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Sofitel Biarritz Le Miramar Thalassa sea & spa

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Traveller (738)
Room & Suite (278)
Dining (60)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
This luxury hotel and its thalassotherapy institute are located in Biarritz on the Basque Coast, just a stone's throw from the golf course and near to the town center with its luxury boutiques, cosy tearooms, theaters and museums. The hotel's bedrooms boast a balcony and terrace that overlook the magnificent beach. A breathtaking view and truly enchanting setting.
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Property amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Family Resort
HOTEL CLASS
Hotel links
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Special Offer:CHEAPEST ONLINE RATES!
Location
Full view
91Great for walkers
Grade: 91 out of 100
37Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
1,443Reviews
917Photos
10Q+A
59Room tips
Traveller rating
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Popular mentions
+5
Hotel's Favourite
If you want the best 5 star hotel in Biarritz chose this hotel. The view and the sound of the ocean are excellent. There are 3 swimming pools - one of them changing the colour and with an amazing view to the ocean. You have privite acces to the beach. The rooms are very very
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Response from DirectionSofitelB, Public Relations Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa
Responded 26 Nov 2018
Dear Guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. We are glad to read that you enjoyed the location of our hotel, the spa and the breakfast. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager
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Quite nice hotel, though a bit distanced from the city's centre. The main thing to say is that the public areas (such as swimming pools, fitness area and other) are very tired and also old fashioned. Surprisingly rotten coffee, but probably this refers to the whole city,
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Response from DirectionSofitelB, Public Relations Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa
Responded 15 Oct 2018
Dear guest, We first would like to thank you for sharing your impressions on TripAdvisor following your recent stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. We are very sorry to read that your experience did not fully meet your expectations. Be assured that we have well noted your remarks and will share them with the management in order to improve the quality of the services you've pointed. We hope that despite your "deception" you will give us a second chance to prove you all our professionalism and that this situation remains exceptional. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager
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A truly luxury experience without being over the top. Perfect location with lovely views from our room.Excellent service overall, despite having to wait 5 hours after the promised check in time before being fully able to use our room. Drinks very expensive both in bar and at
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Review collected in partnership with Accorhotels.com
Response from DirectionSofitelB, Public Relations Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa
Responded 17 Oct 2018
Dear Tony, Thank you for taking the time to share your experience on Trip Advisor following your stay in Biarritz for your birthday. We are glad to read that you've enjoyed your stay among us and that you particularly liked the location, the view on the ocean and the service. Be assured that we have well noted your remarks and will share them with the management in order to improve the quality of the services you've pointed. We hope we will have the pleasure to welcome you again during your next holidays in the Basque Country. Best regards, Emmanuelle C. Communication & guest experience manager
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At almost 500 euros per night for a non-refundable double room with sea view and breakfast included, this is by far the most expensive hotel I have ever stayed in but it is by no means the best hotel I have stayed in. Despite some reviews saying that the hotel was looking
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We received a very warm welcome for our 2 night stay. The front desk staff were all very helpful and we were upgraded upon arrival. I would highly recommend the hotel for its location - right on the beach and it's about a 10 minute walk into town. The outside pool facilities
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Response from DirectionSofitelB, Public Relations Manager at Sofitel Biarritz Le Miramar Thalassa sea & spa
Responded 15 Oct 2018
Dear Kate, Thank you for choosing the Sofitel Biarritz le Miramar for your holidays in Biarritz. We are glad to read that you enjoyed the welcome you received and the location of the hotel in front of the ocean. However we are sorry that you've been disappointed by the pool facilities and the service around the pool. Be assured that we will share your comments with the management in order to improve the quality of the services you've pointed. We hope you will give us a second chance to prove you this experience does not reflect the service quality we attend to deliver. We will be pleased to make you live a Magnifique stay during a future visit in Biarritz. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager
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Professional photo exclusively commissioned by TripAdvisorSofitel Biarritz Le Miramar Thalassa sea & spa
The Luxury Room at the Sofitel Biarritz Le Miramar Thalassa sea & spa
Professional photo exclusively commissioned by TripAdvisorSofitel Biarritz Le Miramar Thalassa sea & spa
The Luxury Room at the Sofitel Biarritz Le Miramar Thalassa sea & spa
Professional photo exclusively commissioned by TripAdvisorSofitel Biarritz Le Miramar Thalassa sea & spa
The Luxury Room at the Sofitel Biarritz Le Miramar Thalassa sea & spa
Professional photo exclusively commissioned by TripAdvisorSofitel Biarritz Le Miramar Thalassa sea & spa
The Luxury Room at the Sofitel Biarritz Le Miramar Thalassa sea & spa
Professional photo exclusively commissioned by TripAdvisorSofitel Biarritz Le Miramar Thalassa sea & spa
The Luxury Room at the Sofitel Biarritz Le Miramar Thalassa sea & spa
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No charge for spa unless you have treatments. We didn’t get a taxi as walking distance to town - about 10 minutes along promenade.
0 votes
Hi do they have a dress code for the restaurant?
Dear Annie Casual dress code is perfect. Robe and slippers are allowed just for breakfasts. We look forward to welcome you Best regards Emmanuelle Cabannes Communication Manager
1 vote
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Hi Kirsten don't know if it's too late but it might be quicker for you to find a plane going directly to Biarritz/Bayonne cause you'll be traveling quiet a long time between the eurostar and the TGV...
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Is there a possiblity to buy a day ticket to make use of the outdoor swimming pool only?
How long is the pool and what temperature will the water be in September? Heated I assume.
Dear TIm, We thank you for your interest in our hotel. We have two swimming pools in the hotel, both are sea water and heated. The inside one is 14m X 7 m and 32°,the outside one is 25m X 12.5m and 28° I hope you will enjoy them in September Best regards Emmanuelle Mahé
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12
"Rooms facing the light house provide a magnificent view, but only those most away from reception."
"We were on floor 2, the highest elevator went, but rooms above us maybe apartments"
"Don't take the meal package - eat a la carte and at external local places."
"for 260$ night you have a classic room, if you like sea view you should pay around 500$/night"
"Every room is great..they are all massive"
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PRICE RANGE
US$145 - US$383 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel thalassa biarritz hotel biarritzsofitel biarritzbiarritz sofitelaccor thalassa biarritz
LOCATION
FranceNouvelle-AquitainePyrenees-AtlantiquesBasque CountryBiarritz
NUMBER OF ROOMS
126
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