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4.5
#446 of 1,845 hotels in Paris
Location
Cleanliness
Service
Value
ZE HOTEL PARIS : Your Boutique hotel Made in paris The nearest parisian trendy hotel to St Pancras International 26 friendly rooms cosy, design & trendy
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Hidden Gem
Languages Spoken
English, French
Location
10, Rue de la Tour d’Auvergne, 75009 Paris France
Name/address in local language
ZE Hôtel
497 reviews
Getting there
Great for walkers
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From my first morning in Paris. this adorable little hotel exceeded my expectations. Though my arrival was several hours before check in, Rose at the front desk was able to expedite my room prep and kindly offered croissants and coffee during a brief wait. Throughout my week long and first- ever trip to Paris, I looked forward to returning to my quiet room at ZE. Yes the rooms are a bit small but this is on par for Parisian hotels. The location is excellent, close to several subway stations, and shops and restaurants abound in the lovely neighborhood of Montmartre. It’s also just footsteps away from the Basilica of Montmartre and Moulin Rouge.⭐️⭐️⭐️⭐️⭐️
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Date of stay: June 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staff were professional and helpful. Great advice on what to see in Paris. Room and bathroom were clean, modern. Breakfast pastry and coffee were a great start to the day. Location is moderate walk from Gara du Norde and an easy walk from several metro station.
The neighborhood has options for cafe and patisserie so keep notes as you walk from the train station.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip:Plan to walk.
Rooms a small by US standards but clean and smoke free.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A wonderful time spent in this lovely individual hotel. Just returned from a 4 night break with family. Great location to Sacre Coeur and Monmatre. Easy base to central Paris via the Metro or for those who don’t mind stretching your legs, it is a nice walk. We were welcomed by the owner and he kindly provided a map and showed us the best places to go. Recommended Le Jardain du Palais Royal, this was a real gem to visit. A quiet sanctuary obviously loved by Parisains to meet and play as a family. Thank you for a lovely stay.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for three nights over Christmas. It's a great place, though we did get it at a very discounted rate and don't think we would have wanted to pay the full price. The staff were friendly and everything went smoothly apart from receiving a shock from the built-in hairdryer in the bathroom. I went to place it back on and part of the plastic fell off to reveal live wiring underneath, there was a bright light and a very sharp pain in my finger. The staff member at the time was apologetic, offering to move us to another room (which we didn't take up since we were leaving the next day). We were really surprised though that this incident wasn't mentioned again and the hotel offered us no serious apology.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel advertises "free cancellation" until the day before check-in for an extra fee. It also offers the option to pay at the hotel instead of in advance.
After booking, management will email you and say that no, free cancellation is only until 21 days before checkin, and that you must pay immediately to confirm your reservation. They are discourteous and a bit shady, so take that into account.
Such policies are fine if disclosed, but don't trick and mislead your customers — be upfront and honest.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A very nice, very clean and with good breakfast boutique hotel in a wonderful neighborhood in Paris. Near metro Stations, in walking distance from Opera and Galleries Lafayette. One can walk also to Monmartre! Most important the staff is very polite and caring!
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed there 2 nights in September. Booked late and looked like a reasonable option on Expedia for short notice. Overall a good quality 2-3 start hotel. Location is pretty good in the 9th but definitely plan to walk a bit. Closest metro stop is Cadet on the 7th line which is about a 5 min walk down a hill. You can walk easily though to the Opera area, about a 2 mile walk. Area is safe and right off rue de Lafayette.
Rooms are a good size for europe. Two single beds side by side. Remote to TV was broken. Very good air conditioning system. I had a room overlooking the street, pretty quiet. I was on the 4th floor and there was only a one person lift...never had to wait long though. Rooms were overall clean. Not as eclectic as the photos suggest, pretty standard room designs. Bathrooms were small but clean. Staff consisted of one person per shift. Each was helpful and nice.
Overall, a good reasonably priced option.
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Date of stay: September 2005
Value
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Hotel brochure says that..."you will be welcomed like friends to this charming property which is cosy and stylish"...Although this accommodation was very welcoming during normal daytime hours and the staff were attentive, kind and welcoming; at night it was a different experience entirely. We stayed here for 3 nights over Valentines weekend. On Valentine's eve and the day after (my Birthday) - the reason for our weekend in Gay Paree; we experienced blatant homophobia when returning from sightseeing on both evenings. We were faced with many questions as to why we were not asking for keys for two separate rooms, the Concierge refused to give us our door key until we had satisfied his many questions regarding our identity and our reason for staying in Paris. We were made to feel like second class citizens. On the second evening the Concierge made it clear he was delighted that we would be checking out the next day, again being clearly unhappy about giving the room key to two men sharing the same double room. It was all really awkward and rather nasty. We did not feel welcome or safe staying here and in fact skipped breakfast on 2 mornings opting for one of the many local establishments in the vicinity of the hotel instead. This experience rather tarnished our stay in this accommodation however I have fairly scored it out of 5 for our overall experience taking into account the comfortable bed, the overall cleanliness and the location. We are experienced travellers and know that this blip was down to the attitude of one single staff member.
