We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
From the beginning of our stay until the end, the 2 girls at the front desk were delivering absolutely awful service...
Not even a hello when coming in or standing in front of them (even when they looked up to talk about another guests). Absolutely...More
1 Thank VRMaude
Response from Ibis Lille G, Gérant at Ibis Hotel Lille Center Grand PalaceResponded 5 April 2018
I am absolutely sorry for that !
I am very surprised at the same time because we have a lot of comments on the contrary that compliment the team ...
I will talk with the girls to understand what happened, in any case I...More
Nice hotel with rooms which are well equipped especially with a very comfortable bed. Rooms are small but modern furnished. Short walking distance to the Zénith and the center of Lille. The breakfast buffet is very good and the personnel is friendly and helpful. Only...More
1 Thank HengDoheem
Response from Ibis Lille G, Manager at Ibis Hotel Lille Center Grand PalaceResponded 9 February 2018
Thank you for taking the time of a few lines following your stay with us, and thank you for your compliments !
Regarding the parking, we do not take any reservation on our parking too small ... but we have a partnership with...More
this Ibis hotel is near the grand palais of lille
about 5 min of walk to the train station and the city centre
the hotel was ok,the room could be better cleaned
the breakfast was ok, notso many choice
only one coffee machine wha makes...More
1 Thank Daniel19721972
Response from Ibis Lille G, Manager at Ibis Hotel Lille Center Grand PalaceResponded 1 March 2018
I thank you for having taken the time of a few lines of comments following your stay with us at ibis Lille Center Grand Palais.
Thank you for your compliments.
I apologize for this somewhat chaotic breakfast: it happens rarely, but sometimes when...More
I stayed here last night as part of a road trip to see Christmas Markets.
The hotel is easy to find, but the car park is impossible. My husband ran in and got directions, and once we had them - right right right black garage...More
Thank Emma S
Response from Ibis Lille G, Gérant at Ibis Hotel Lille Center Grand PalaceResponded 6 December 2017
We thank you for your comments following your stay at the ibis Lille Center Grand Palais.
It is with great pleasure that we receive your compliments. I share them with the team.
Your satisfaction is our reward!
Looking forward to welcoming you...More
The hotel is very central, perfect for a weekend. It is very close to the main train station and main amenities such as cafes, restaurants, bar etc. The room was ok but very basic. Limited space, no fridge and no toiletries. Wif fi excellent.
1 Thank confettor
Response from Ibis Lille G, Gérant at Ibis Hotel Lille Center Grand PalaceResponded 14 November 2017
Good morning !
Thank you for taking the time to make these comments ...
Your compliments touch us!
Toiletries and fridge are in 4 stars hotels in France, not in 3...
We will welcome you again with pleasure to Lille!
Yves Poletti Director