Novotel Paris Centre Bercy
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Novotel Paris Centre Bercy

Traveller (553)
Vue sur le POPB depuis le 2ème étage
Room & Suite (207)
Ένα εξαιρετικό ξενοδοχείο !
Dining (62)
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About

4.0
#648 of 1,833 hotels in Paris
4.3 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Le Novotel Paris Centre Bercy est un hôtel 4 étoiles idéalement situé en face de l'AccorHotels Arena et à côté du grand parc de Bercy. Au pied des lignes 14 et 6, vous serez à 10 minutes du centre de Paris. Notre établissement est situé à 5min à pied de la Gare de Lyon et à 2min de la Gare de Bercy. Sa proximité avec la Gare de Lyon (RER A) vous permettra de rejoindre Disneyland en 40min. Le Novotel Paris Centre Bercy est entouré de restaurants et se trouve à 10 minutes à pied du complexe Bercy Village, idéal pour prendre un verre ou un repas. L'établissement dispose d'un restaurant bistronomique, Le Paris Bercy, et d'un bar. PS : Le wifi est gratuit et très efficace. Un parking public couvert se trouve à côté de l'hôtel.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Children's playground
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Indoor play area for children
Highchairs available
Pushchairs
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Infirmary
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Sofa
Telephone
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Park View
Family
Languages Spoken
English, French, Spanish, Italian

Location

85 Rue de Bercy, 75012 Paris France
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 85 out of 100
85
Orly Field
12.4 km
See all flights
Charles De Gaulle Airport
22.7 km
See all flights
Bercy
3 minParis Metro
1,999Review54Q+A66Room tips

Reviews
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Detailed Reviews
caseydoll wrote a review Jan 2020
Sydney, Australia
3.0 of 5 bubbles
We were advised on arrival that our room wouldn’t be ready until 3pm instead of 2pm as per our booking confirmation due to the hotel being busy which was quite frustrating after coming from the airport as well as unsatisfactory service.
The staff were quite rude and incompetent with our check in process. We were advised that we would be charged a tax which we confirmed and advised we would pay separately. The staff member charged us incorrectly and when we advised the staff member of this error, he was extremely rude and continuously advised us that we were incorrect.
The hotel provides complimentary tea, coffee and bottles of water in your room each day, however this is delivered by a separate staff member rather than the cleaner. We were continuously provided with enough for only 2 people even though we had booked a room for 3 people and each day we had to ask reception for more which was quite difficult as they didn’t keep a lot of stock behind the counter and at times were unable to provide certain products. There were also multiple days where after 330pm, we still had not been provided any supplies and we had to ask and chase up reception for these.
The food served in the restaurant on our first night was quite good, however the service was extremely poor. The second night we visited the restaurant, we were extremely disappointed as we ordered one of the meals we ordered the first night however these arrived much smaller and not as good quality as the first night.
Aside from these encounters, the remainder of our stay was good.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from R-LaineGM, Directeur général at Novotel Paris Centre Bercy
Responded 3 Jan 2020
Dear Casey, Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Bercy. We are terribly sorry that your experience was very disappointing; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address it with everyone involved . All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards and apologise once again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sterenn B wrote a review Jan 2020
Dubai, United Arab Emirates
5.0 of 5 bubbles
It was great to be so close to metro 14 which is automated and was working during the strike!! Also it was not too noisy even if we were so close to the Accor Arena with a concert at night.
Breakfast was amazing and tasty but very expensive about 20euros.
Room big enough and comfortable. Location is great with some cheap restaurant around (pizza, burger, chinese etc)
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from R-LaineGM, Directeur général at Novotel Paris Centre Bercy
Responded 9 Jan 2020
Dear Guest, Thank you so much for the nice feedback ! Our position right in front of the Accorhotels Arena is definitely a plus ! We look forward to welcoming you again at Novotel Paris Centre Bercy !
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Jay wrote a review Jun 2022
London, United Kingdom
4.0 of 5 bubbles
We stayed 4 nights on a family trip. I’ve got to say location was great! Bercey Metro station is located literally on the hotel doorstep. It takes approx 20 mins to Eiffel Tower and 10 mins to Louvre.

