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Ibis Styles Bordeaux Gare Saint-Jean
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About
3.5
#110 of 186 hotels in BordeauxLocation
Cleanliness
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Value
Breakfast and unlimited WIFI are included in all prices at the ibis Styles Bordeaux Gare Saint Jean. 109 Yards (100 m) from Bordeaux train station and 5 minutes from the city center by tram, our hotel is the perfect place to stay for business or leisure. You can enjoy the comfort of our 89 air-conditioned rooms and our fully equiped, naturally light meeting rooms, 3229 sq. Ft. (300 M²) in total: perfect for your meetings and training sessions. Our team of multilingual staff is available 24 hours a day throughout the year. The unlimited breakfast buffet is served from 6am to 10am during the week and from 6am to 11am at the weekend.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Parking
Wifi
Breakfast buffet
Snack bar
Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Clothes rack
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Budget
Modern
Languages Spoken
English, French, Spanish, Italian
Location
68 rue de Tauzia, 33800, Bordeaux France
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 76 out of 100
76
Bordeaux Airport
12.4 km•
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Car Hire
49 Restaurants
within 0.5 kilometers
686Reviews7Q+A21Room tips
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Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
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Detailed Reviews
Location and Access – The hotel is very close to the main SNCF St Jean station with fast connections to the whole of France. For example, direct services to Paris, Lille and Marseille. Close by is a modern Tram line affording access to all parts of the city which is useful as the location is a little remote to some attractions. For example it would take over an hour to walk to the Cite du Vin. There are a few restaurants nearby and around the corner an excellent large Carrefour Market store
Google Earth – The hotel can be seen on Street View
Reception – Check in/out formalities were performed quickly but I did not feel particularly welcomed
Public Areas/Decor – Everything here is in a 1970’s 80’s time warp. The external appearance dominated by faded lime green signage. Guests have no problem finding the hotel - it stands out like a sore thumb! All the downstairs windows having obscured glass with faded pattering. All very worn and tired. The reception had an adjacent sitting area which looked unwelcoming and I didn’t see it being used at all. The breakfast room was reasonably bright and cheery
Guest Rooms – Mine was small with a double bed dominating the space. Hanging space for clothes and a table and chair. As a solo traveller it was OK but for a couple it would be a bit of a squeeze
Decor/Maintenance/Cleanliness – At some time in the past an attempt must have been made to upgrade the room. Every surface had been covered with anaglypta wallpaper and painted. Bathroom fittings old and needing updating. This room was now far from pristine and as far as I could see everything needed to be refreshed. On the plus side housekeeping was better than in some 5 star hotels I have stayed in. Room made up and spotlessly cleaned every day
Amenities including Entertainment – Telephone, small flat screen TV with French and English Channels, good Wi-Fi, complimentary bottled water a few awkwardly located sockets capable of charging personal devices
Lighting – Natural and artificial lighting was very good
Heating/Air Conditioning – No issues
Noise – no noise disturbance whatsoever
Food & Beverage – There is a small bar and breakfast room but no restaurant as such. The staff in the restaurant were excellent at keeping tables cleared and ensuring that the buffet was topped up. The choice, quantity and quality of the continental style breakfast I thought to be very good
Value for Money – A budget price for a very budget hotel
X Factor – Convenient for rail travellers looking to be near the station but other than the superb house keeping there is no X Factor here
Google Earth – The hotel can be seen on Street View
Reception – Check in/out formalities were performed quickly but I did not feel particularly welcomed
Public Areas/Decor – Everything here is in a 1970’s 80’s time warp. The external appearance dominated by faded lime green signage. Guests have no problem finding the hotel - it stands out like a sore thumb! All the downstairs windows having obscured glass with faded pattering. All very worn and tired. The reception had an adjacent sitting area which looked unwelcoming and I didn’t see it being used at all. The breakfast room was reasonably bright and cheery
Guest Rooms – Mine was small with a double bed dominating the space. Hanging space for clothes and a table and chair. As a solo traveller it was OK but for a couple it would be a bit of a squeeze
Decor/Maintenance/Cleanliness – At some time in the past an attempt must have been made to upgrade the room. Every surface had been covered with anaglypta wallpaper and painted. Bathroom fittings old and needing updating. This room was now far from pristine and as far as I could see everything needed to be refreshed. On the plus side housekeeping was better than in some 5 star hotels I have stayed in. Room made up and spotlessly cleaned every day
Amenities including Entertainment – Telephone, small flat screen TV with French and English Channels, good Wi-Fi, complimentary bottled water a few awkwardly located sockets capable of charging personal devices
Lighting – Natural and artificial lighting was very good
Heating/Air Conditioning – No issues
Noise – no noise disturbance whatsoever
Food & Beverage – There is a small bar and breakfast room but no restaurant as such. The staff in the restaurant were excellent at keeping tables cleared and ensuring that the buffet was topped up. The choice, quantity and quality of the continental style breakfast I thought to be very good
Value for Money – A budget price for a very budget hotel
X Factor – Convenient for rail travellers looking to be near the station but other than the superb house keeping there is no X Factor here
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Date of stay: October 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Ibis Styles Gare is a very good hotel, near the train station where I arrived. The hotel is reasonably priced, reasonably modern, reasonably accommodating, and reasonably close to the tram lines. To review more particularly, first of all there were three Hotel Ibis signs that one can see from the train station; so it is very difficult to determine which one is the right one. When facing away from the station, one must walk to the hard right for the Ibis Styles on Tauzia Street.
