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Mercure Lille Centre Grand Place

2 boulevard Carnot, 59800, Lille France
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
A charming hundred-year old hotel in the heart of Lille. Near railway stations, the Opera, the Grand Square, the Beaux-Arts museum and the Convention/Exhibition Centre. Bar and meeting facilities.
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Property amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Bar/Lounge
Free High Speed Internet (WiFi)
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Public Wifi
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Minibar
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
911Restaurantswithin 0.5 km
147Attractionswithin 0.5 km
Reviews (1,247)
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460 results
Traveller rating
97
246
91
18
8
Traveller type
Time of year
LanguageEnglish
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97
246
91
18
8
Show reviews that mention
All reviews opera house great location clock tower old town privilege room the main square junior suite central location paper cups small lift nespresso machine standard room minute walk tourist office bathroom door quiet street lille centre
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1 - 5 of 460 reviews
Reviewed 2 days ago via mobile

Me and 2 of my sister's took our mum away for a Christmas market/Shopping trip. We went Friday morning to Sunday afternoon. The hotel is a short walk away but due to heavy rain we got a cab which cost 9 euros which was great....More

Date of stay: December 2018
Thank BoardingPass780044
Response from Delphine B, Directeur général at Mercure Lille Centre Grand PlaceResponded yesterday

Dear Guest, We are delighted that you enjoyed this family holiday ! We're waiting for you next year, and why not before! Delphine Baudry - General Manager Mercure Lille Centre Grand Place

Reviewed 1 week ago via mobile

The hotel is in a good location a few blocks from the main square. Reasonably priced. Wasn’t that impressed with the room though, mainly the bathroom. Ours had a lot of water damage on the walls and the shower leaked from somewhere at the bottom...More

Date of stay: December 2018
Thank bandito912
Response from Delphine B, Directeur général at Mercure Lille Centre Grand PlaceResponded 1 week ago

Dear Guest, Thank you for your comment. We are sorry that the size of the room and the bathroom were not at your convenience. We hope to see you again soon ! Delphine Baudry - General Manager - Mercure Lille Centre Grand Place

Reviewed 2 weeks ago

My friend had her card charged over 400 euro's after returning to the UK and the hotel did NOTHING to sort this out. In fact the director of the hotel blamed my friends bank!! Turns out the idiots on the reception couldn't process the payments...More

Date of stay: November 2018
1  Thank Curdridgemum
Response from Delphine B, Directeur général at Mercure Lille Centre Grand PlaceResponded 2 weeks ago

Dear Guest, As your friend has probably told you, we are pleased to confirm that we were finally able to resolve the situation :) Sincerely, Delphine Baudry - General Manager - Mercure Lille Centre Grand Place

Reviewed 2 weeks ago

Paid in cash at departure, have receipt to prove it and yet £400 taken from my account using the information taken at check in! Hotel admits it is an error yet over a week later, numerous telephone calls and emails and still no refund. Latest...More

Date of stay: November 2018
1  Thank AnneMS
Response from Delphine B, Directeur général at Mercure Lille Centre Grand PlaceResponded 2 weeks ago

Dear Guest, As explained several times, during our email exchanges, we guarantee that, if we had the power to unblock the situation, we would do ourselves a duty and a pleasure to do it immediatly ... We renew our excuses for this inconvenience and assure...More

Reviewed 10 October 2018

We stayed in this hotel in the last week of August. We did not have much expectation as it is under a hotel chain. After the first two days, we started to feel the nice little details which made a difference. 1.The bed was probably...More

Date of stay: August 2018
Thank scarlet529
Response from Delphine B, Directeur général at Mercure Lille Centre Grand PlaceResponded 13 October 2018

Dear scarlet529, What compliments ! I can't say, except for a huge thank you ! The team is very sensitive to your well being and this feedback is a real reward, so for them, THANK YOU !!! See you very soon Delphine Baudry - General...More

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Questions & Answers
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Slann44
30 May 2018|
AnswerShow all 3 answers
Response from Delphine B | Property representative |
Dear Slann44, Yes, they are ! See you :-) Delphine Baudry - General Manager
0
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Widford31
3 September 2017|
AnswerShow all 3 answers
Response from FrancescaYorkshire | Reviewed this property |
Yes. I think it was around eight or nine Euros.
1
Vote
margarethull47
13 February 2017|
Answer
Response from Delphine B | Property representative |
Hello, Our rooms for disabled people are located on floors 2, 3, 4 and 5. For information, we only have a small elevator in which some armchairs do not pass  The width of the doors is not In fact that of 70 cm ... We hope... More
0
Votes
Google Translation
Room Tips
"Top floor - great views and quiet rooms"
LisaSK10
22 Aug 2018
Read review
"We were located on the ground floor but as the hotel overlooks a motorway I do not think a higher floor..."
jamesWW
14 Aug 2018
Read review
"Upgrade for a little more space"
Shanghyper
12 Jun 2018
Read review
"Opera House view was beautiful"
NilocNod
3 Mar 2018
Read review
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PRICE RANGE
US$90 - US$207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure lille centre opera hotel lilleaccor lille centre opera
LOCATION
FranceHauts-de-FranceNordLille
NUMBER OF ROOMS
101
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