looking for a central location for my wife, my young son and I to stay in Rouen. I came across Hotel Des Arcades and picked it as it was such great value for money for the location. After booking I read some of...More
We arrived and were told our room wasn't ready. We waited 20 minutes and were sent to our room. The door to the balcony (connected to other rooms) was wide open. We closed immediately. The room wasn't great but we didn't have any other options...More
The only good thing of the hotel is its location - it's at the city centre, near Printemps and other high-street shops.
The receptionist didn't speak English, and she didn't know how many nights I booked when I checked in. The reception is closed in...More
For the price I paid for this hotel it would have been perfect, if it werent for the toilet conditions. I got the economic room on the flat roof (4 floor and no elevator). At first I loved my room because it was simple, but...More
Twin room requested. This meant a double bed with a put-you up that collapsed. The place was scruffy and unpleasant. We moved out at once losing our money, but it was worth it as staying there it would spoiled our holiday.