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3.5
#107 of 186 hotels in Bordeaux
Location
Cleanliness
Service
Value
Looking for a place to stay in Bordeaux? Then look no further than Campanile Bordeaux Nord - Le Lac, a family-friendly hotel that brings the best of Bordeaux to your doorstep.
Rooms at Campanile Bordeaux Nord - Le Lac offer a flat screen TV, air conditioning, and a desk providing exceptional comfort and convenience, and guests can go online with free wifi.
24 hour front desk, baggage storage, and outdoor furniture are some of the conveniences offered at this hotel. An on-site restaurant will also help to make your stay even more special. If you are driving to Campanile Bordeaux Nord - Le Lac, free parking is available.
Given the close proximity of popular landmarks, such as Base Sous-Marine de Bordeaux (1.6 mi) and Les Vivres d'Art (2.0 mi), guests of Campanile Bordeaux Nord - Le Lac can easily experience some of Bordeaux's most well known attractions.
While visiting Bordeaux, you may want to try some crab at one of the nearby restaurants, such as CHEZ DUPONT.
Should time allow, Matmut ATLANTIQUE is a popular attraction that is within walking distance.
We’re sure you’ll enjoy your stay at Campanile Bordeaux Nord - Le Lac as you experience everything Bordeaux has to offer.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Classic
Languages Spoken
English, French, Spanish, Italian
Location
Rue du Petit Barail-Cours Charles Bricaud Centre Hotelier Du Lac, 33300, Bordeaux France
Name/address in local language
Campanile Bordeaux Le Lac
754 reviews
Getting there
Car recommended
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First impressions is this place is like a motel from an American movie with roller shutters on the windows. However, room & bathroom were more than adequate, lovely and clean, crisp bed linen & towels. Air conditioning worked well too. The front desk staff (day and night) were very polite and helpful, and also spoke good English. The bar area is limited but we had good service regardless. The continental breakfast was generous for €11, with plenty of fresh coffee, fruit juices, fruit, meat & cheese, cereals and all kinds of breads and pastries. The 2 waitresses were super helpful and friendly as well. Location was great for main route access as well as the brilliant tram facility, which was €1.70 a journey into the centre of town. Would definitely stay here again.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrine M, Autre at Campanile Bordeaux Le Lac
Responded 13 Sept 2020
Dear customers, Thank you very much for your positive feedback, we're pleased to see that you enjoyed your stay in our establishment and we hope to see you again at Campanile ! Have a lovely day, Best Regards, The Campanile Bordeaux Nord - Le Lac's team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is rather like a motel where all the rooms are accessed from outside.
The room was quite small but to be fair we were only using it to sleep in and get dressed. There was a double bed, a desk, a desk chair, a tv and a small wardrobe area with some shelves. There is no safe box. Tea and coffee making facilities in the room.
The aircon was hit and miss - the room seemed to warm up really easily and we were boiling!
Only one towel per person! Shampoo in the shower. The shower is over a bath which is quite high so you’ll have to step over it to get in. You will need 2 pillows at least to save your neck!
The room was made up every day and clean.
They have a large car park which is free.
Breakfast was good - croissants, pancakes, eggs, meats, cheeses, fruits etc.
We were able to sit outside in the evening which was pleasant but watch out of the mosquitos! Some of our legs were bitten badly! They have a bar and a vending machine for water and cold drinks etc.
There is a tram that leaves from just down the road for the city.
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is my third stay at a Campanile Hotel, but not at this particular branch. On the plus side the hotel was close to the Tram about 5 minutes away. The room was spacious. Staff friendly, and good selection for breakfast with lovely croissants, cheeses, hams, dried meats, cereals, and breads, and fruit juices, tea and coffee. On the negative side the carpet floor was slightly wet, the tv didn't work, and we also had to ask for loo paper, and tea and coffee supplies which weren't replenished after the first day. We had to climb a set of stairs which were in need of a lick of paint. Furthermore the evening meal was very disappointing as no A La Carte Menu, and the Buffet Menu served appears to be the very same menu every evening. They definitely require some variety.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If I could give negative stars, I would. This hotel was a complete disaster from start to finish. Upon arrival, we were shocked to find out that we had been overcharged for the room. The price we were quoted was much lower than what we were forced to pay, and the staff were rude and unhelpful when we tried to resolve the issue.
The room itself was tiny, barely enough space to move around. As soon as we stepped inside, we were hit with a horrible smell—like mold and mildew mixed with something rotting. The floor was soaking wet, and we have no idea where the water was coming from, but the smell reeks of strong animal urine. It made the whole room feel damp and disgusting and made me feel ill.
