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Hotel Reine Mathilde

Traveller (345)
Room & Suite (199)
Dining (31)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Room features
Accessible rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Great View
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
59Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
1,722Reviews
434Photos
28Q+A
100Room tips
Traveller rating
  • 1,050
  • 556
  • 89
  • 17
  • 10
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Popular mentions
Had some trouble on the train to Bayeux from Paris when we missed our stop (not all cars open at the station) and wound in Lison at night on a Sunday in winter. Needless to say there were no Uber or cabs available. In a mild panic I phoned the hotel and they were kind and
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hotel has rooms away from the main building and in cold weather you need to dress for the cold walk to the main building. breakfast and rooms are acceptable. our bathroom did not have any heat so we had to leave to door open always. you are given a real tiny bar of soap. i do
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Response from Hotel H, Responsable réception at Hotel Reine Mathilde
Responded 2 weeks ago
Dear Taras r , Thank you for sharing your experience in our hotel on Tripadvisor. First of all, you booked a prestige room, which is situated in the annex (50 meters away from the main building). It is written in our website that the rooms are not in the same building. You said your bathroom did not have heating, it is true, but we have many rooms in the hotel, you should have said it at the reception desk. We provide in our rooms amenities product which is enough for 1 night spent in our hotel, if you need more, we can of course offer you more for free. We are sorry for what happened for the breakfast, it is not in our nature to refuse guest at this time. It is true that our breakfast ends at 10 o’clock, but we accept until 10 minutes late, if not, we always propose you the small breakfast at 7€ per person (with hot drinks, bread with butter and jam, pastries, juice, etc) . Regarding your words “poor customer service”, I confess to not understand it, if you look at the other customers’ feedback, we are a welcoming staff, and we are always pleased to help you. We hope to see you again to let you see how much we improve ourselves since the satisfaction of our clients is one of our priorities. Regards, Margaux.
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The Reine Mathilde is an annual event for my wife and for me when we make our pilgrimage to the American Cemetary overlooking Omaha Beach. The hotel is in the heart of the town and in sight of one of the most beautiful cathedrals in all of France. The staff are pleasant and
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Response from Hotel H, Responsable réception at Hotel Reine Mathilde
Responded 3 weeks ago
Dear Motorist13, All the staff thank you for your wonderful comment you have made on tripadvisor about our establishment. Your satisfaction is the most beautiful awards. We are glad to know you enjoyed our hotel and its location. Hoping to have the pleasure to receive you again in our hotel and our restaurant. Best regards, Margaux
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Lovely hotel, modern, updated rooms, excellent restaurant. Visited off season and very pleased. Having the restaurant was a major plus in this small town. Very close to the Cathedral. Highly recommend this property.
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Response from Hotel H, Receptionniste at Hotel Reine Mathilde
Responded 6 Jan 2019
Dear Ccalberti, All the staff thanks you for your lovely comment. It was a pleasure to welcome you in our establishment. We are delighted that you enjoyed our hotel, the room, the location, close to the cathedral, the museums, and the dishes of our restaurant. Hoping to have the pleasure to receive you again. Kind regards, Margaux
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Great place to stay overall. We were here in the off season, but it was a great price. Only complaint was the water wasn't consistently warm. Easy access to all of Bayeux from here, and great central location for all of the Normandy beach sites.
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Review collected in partnership with this hotel
Response from Hotel H, Réceptionniste at Hotel Reine Mathilde
Responded 6 Jan 2019
Dear Scenic48349664733, The whole staff thank you for your message about our establishment. It's a real pleasure to read your words. The hotel is effectively located in the center of Bayeux, near the cathedral, Tapestry and really close to the D-Day beaches. Regarding the water in your room, we will do the necessary for arrange this problem. We will be very happy to welcome you in the future. Many regards, Margaux
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Professional photo exclusively commissioned by TripAdvisorHotel Reine Mathilde
The Standard Room at the Hotel Reine Mathilde
Professional photo exclusively commissioned by TripAdvisorHotel Reine Mathilde
The Ingrid Room at the Hotel Reine Mathilde
Professional photo exclusively commissioned by TripAdvisorHotel Reine Mathilde
The Standard Room at the Hotel Reine Mathilde
Professional photo exclusively commissioned by TripAdvisorHotel Reine Mathilde
The Standard Room at the Hotel Reine Mathilde
Professional photo exclusively commissioned by TripAdvisorHotel Reine Mathilde
The Ingrid Room at the Hotel Reine Mathilde
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12345640
yes, they would do that for you. They are very helpful and accommodating.
1 vote
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I don't know if they have rooms on the ground (lobby level) floor. My room required walking up stairs.
0 votes
Yes hair dryer in room
1 vote
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No parking in the premises but there is a park opposite outside the town hall. Not sure how long you can park there or how much. There are other car parks in the city and it is compact so not far to walk really.
0 votes
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123456
"stay in the main building"
"a room overlooking the cathedral promises a beautiful view after dark when it is lit up"
"Choose another hotel - do not stay here"
"In the building at the back of the Post Office."
"They have a variety of rooms at varying prices."
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12345620
PRICE RANGE
US$62 - US$168 (Based on Average Rates for a Standard Room)
LOCATION
FranceNormandyBasse-NormandieCalvadosBayeux
NUMBER OF ROOMS
23
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