We booked a family room which we found on the small side, but it was clean and had everything we needed. We booked breakfast each morning and it’s great value for money, kids eat free! Lots of choice and we paid I think 21 Euros per adult.

Staff resent helpful and this is a great family hotel. Plenty of restaurants in the area too. I would highly recommend if you planning a few nights in Paris sightseeing and especially if you have young children.

We travelled by Metro as it’s easy to use and good value. We purchased a 3 day pass which was great.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard LAINE, Directeur général at Novotel Paris Centre Bercy
Responded 13 Jun 2022
Dear Guest, Thank you for your feedback, it is really appreciated as it is very detailed and helpful for anyone who would also like to stay with us. ,We hope that we may welcome you for your next visit to Paris ! Kind regards,
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Alexandra M wrote a review May 2024
5.0 of 5 bubbles
We went for our wedding anniversary there and we liked our experience, the room was on the corner with the view to the park and room temperature, despite the weather, was great. The room was clean, the bed has comfy pillows and the bathrooms amenities were high quality by Rituals, we enjoyed the silence from being quite away from the intense traffic in Paris. We booked a room with breakfast and the food was amazing. The breakfast had a large variety of choices and for us was really tasty. Hotel has a lively atmosphere and enjoyable activities for guests of all ages, including children. The fact that when you exit the hotel you have a direct metro entrance was another thing that made us feel grateful. Welcoming staff was very friendly, we thank monsieur Mourad for it. We enjoyed our time spent there and we hope to come every year.
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Date of stay: July 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Lainé, Directeur général at Novotel Paris Centre Bercy
Responded 20 May 2024
Thank you for sharing your amazing experience at Novotel Paris Centre Bercy for your wedding anniversary. We are delighted to hear that you enjoyed the room with a beautiful view of the park, the cleanliness, comfortable bed, high-quality amenities, and the delicious breakfast with a wide variety of choices. It's wonderful to know that you appreciated the quietness away from the busy Paris traffic and the convenience of the direct metro entrance. We are also pleased that you found our staff, especially Mourad, welcoming and friendly. We look forward to welcoming you back every year to create more memorable experiences with us.
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Amrit B wrote a review Jul 2022
5.0 of 5 bubbles
Although situated outside the Peripherique, its location next to a Metro station made it handy for trips around Paris. Friendly, courteous staff and kids’ games in the lobby. Would have liked a few more vegetarian/vegan options on the restaurant menu. They had laid on a magician to entertain kids at breakfast on one of the days of our stay, so that was a welcome, pleasant surprise! Wouldn’t hesitate staying her again on a future trip to Paris.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard LAINE, Directeur général at Novotel Paris Centre Bercy
Responded 1 Aug 2022
Dear Amrit, Thank you very much for your lovely feedback, we are so pleased to read that you enjoyed your stay. Your compliments regarding the staff and the breakfast entertainment are much appreciated ! We would like to precise that we are not outside the peripherique we are inside Paris intra-muros ! Kind regards,
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Caroline wrote a review Dec 2022
2.0 of 5 bubbles
We checked in online but despite the email confirming the room key would be ready when we arrived, it was not. The receptionist had disappeared when we got to the hotel so we were waiting around for over 25 mins. It was gone midnight by the time he arrived so we were tired and our two young kids just needed to get to bed.

A few days into our stay we were woken at 4.30am by firemen in their full outfits knocking on every door and asking if anyone had been smoking. The smell of smoke was strong throughout the hallway but we had no idea what was happening. The firemen marked up each door with how many occupants were in the room and they told us to stay in the room. Over the next few hours the alarms rang a number of times and every time we tried to come out we were told to get back in the room. There was no explanation of the event, and I only found out that something in the restaurant had short circuited when I asked. The lack of communication was terrible. It was a poor show from Novotel.

