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Carlton Hotel

Traveller (52)
Room & Suite (29)
Dining (7)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Combining charm, space and comfort, the hotel is endowed with 59 rooms and suites, fully renovated and decorated in art deco style. Perfectly situated in the heart of the city, next to the two stations, the historical part of the town and the main square, it is ideally placed to appreciate the beauty of Lille to the full. A broad choice of cultural and entertaning activities awaits you there.Each of our 59 rooms is the symbol of luxury, chic and refinement. Their elegant and cosy style is an invitation to luxury and dream... All rooms and suites include private bathroom with shower or bath with "welcome products", telephone, TV, air conditioning, safe, minibar, courtesy tray with water, tea and coffee, free wifi.
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Property amenities
Free High Speed Internet (WiFi)
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Historic Hotel
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
362Restaurantswithin 0.5 km
66Attractionswithin 0.5 km
279Reviews
94Photos
0Q+A
6Room tips
Traveller rating
  • 151
  • 66
  • 35
  • 23
  • 4
Time of year
Traveller type
Language
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Popular mentions
The location is great but there is construction on the street in front of the hotel which made it impossible to get directly to the hotel. The wi-fi was terrible. We had to login every 5 mins. The walls are very thin and we could hear everything in the next room. Now the good:
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Review collected in partnership with this hotel
Response from hotelcarltonlille, Responsable commercial at Carlton Hotel
Responded 1 week ago
Dear Guest, We were very pleased to welcome you to Carlton hotel and we thank you very much for taking the time to share your feedback with us. We are fully aware of the situation with regard the construction in the street Pierre Mauroy causing traffic problems but be sure that we do our best to maintain sufficient fluidity regarding our valet service. Please be aware that someone will always be there to help you with your car. As far as the wifi is concerned, we are pleased to inform you that the problem has just been resolved as we immediately called our technicien further to several complaints. However, we are delighted to learn that you spent a pleasant stay amongst us and that the services fully met your expectations. We sincerely thank you for your compliments with regard to our somptuous breakfast buffet, we are pleased to offer every day a large buffet in which the richness and the variety of the provided products is undoubtedly a major asset. It goes without saying that it will be a privilege for us to be able to welcome you back amongst us once again in your ‘home from home’ in the very near future. Yours faithfully, Julia, Sales & Communication Manager
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Carlton Hotel was a great choice for a weekend in Lille, overpriced perhaps if paying their rack rate, but good value if you get a deal. No restaurant as such in the hotel, just a breakfast room, but the quality of the breakfast was more than acceptable for a standard
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Response from hotelcarltonlille, Responsable commercial at Carlton Hotel
Responded 2 weeks ago
Dear Guest, First of all, we sincerely thank you for choosing the Carlton Lille hotel for your stay in the splendid city of Lille. It is such a pleasure to receive your wonderful comments further to your recent experience amongst us ! We can confirm that the hotel is not equipped of a restaurant for lunch and dinner, but there are many nice restaurants in the neighbourhood in which you will always find what you are looking for. We are pleased to offer a breakfast buffet in which the richness and the variety of the provided products is undoubtedly a major asset. We are delighted to provide you a buffet filled with quality fresh produce and more particularly some fresh bread which is dropped every morning by a nearby bakery, locally-made jams, fresh eggs and bacon, sliced seasonal fruits or even cheese made by local farmers. As you underscored, we are very well located just a step away from the main square and the historical part of Lille. It is offering us significant opportunities to enjoy the city ! It goes without saying that it will be a privilege for us to be able to welcome you back amongst us once again in your ‘home from home’ in the very near future. Warm regards, Julia, Sales & Communication Manager
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Really good room, staff friendly and helpful made our stay a great time. Let us leave our suitcase after check out so we could enjoy our last day before going home. This is definitely a four star hotel. Decour and amenities very good.
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Review collected in partnership with this hotel
Response from hotelcarltonlille, Responsable commercial at Carlton Hotel
Responded 4 weeks ago
Dear Guest, It was a true pleasure to welcome you to Carlton hotel and we thank you very much for taking the time to share your feedback with us. We were delighted to read how much you enjoy your stay with us. Our team is devoted to offer the best quality service, as your 100% satisfaction is always our highest concern. It goes without saying that it will be a privilege for us to be able to welcome you back amongst us once again in your ‘home from home’ in the very near future. Warm regards, Julia, Sales & Communication Manager
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My sister and I had a wonderful weekend in Lille. Our room had a superb view on the square. The breakfast was OK. The people of the hotel ware very helpfull and were so kind to book a good restaurant for us.
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Review collected in partnership with this hotel
Response from hotelcarltonlille, Responsable commercial at Carlton Hotel
Responded 12 Feb 2019
Dear Guest, We were very pleased to welcome you and your sister to our hotel and we thank you very much for taking the time to share your feedback with us. We are delighted to see that you highly appreciated your stay in the splendid city of Lille ! Our team is devoted to permanently maintaining our clients' trust by offering the best quality service overall, as your 100% satisfaction is always our highest concern. We hope to welcome you back again soon for another fabulous stay ! Warm regards, Julia, Sales & Communication Manager
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Nice welcome, very comfortable quiet room with good matrasses/beds, good and friendly service, nespresso machine and big tv screen. Nice view (we were on the 4th floor) at the opera. We did not take breakfast at the hotel (20 euro per person is quite expensive for a breakfast)
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Review collected in partnership with this hotel
Response from hotelcarltonlille, Responsable commercial at Carlton Hotel
Responded 31 Jan 2019
Dear Guest, First of all, we sincerely thank you for choosing the Carlton Lille hotel for your stay in Lille. It is such a pleasure to receive your positive comments further to your recent experience, we genuinely value and appreciate it ! We are truly overjoyed to learn that you spent a great stay amongst us and that the services fully met your expectations. Your remarks represent our greatest reward and incite us to give you the best possible service at all times. We regret to learn that you did not try our somptuous breakfast buffet. The rate of €20 per person and per night is justified by the fact that we offer a generous all-you-can-eat breakfast buffet, served daily in our breakfast room on the mezzanine and which overlooks the famous Place de l'Opéra. At Carlton hotel, we rely on our products, freshness and presentation in order to meet the tastes of each one of our guests. We are pleased to observe that in our statistics, the feedback is very positive. We sincerely hope that you will have the opportunity to try it during your next stay amongst us ! Do not hesitate to contact us directly in order to get the best rates, we would be pleased to offer a rate with breakfast buffet included. It goes without saying that we hope that we will have the pleasure of welcoming you again in the near future. Warm regards, Julia, Sales & Communication Manager
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Album Categories
All photosTravellerRoom & SuiteDining
Photo provided by managementCarlton Hotel
Suite Junior
Photo provided by managementCarlton Hotel
Suite Junior - Salon
Photo provided by managementCarlton Hotel
Photo provided by managementCarlton Hotel
Suite Junior - salon
Photo provided by managementCarlton Hotel
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123456
"Request a room looking over the main square"
"Ask for a room with a good view"
"Room 408 was great, but I guess any room with a forward facing view would be equally fine."
"Ask for one looking over the opera house"
"Overlooking the square for a lovely view"
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PRICE RANGE
US$131 - US$285 (Based on Average Rates for a Standard Room)
LOCATION
FranceHauts-de-FranceNordLille
NUMBER OF ROOMS
59
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