To make matters worse, there were dead bugs on the ceiling, which was horrifying and made us question the cleanliness of the entire hotel. The room was filthy, clearly not cleaned in ages, with dust and grime everywhere. The furniture was old and in bad condition, and the bed linens looked like they hadn't been washed properly.
We specifically booked this hotel because it advertised free Wi-Fi, but of course, there was none. The lack of Wi-Fi was incredibly frustrating, especially since we were counting on it for work and planning our trip.
Overall, this was the worst hotel experience we've ever had. The misleading advertisements, terrible conditions, and unprofessional staff make this place an absolute nightmare. Do yourself a favor and stay far, far away from this dump. It's not worth the money, time, or frustration!
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrine M, Autre at Campanile Bordeaux Le Lac
Responded 23 Aug 2024
Dear Guest, Thank you for taking the time to provide detailed feedback about your recent stay with us. We are truly sorry to hear that your experience did not meet your expectations and that you encountered so many issues during your stay. Please accept our sincerest apologies for the inconvenience and discomfort you experienced. First of all, we don’t understand how we can charge more that what you have booked. If you have received a confirmation email with a price then you’ll pay this price (only the city tax may not be included but it’s only 2.30€ per person per day and it would be notified on the email). It is also possible that we took a deposit for the guarantee, but it is automatically released after your stay. The condition of your room, as you described it, is completely unacceptable, and we are deeply sorry for the inconvenience. We have already addressed these issues with our housekeeping and maintenance teams to ensure that they are resolved immediately. Regarding the dilapidated and damaged elements of the rooms, please know that we are aware of this and that a renovation is planned for next year. As for the Wi-Fi, it is working fine. If you had trouble with it, please come to reception right away to reception and we will help you to log in. Once again, we are truly sorry for your experience, and we appreciate you bringing these issues to our attention. We hope to have the opportunity to regain your trust in the future. Best regards, Hotel campanile Bordeaux lac's team
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My stay at Campanile Bordeaux Le Lac was nothing short of a nightmare. The room I was given was incredibly small and cramped, with a constant, unpleasant smell of mold and dampness. To make matters worse, the room was freezing cold with minimal heating, making it nearly impossible to get comfortable.
The state of cleanliness was appalling. There was dog urine on the floor near my bed, which was absolutely disgusting and showed a complete lack of proper cleaning. The entire room felt unkempt and neglected, with a generally rundown atmosphere.
As if that wasn’t bad enough, there was a persistent banging sound that echoed through the room at random times, making it hard to relax or get any sleep. The promised free Wi-Fi was nonexistent, which added to the frustration, especially since it was one of the reasons I booked the hotel.
When I tried to address these serious issues with the staff, they were rude, dismissive, and completely unprofessional. Their unwillingness to help or even acknowledge the problems only made the situation worse.
The food at the hotel was also a disaster—underprepared and almost inedible. Overall, Campanile Bordeaux Le Lac was an awful experience. From the filthy, freezing room to the unhelpful staff, I cannot recommend this place to anyone. Avoid this hotel at all costs.
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Date of stay: August 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrine M, Autre at Campanile Bordeaux Le Lac
Responded 23 Aug 2024
Dear guest, Thank you for your detailed feedback. We are sincerely sorry to learn that your stay at Campanile Bordeaux Le Lac did not meet your expectations. First of all, we would like to apologize for the problems you experienced, including the cleanliness of the room, insufficient heating and unpleasant smell. This is absolutely not the level of service we wish to provide to our customers. However we are surprised by your feedback about the reaction from our staff. We usually try to fix any sort of trouble right away by providing another room if necessary As for the Wi-Fi, it is working fine. If you had trouble with it, please come to reception right away to reception and we will help you to log in. Furthermore, we are sorry to hear that your experience with the restaurant was also bad. Our 3 buffets (starter, main courses and desert) are fresh food prepared by our chefs every day. We understand your frustration and, while we cannot change your past experience, we would like the opportunity to provide you with a better experience in the future. Your satisfaction is our priority and we hope to regain your trust. Sincerely, The Campanile Bordeaux Le Lac team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a Motel, and not a Hotel as the name suggests.
The room can best be described as filthy; The carpet was dirty and completely black in places. Long black hairs were found in the bathroom.
The door to the room, leading directly out to the car park, had air gaps. The heating system was not working, so the room was cold and damp at night.