The location was great, just next to the Metro at Bercy and we had a fantastic time in Paris, but I wouldn’t stay in a Novotel hotel again.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard LAINE, Directeur général at Novotel Paris Centre Bercy
Responded 28 Dec 2022
Dear Caroline, Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Bercy. I am sorry that your experience was unpleasant; please allow me to express my sincerest apologies. At your check-in , you unfortunately had to wait because our Night manager was helping a guest upstairs. Regarding the issue with the fire, I know it has been a very difficult night for our guests, but we pride ourselves that every guest has remained safe and uninjured. Sincerely,
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Amrita R wrote a review Jan 2020
Wettingen, Switzerland
4.0 of 5 bubbles
Apart from lack of variance in breakfast everything were superb. During morning breakfast every day was some surprise for kids e.g. Face painting, dance with Disney character and magic show. All these are very appreciated. The metro service line 14 not affected due to strike. Self cooking egg station is nice idea but not that useful to prepare omelets.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from R-LaineGM, Directeur général at Novotel Paris Centre Bercy
Responded 1 Jan 2020
Dear Amrita, Thank you for taking the time and effort in reviewing us at Novotel Paris Centre Bercy. We are glad that you appreciated our breakfast animations ! We hope to welcome you once again in the future!
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Behnam M wrote a review Oct 2021
Hannover, Germany
1.0 of 5 bubbles
The Service was not based on Novotel Services, the rooms are too small, Toilet and Bathroom are separated, Lobby and Breakfast Area was too Small and you had to wait in quay to get a table, and everything in a small place. The Breakfast Quality had ways to Improve, and the Coffee was the Worst.
Parallel to our stay, renovations were ongoing in the Hotel which was very annoying, not to mention the midnight noises from the Accor Arena in front of our Room.
The only good thing about the Hotel was most but not all the employees, which were very nice and made the stay enjoyable. COCO during the Breakfast was a well seen attraction which the Kids and also everybody else enjoyed.
In Total, it was not worth the Money and would not suggest it for a stay in Paris, The Service was more than a two-Star Hotel even not in the grade of Ibis Hotel, it made my expectation from Accor and Novotel sink to Underground.
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Date of stay: October 2021
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: I would not recommend this Hotel for a stay in Paris
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vaidehi15 wrote a review Jun 2024
Mumbai, India
5.0 of 5 bubbles
One of the most convinient stay option to select when travelling Paris. This property is within one of the main area of Pais - bercy. Just with a walk of 2 min you can reach the Main Train Line. Which helps you to travel to all excursions within paris including direct train to Disney. Also the gare de lyon Station is just 10 min walk from this property.

Ths area has Main Arena of Paris, thus it has good crowd till late night & with numerous Cafes in line you cant go hungry when staying here. Crepes, crossaints, Coffee, etc all is available from morning 7am to till 9.30pm. Also do not miss Talya restaurant right opposite the hotel for delicious Labanese cuisine.

Restaurant has lovely ambience with 24hr attentive Reception staff. Excellent service by the Staff. Rooms are well equipped with all required amenities for family. The property has quite spacious rooms as compared to saying at paris , that rooms are always very small. We had 1 queen bed plus 1 big sofa bed which made our stay very comfortable.

Overall i would highly recommend to book this property when travelling to Paris.

