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Sofitel Biarritz Le Miramar Thalassa sea & spa

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Traveller (648)
Room & Suite (252)
Pool & Beach (53)
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Overview
  • Excellent52%
  • Very good30%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from Sofitel Biarritz Le Miramar Thalassa sea & spa
Special Offer: CHEAPEST ONLINE RATES!
Offers from Sofitel Biarritz Le Miramar Thalassa sea & spa
Special Offer: CHEAPEST ONLINE RATES!
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Nearby Hotels
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Reviews (1,313)
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81
72
30
14
10
Show reviews that mention
All reviewsoutdoor poolmineral waterdirect access to the beachfabulous roombeauty treatmentsroom balconypool levelplug socketsper dayhotel is greatparking costsocean viewwould stay againnegative pointshuge bedturn down servicean upgrade
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1 - 5 of 207 reviews
Reviewed 22 April 2018

This hotel is at the end of the beach with quite a long walk to the center of town. Bizarre layout, really low ceilings, hallways 7 feet. Claustrophobic feeling. Rooms angled in layout so our ocean view room looked into the building next door, had...More

2  Thank TfhPalisades
Response from DirectionSofitelB, Public Relations Manager at Sofitel Biarritz Le Miramar Thalassa sea & spaResponded 15 May 2018

Dear Guest Thank you for your comment. We are really sorry that you did not appreciate our hotel. Best regards Emmanuelle Cabannes

Reviewed 21 April 2018 via mobile

Not the answer you want to hear when you ask for something at an upscale hotel. Hot and humid and hotel turns off air conditioning! Charges for two dinners we didn't order added to our bill which led to 30 minute check out. Would not...More

Thank YsChoice4U
Response from DirectionSofitelB, Public Relations Manager at Sofitel Biarritz Le Miramar Thalassa sea & spaResponded 4 May 2018

Dear Guest We are really sorry to read your review after your stay with us. Please accept our sincerest apologizes for the lack of service you had. We hope we could regain your trust during another stay and prove you this situation was totally exceptional....More

Reviewed 6 March 2018

Really disappointing stay here ... The room was small and pokey, the hotel dated and ugly and the breakfast experience was utterly awful (the buffet decimated by 9am, tables left uncleared for 20/30 minutes, and just plain rude staff). Cannot understand how Sofitel can allow...More

Thank philstewart1976
Response from DirectionSofitelB, Public Relations Manager at Sofitel Biarritz Le Miramar Thalassa sea & spaResponded 3 April 2018

Dear Guest We are really sorry for this bad experience in our hotel. Your description doesn't fit the excpetional service we want to give you. Please accept our sincerest apologies and we hope we will have in the next future the opportunity to show you...More

Reviewed 4 March 2018

We took the train from Paris to Biarritz - it is a 4-hour trip - way more relaxing than taking an airplane and it takes about the same amount of time overall. The hotel is great - the outside looks not so nice (i.e., aluminum,...More

Thank PierreAParis
Reviewed 14 January 2018

Fabulous room with a partial sea view, very clean. Nice pool area, the Hotel is near everything within 3-10 min walk. Friendly atmosphere.helpful staff. Brilliant beds !! The negative sides: expensive wellness center & Spa , Food quality (value for money), Breakfast was not included,...More

Thank City-guidance
Response from DirectionSofitelB, Public Relations Manager at Sofitel Biarritz Le Miramar Thalassa sea & spaResponded 18 January 2018

Dear Guest, Thank you very much for taking the time to share your recent experience at the Sofitel Biarritz Le Miramar Thalassa sea & spa. We are very sorry to read your disappointment regarding the breakfast which was not included. We are pleased to inform...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$224 - US$739 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Biarritz
#2 Business Hotel in Biarritz
#4 Spa Hotel in Biarritz
#6 Family Hotel in Biarritz
#6 On the Beach Hotel in Biarritz
#9 Luxury Hotel in Biarritz
#12 Romantic Hotel in Biarritz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$224 - US$739 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Biarritz
#2 Business Hotel in Biarritz
#4 Spa Hotel in Biarritz
#6 Family Hotel in Biarritz
#6 On the Beach Hotel in Biarritz
#9 Luxury Hotel in Biarritz
#12 Romantic Hotel in Biarritz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (648)
Room & Suite (252)
Pool & Beach (53)
Dining (43)
Questions & Answers
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annie t
28 May 2018|
AnswerShow all 3 answers
Response from DirectionSofitelB | Property representative |
Dear Annie Casual dress code is perfect. Robe and slippers are allowed just for breakfasts. We look forward to welcome you Best regards Emmanuelle Cabannes Communication Manager
1
Vote
Google Translation
Kirsten D
3 July 2016|
AnswerShow all 2 answers
Response from EstelleDali | Reviewed this property |
Hi Kirsten don't know if it's too late but it might be quicker for you to find a plane going directly to Biarritz/Bayonne cause you'll be traveling quiet a long time between the eurostar and the TGV...
0
Votes
Room Tips
"We were on floor 2, the highest elevator went, but rooms above us maybe apartments"
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"Don't take the meal package - eat a la carte and at external local places."
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"for 260$ night you have a classic room, if you like sea view you should pay around 500$/night"
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"Every room is great..they are all massive"
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