There are shutters for the window, however, these does not keep the light from the car park out. There’s no safe in the room to put your valuables.
The pink shaded light from the main light source made me wonder if the room could also be rented on an hourly basis.
On the positive side, the staff was very friendly and able to communicate in English, and the breakfast buffet was good.
I did not have the opportunity to evaluate the restaurant.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrine M, Autre at Campanile Bordeaux Le Lac
Responded 20 Jun 2024
Hello We are sorry to hear that your stay did not live up to your expectations. We sincerely apologise for the cleanliness issues you experienced and for the inconvenience caused by the faulty heating and inefficient shutters. Your feedback is essential in helping us to improve our services. We have immediately informed our cleaning and maintenance team so that they can take the necessary steps to resolve these issues. We are pleased to hear that you found our staff friendly and our breakfast satisfactory. We strive to provide excellent customer service and are delighted that this has been noticed. Thank you again for your constructive feedback. All the best. The Reception
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The restaurant is extremely expensive compared with food quality and crew. The hotel itself might to be ok for one night due to its destination very close to the airport, but the restaurant staff seems to be like stoned. Problems with billing, general behaviour etc. It's a joke?
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Date of stay: October 2023Trip type: Travelled on business
Room Tip:Keep distance to the restaurant.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrine M, Autre at Campanile Bordeaux Le Lac
Responded 21 Aug 2024
Dear customers, Thank you for the time you've taken to give us your opinion after your stay in our establishment. Concerning the billing issue: the mistake is human but if you to come to the reception we will resolve the latter with pleasure. As far as the restaurant is concerned, the price of the menus or the plates are below than most restaurant on the city centre and we have welve-serve buffets. Have a lovely day, Best Regards, The Campanile Bordeaux Nord - Le Lac's team
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For the price we paid, (£47 ) this is worth the money! Girl on reception very friendly and spoke good English. Room was on ground floor. It was basic..but clean and well equipped, shower particularly good. Good location for tram line into Bordeaux city centre...cost 1.80 in euro for ticket. Restaurant in hotel and one next door called hippopotamus, which we ate in which was also very nice.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrine M, Other at Campanile Bordeaux Le Lac
Responded 8 Sept 2023
Dear customers, Thank you for the time you've taken to give us your opinion after your stay in our establishment. We're pleased to see that you enjoyed your stay and we hope to see you again at Campanile ! Have a lovely day, Best Regards, The Campanile Bordeaux Nord - Le Lac's team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed in twin room. Room was clean. Needs deepclean. AC dial front case was broken but worked. Bathroom shelf was lose, and would fall. So only put small items on it. Room service didn't replace toilet paper so had go reception to request. Hotel 5mins from tram to city. 25mins to main city centre. Didn't eat breakfast or dinner as expensive for what you get eg €15pp for breakfast. Good budget hotel. No frills, just basic room with beds.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrine M, Autre at Campanile Bordeaux Le Lac
Responded 21 Aug 2024
Dear Lynda, Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are glad to hear that you found the room clean and appreciated our location close to the tram. We apologize for the issues you encountered with the AC dial, bathroom shelf, and the room service oversight, we spread the room to the services concerned. Concerning the price of the breakfast: we offer to our clients a self-serve buffet with a lot of choices and it costs only 14.90€ which is lower than other hotels and our clients are always satisfied by our breakfast. We hope to have the opportunity to welcome you back during your next trip to Bordeaux. Kind regards, The Reception.
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we got a room in the back on the 2nd floor. getting there was awkward with a real danger to high people head's. room was clean - nice space on one side, but almost no space between the bed and the wall. strange entrance to the room room itself, only 2 towels. Restaurant is nice with a great breakfast and nice meals after. not far away from Tram C to the city and not far a way from a nice shopping mall.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrine M, Other at Campanile Bordeaux Le Lac
Responded 1 Nov 2021
Dear customers, We thank you for the time you've taken to give us your opinion after your stay in our establishment. We're pleased that you enjoyed your stay. There are only 2 towels in our rooms, if you need more you just need to ask to the reception and we'll give you extra towels with pleasure. We hope too see you again at Campanile and we wish you to have a nice day. Best Regards, The Campanile Bordeaux Nord - Le Lac's team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Bordeaux area.
PRICE RANGE
$106 - $196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
campanile hotel bordeaux
LOCATION
FranceNouvelle-AquitaineGirondeBordeaux
NUMBER OF ROOMS
131
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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