Special Thanks to Novotel Team for welcoming us with yumicilious chocolates & activities for our little one.
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Lainé, Directeur général at Novotel Paris Centre Bercy
Responded 5 Jun 2024
Dear Vaidehi15, Thank you for choosing Novotel Paris Centre Bercy for your stay in Paris and for taking the time to share your experience. We are delighted to hear that you found our hotel to be one of the best stay options in the city, with its convenient location near the main train line and Gare de Lyon Station. It's great to know that you enjoyed the vibrant atmosphere of the area with its cafes and easy access to various excursions. We are also pleased that you appreciated the spacious rooms, excellent service from our staff, and the special touches we provided for your little one. Your kind recommendation means a lot to us. We look forward to welcoming you back for another memorable stay. Warm regards,
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Bob M wrote a review Feb 2024
5.0 of 5 bubbles
A fantastic hotel with an outstanding breakfast. My room was clean, and nice. Good location to get on the Metro to see the city. I would absolutely stay here again. The available breakfast is fantastic, and the location of the hotel makes it easy to get to different parts of the city.
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Date of stay: January 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard LAINE, Directeur général at Novotel Paris Centre Bercy
Responded 8 Feb 2024
Dear Bob, Thank you for taking the time to share your feedback on your recent stay at Novotel Paris Centre Bercy. We are delighted to hear that you had a fantastic experience and enjoyed our outstanding breakfast. It is great to know that you found your room clean and nice, and that our location was convenient for exploring the city using the Metro. We appreciate your kind words and hope to welcome you back soon. Sincerely,
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Answer from General Manager
Paris, France14 contributions1 helpful vote
We do have stairs to access the rooms. Kind regards
Answer from General Manager
Paris, France14 contributions1 helpful vote
Hello, We have just one parking place and it is only for disabled people. It is just in front of the entrance and it is free, however it is subject to availability. Kind regards
Answer from General Manager
Paris, France14 contributions1 helpful vote
We don't have a shuttle service that belongs to the hotel but we work with a shuttle company that can pick you up from/to airports and train stations. Here is the direct link : new.transfersforhotels. com/h/paris/novotel-paris-centre-berc
Answer from General Manager
Paris, France14 contributions1 helpful vote
Hi Ken, Yes we do provide breakfast. It is a buffet breakfast and for the dinner you can choose it on a menu while arriving at the restaurant (french cuisine)
PC L wrote a tip Jun 2024
2 contributions
5.0 of 5 bubbles
"The brassiere next door are great but beware of their 'large' drinks. It's comically large and expensive. "
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Cătălin Marțian wrote a tip May 2024
Cluj-Napoca, Romania9 contributions
4.0 of 5 bubbles
"If you are somebody that prefers being warm ask for an electric heater beforehand. "
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Ele wrote a tip Feb 2024
3 contributions1 helpful vote
5.0 of 5 bubbles
"Get metro tickets in advance if you can so you can use the underground entrance just in front of the hotel. Reception sells tickets."
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Guisela M wrote a tip Jun 2023
Guatemala82 contributions92 helpful votes
5.0 of 5 bubbles
"Car rental outside the hotel."
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Costin M wrote a tip Jun 2023
7 contributions2 helpful votes
1.0 of 5 bubbles
"Don't let anything in the room when you go to take breakfast. You will not find it anymore"
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Not the right property for you?
There are more places to choose from in the Paris area.
PRICE RANGE
$283 - $444 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel paris bercy hotel paris, accor paris bercy, paris novotel
LOCATION
FranceIle-de-FranceParisBercy / 12th Arr. - Reuilly / Bercy / Nation
NUMBER OF ROOMS
179
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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NOVOTEL PARIS CENTRE BERCY - Hotel Reviews & Price Comparison (France) - Tripadvisor

Frequently Asked Questions about Novotel Paris Centre Bercy
Which popular attractions are close to Novotel Paris Centre Bercy?
Nearby attractions include Unleash Escape (0.10 km), Parc de Bercy (0.3 km), and Accor Arena (0.1 km).
What are some of the property amenities at Novotel Paris Centre Bercy?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Paris Centre Bercy?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Paris Centre Bercy?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Paris Centre Bercy?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Novotel Paris Centre Bercy?
Conveniently located restaurants include Anco, Venezia, and Pizzeria Cap Bercy.
Are any cleaning services offered at Novotel Paris Centre Bercy?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Paris Centre Bercy?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Paris Centre Bercy offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Paris Centre Bercy?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Novotel Paris Centre Bercy?
Many travellers enjoy visiting Cathédrale Notre-Dame de Paris (2.7 km), Arc de Triomphe (7.3 km), and Sainte-Chapelle (3.2 km).
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