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Hotel de Bourgtheroulde, Autograph Collection

Traveller (859)
Room & Suite (222)
Pool & Beach (45)
Overview
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15 Place de la Pucelle D Orleans, 76000, Rouen France See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star accommodation
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Rooms
3 Feb4 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,457)
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498 results
Traveller rating
320
121
37
12
8
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LanguageEnglish
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320
121
37
12
8
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All reviews valet parking glass floor swimming pool beautiful hotel traditional room martin luther king historic building steam room valet service spa area five star hotel modern inside joan of arc prestige room old town breakfast buffet is hotel entrance
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1 - 5 of 498 reviews
Reviewed yesterday via mobile

Andrés led a wonderful nature hike around JW Marriott, Guanacaste on Sunday morning 1/20/19. He was very knowledgeable about the plants and trees we encountered on our hour long walk. He was very engaging and made learning very enjoyable. It was a perfect way to...More

Date of stay: January 2019
Thank janet94110
Reviewed 1 week ago

The building is an historic building totally rebuilt so the outside looks like mix of medieval and renaissance time but the interior is modern. The facilities were excellent with a very upscale and tasteful decoration. The front desk was great in receiving us and with...More

Date of stay: December 2018
Thank Henri_R_F
Reviewed 1 week ago via mobile

Went to have a drink at the lobby, it took the waiter 30 min to bring us menus (we had to ask...) and then another 40 to bring us drinks. Basically, over an hour of waiting for a glass of wine ... very disappointing I...More

Date of stay: January 2019
Thank traveiltime15
Response from Marion T, Guest Relations Manager at Hotel de Bourgtheroulde, Autograph CollectionResponded 1 week ago

Dear Traveiltime15, Thank you for choosing to stay at the Hotel de Bourgtheroulde, Autograph Collection and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable...More

Reviewed 5 weeks ago via mobile

An extraordinary hotel in downtown Rouen. Very nice old abbey, perfect base to explore the city of Rouen. The rooms are nice and comfortable, excellent dishes and a very friendly staff. The facilities are great: large indoor swimming pool and spa. The rooms are comfortable,...More

Date of stay: December 2018
Thank ajmdegrootd
Reviewed 17 December 2018 via mobile

I stayed at the hotel for two nights for a family trip and was completely underwhelmed, no way this is a 5* hotel. I booked a twin room and was given a double, which took some time to fix. The bar is very nice but...More

Date of stay: December 2018
Thank clairea618
Response from Marion T, Director of Sales at Hotel de Bourgtheroulde, Autograph CollectionResponded 17 December 2018

Dear Madam, Thank you for taking the time to share your valuable feedback. My name is Marion Tanquerel and I am the Sales & Quality Manager at the Hotel de Bourgtheroulde, Autograph Collection. It has come to my attention that you had an issue during...More

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About
Description
Welcome to the Hotel de Bourgtheroulde- Autograph Collection, a unique blend of history and modern comfort dedicated to a haven of hospitality in the very heart of Rouen's old town center, beating in More harmony with the artistic and cultural heritage of its 1000 years architecture. Located 5 mn away from the railway station, 1 hour away from Paris, the hotel is at the crossroads of the major gateways kinking northern and southern Europe. It is an ideal base for visiting Normandy, World War II major sites and the trail of the Impressionnists. Either for business, leisure or both, the Team will provide you a warm and efficient service for work, meet or feast. This Marriott Hotel offers 78 rooms for every preference and budget, 700 sqm of SPA with an 18x9 swimming pool, steam bath, sauna, fitness center, 5 therapy rooms, one Brasserie and an amazing Art Deco Atrium Bar. We already look forward to your next visit. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
78
Price range
US$139 - US$333 (Based on Average Rates for a Standard Room)
Location
France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
78
Price range
US$139 - US$333 (Based on Average Rates for a Standard Room)
Location
France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Photos
Traveller (859)
Room & Suite (222)
Pool & Beach (45)
Dining (33)
Family and Play Areas (1)
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Questions & Answers
Ask a question
JG_lovestotravel
31 July 2017|
Answer
Response from Reservations H | Property representative |
Dear Madam, We thank you sincerely for the interest that you show toward our hotel. We inform you with pleasure that we have a family room equipped with a king size bed for two adults, one sofa bed for your five year old... More
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clherrick
15 July 2017|
AnswerShow all 4 answers
Response from Reservations H | Property representative |
Dear Sir, Thank you for the interest you show towards our hotel. Most shops and restaurants are closed on Sundays but we can suggest you some restaurants open. As Gold member, you can choose between free breakfasts (for... More
1
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Google Translation
Room Tips
"Stay away from courtyard facing hotels as they get very noisy with smokers"
fabdi2
15 Dec 2018
Read review
"The suites are beautiful, quiet, and spacious."
beckyfulcher
5 Nov 2018
Read review
"Check room location for extraneous noise"
WillF82
5 Oct 2018
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"Upgrade to large room; some rooms are in old manor house"
charlese595
20 Aug 2018
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