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Date of stay: February 2015
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Wi-fi only works on the ground floor and lower 2 floors
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from a-duval, Directeur général at ZE Hôtel
Responded 27 May 2015
Dear Sir, First of all, all our apologies for the inconvenience caused by one of our staff during your stay in our hotel. However, our main objectif is to deliver gracious hospitality to our guests and to ensure the same standard of service for everyone. You might have noticed during your stay that the main characteristics of our hotel is it’s originality and make our guests feel as being in their own house. I went through your review twice and I showed it to our staff. For your information, necessary steps have been taken in order to ensure our commitments and to go beyond the expectation of our guests. Please let us know (by email) about your next trip to Paris! We are looking forward to hearing from you! Warmest regards, A. Duval GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I can't fault this hotel at all. I definitely will stay here again when I am next in town.
Hotel - good position.Quite road, beautiful decor both inside and out. Thoughtfully decorated. Position about 10 mins from Gare du Nord, 5 mins to the nearest metro - cadet/Poissonere. That is the pink line which goes straight to La fayette (city centre) and also de Louvre thus no need to change. Free safe and secure baggage storage after you check out. Sacre coure is only 10 mins walk from the hotel. Room - what can I say? Quiet, romantic, beautiful decor, LCD tv with option for English language if you can work out the system (we did!), decent enough toiletries but I have always preferred my own. Bathrrom + shower so that is handy. There's hairdryer. The closet is small but enough for the two of us (we stayed for 4 nights). Lift is very small but that is no suprise from Paris old building. We loved it. And fantastic mattress - so so comfortable! And it was winter - room was not too hot and perfect warmth. Breakfast - lasts us till 2 pm and we have around 9 am. Croissonts, crepes, yoghurt, option for hot chocolate, tea, fresh coffee - beautifully presented. Staff - marvellous! Isabelle is lovely, always smiling, helpful and definitely been very good when I contacted her via email. We had no trouble at all and would like to say thank you to their attentive service! I don't think there's much of a downside to this place - nearby there's lots of eatery places, pharmacy, boulangere etc. It is NOT the centre of Paris but with the metro you are only 10 mins ride away from metro. We walked from hotel to the Seine and that took us about 35 to 50 mins or so. Overall highly recommended! Oh the wi-fi is crap but who cares.. I was in Paris.. and I rather spend time looking round then fumbling about on the wi-fi telling half the world how crap the connection is .
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Date of stay: December 2011
Value
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Trip type: Travelled as a couple
Room Tip:We stayed at Room 54 - the top most overlooking the street. Very quiet, warm with sky light. Room...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed over Valentines weekend and found this hotel an ideal location to visit the many attractions of Paris. Easy 10 minute walk from Gare de Nord, 20 mins to Sacre Coeur and Moulin Rouge and 5 mins walks to tube stations that take you directly to the Arc de Triumph and Louvre.
The decor was amazing and completely different to a standard hotel - definitely not your magnolia walls. If I had a wallpaper steamer in my bag I may have been tempted to steam it off and take it home with me!. Breakfast was tasty and again their originality shone through (hot chocolate was delivered to me in two parts, the milk in a small hot milk glass and the cocoa in a test tube)
The amenities were a tad disappointing with respects to Wi-Fi and Room Service. Wi-Fi did not reach the rooms and if you are someone like myself, that seems to break out in an anxiety attack if you cannot check emails or read the news online, it is a must for anywhere you stay. Room Service, despite the menu in the room is not actually room service. You are required to phone an external restaurant who will deliver it to the hotel for you. However there are a lot of eating establishments nearby to more than make up the lack of a genuine room service.
The staff were wonderful and very attentive with the exception of one. This member of staff (night manager for the 2 last night's of our stay) was quite rude and aggressive making it quite clear he was not happy that 2 men were sharing a room (yes we are gay - get over it). This lead to questions regarding our length of stay, questioning my partner why he was not getting a separate set of keys. This was a very stark contrast to the other staff whom we encountered who were all very attentive and friendly.
Regardless of this, the stay was amazing and well worth the money and I would stay here again (hopefully this time I'd get one of the interestingly decorated rooms that I saw on their website!).
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Date of stay: February 2015
Rooms
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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