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:) good welcome, helpful staff, good-sized room, near city centre and Lille Europe train station, delicious food in brasserie
:( I told them I'd left a mobile charger by mistake in the room. First they denied having it, then when I offered to pay the...More
We are staying here for four nights so I booked a superior room - pretty small and a strange configuration where the toilet is in the small vestibule that leads into the bedroom and not in or adjacent the bathroom. Nice enough bathroom - shower...More
Response from Jérémie J, Front Office Manager at L'Hermitage Gantois, Autograph CollectionResponded 3 days ago
We would like to thank you very much for having chosen L’Hermitage Gantois Autograph Collection on your last stay in Lille.
By answering to our survey, you have shared your experience with us and I am extremely grateful for this.
I'm glad to...More
This is a truly beautiful building and the rooms are large and wonderfully decorated. The staff are very attentive and it is everything you might expect. The spa is nice, but nothing special to be honest. I have stayed in hotels with better spa facilities....More
Former hospice turned five star hotel. As part of a deal to keep the history of the hospice alive, tourists are allowed to visit the courtyard and old chapel free of charge. The courtyard is now a terrace where you can sit and order drinks....More
I loved so much about this place: a unique collection of historic buildings, with lovely rooms and friendly service. The hotel's more informal restaurant was really enjoyable. A very eclectic place, excellent value for money when we stayed, and highly recommended.
Agree with a couple...More