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Notre hotel dispose de 39 chambres réparti sur 4 étages (via des escaliers uniquement) sur deux bâtiments. Nous avons rénové toutes nos chambres en début 2017 afin de offrir un meilleur service. Nous vous rappelons également que l'intégralité de l'hotel est non fumeur. Pour bénéficiez des meilleur prix contacter nous. L'équipe du comfort hotel Rouen alba
We arrived and were unsure if we could park on the road. The member of staff was very helpful but it really went downhill from there. Free parking on the road.
The reception isn't inspiring so we asked to see our rooms. We had booked...More
Response from Estelle H, Propriétaire at Comfort Hotel Rouen AlbaResponded 16 August 2018
Thanks for your review.
We remember you went you arrived at the reception,we asked you your name and you didn't give the name on the booking, so you had the rooms with your name. So few moment later you came back to ordered 2...More
Bad wifi signal and cannot believe that they charge my 2 years old boy as an adult, both for the room and the breakfast. Do not recommend this hotel. Good bed and clean room although. Very central. But no lift on the building so is...More
1 Thank milenac264
Response from Estelle H, Front Office Manager at Comfort Hotel Rouen AlbaResponded 19 October 2017
Dear, if you had choose a forfait (including breakfast) via a website, we aren't responsible for the applied prices concerning the children. Our establishment doesn't have lift (which is mentioned on the websites) but we have suggest you to put your pushchair in the luggage...More
Comfort Hotel Alba has a great position in Rouen but the rooms are small and there is no lift. Good value and friendly service, OK for an overnight stay but not suitable for a longer visit.
Hotel has rooms over four floors so be aware...More
Thank Peter Y
Response from Estelle H, Front Office Manager at Comfort Hotel Rouen AlbaResponded 15 October 2017
Dear, our sincere thanks for your feedback and with hope to see again in our establishment for your next stay in Rouen. Best regards.
This Hotel is in a great, centrally located spot in the Historic section of town, ..... the room is small, clean and adequate. There is no elevator and we had to climb 6 flights of stairs to get to our 3 floor room. The bed...More
1 Thank TomasoVernon_B_C_
Response from Estelle H, Propriétaire at Comfort Hotel Rouen AlbaResponded 17 September 2017
Thanks for your comment.
We hope to see you again for your next stay in Rouen.
Very clean and modern and comfy for 2 star lots of breakfast choices too but the best part was that it was so close to the cathedral and many other historical locations would recommend Rouen is awesome too
1 Thank belbut2002
Response from Estelle H, Front Office Manager at Comfort Hotel Rouen AlbaResponded 1 September 2017
Hello, our sincères thanks for your feedback and with hope to see again in our establishment. Best regards, the Front Office