The breakfast (included) was ample and tasty. However, no one greeted me when I entered the empty breakfast room, but it seems that several ladies should have been there because they looked at me sternly when they discovered me. When I tried to take a cafe Cappuccino, the glass or cup next to the machine was much too small. The coffee overflowed the glass. I threw my hands up in exasperation. The clerk at the front desk who could see me from the desk came and showed me that they were big cups already on the table. C O I K. Of course, if I had seen the cups on the table as I walked in or if I had been greeted as I walked in, I would have known that I could get a cup from my then yet undesignated place.
The room is well furnished and well provided, although the lighting leaves something to be improved.
Because I needed to leave at 4 a.m., I was glad for a 24-hour front desk. However, the desk agent was often doing something in the area near the breakfast room. The staff was, nevertheless, polite and professional.
The breakfast (included) was ample and tasty. However, no one greeted me when I entered the empty breakfast room, but it seems that several ladies should have been there because they looked at me sternly when they discovered me. When I tried to take a cafe Cappuccino, the glass or cup next to the machine was much too small. The coffee overflowed the glass. I threw my hands up in exasperation. The clerk at the front desk who could see me from the desk came and showed me that they were big cups already on the table. C O I K. Of course, if I had seen the cups on the table as I walked in or if I had been greeted as I walked in, I would have known that I could get a cup from my then yet undesignated place.
The room is well furnished and well provided, although the lighting leaves something to be improved.
Because I needed to leave at 4 a.m., I was glad for a 24-hour front desk. However, the desk agent was often doing something in the area near the breakfast room. The staff was, nevertheless, polite and professional.
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Date of stay: June 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We spent 7 nights here, found staff friendly enough, breakfast is ok, sleep was ok in room, we did have a couple of hiccups, a few times the room card did not work, and we had to change rooms after a couple of nights, but this was sorted very quickly, by the young lad on reception, the second room (305) was very roomy. The location is good, a few yards from the main Railway station, trams and buses. One thing is being British , I do like a nice cup of tea, alas the rooms do not have tea/coffee making facilities, and no bottled water. Although you can get bottled water at reception for 1 euro.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked this hotel a month in advance for our upcoming trip to Bordeaux. The reason that we booked this hotel was its central location and the reasonable pricing for the bookings that included breakfast. Our trust in the Accor hotel group was an important factor that shortlisted the hotel on our choices.The hotel photos promised a nicely decorated clean room and our expectation levels were minimal levels of comfort with reasonably comfortable and very clean rooms (which is how I would define Ibis brand).
When we arrived at the hotel, it looked really derelict and the area didn't seem to be nice with lots of buildings around it under construction or semi demolished. We went inside hoping that it is not as bad as it looks from outside. The reception staff welcomed us in an efficient manner. They didn't mention anything about the welcome drink that I was supposed to be offered due to Accor All Silver status – there was no mention of the status but the staff offered something immediately when we mentioned this.
As soon as we got into the room, we realised that we don't want to be in this hotel anymore. The room was tiny, a double bed and no place to even put your luggage or stand. The cleanliness was questionable; the windows and curtain full of dust, four flies dancing around, black spots on the walls and mould in bathroom surfaces. We tried to convince ourselves that we can stay here for "just" three days for 20 minutes but it became clear that we were hoping for a nice comfortable stay, not some room where we would be on the edge worrying about cleanliness and health.
For this reason, for the first time in our lives, we packed our stuff, went back to the reception and said we are checking out no matter what but we would appreciate some refund at least for the nights that we didn't stay. The receptionist was kind enough to listen to our concern and agreed to pass our complaint to the hotel manager.
A few hours later, the hotel manager emailed us saying that since we have a non-refundable booking, the hotel is not obligated to pay anything but as a token of goodwill they will refund half of the cost if I can send my credit card details. Stupidly enough, I sent my card details and still have not received any of the promised refund. The manager doesn't respond to the emails for a confirmation of the refund anymore and I changed my credit card details since the hotel completely lost my trust.
Considering this experience, I cannot say anything good about this hotel apart from friendly and understanding reception staff. Avoid it if you can.
When we arrived at the hotel, it looked really derelict and the area didn't seem to be nice with lots of buildings around it under construction or semi demolished. We went inside hoping that it is not as bad as it looks from outside. The reception staff welcomed us in an efficient manner. They didn't mention anything about the welcome drink that I was supposed to be offered due to Accor All Silver status – there was no mention of the status but the staff offered something immediately when we mentioned this.
As soon as we got into the room, we realised that we don't want to be in this hotel anymore. The room was tiny, a double bed and no place to even put your luggage or stand. The cleanliness was questionable; the windows and curtain full of dust, four flies dancing around, black spots on the walls and mould in bathroom surfaces. We tried to convince ourselves that we can stay here for "just" three days for 20 minutes but it became clear that we were hoping for a nice comfortable stay, not some room where we would be on the edge worrying about cleanliness and health.
For this reason, for the first time in our lives, we packed our stuff, went back to the reception and said we are checking out no matter what but we would appreciate some refund at least for the nights that we didn't stay. The receptionist was kind enough to listen to our concern and agreed to pass our complaint to the hotel manager.
A few hours later, the hotel manager emailed us saying that since we have a non-refundable booking, the hotel is not obligated to pay anything but as a token of goodwill they will refund half of the cost if I can send my credit card details. Stupidly enough, I sent my card details and still have not received any of the promised refund. The manager doesn't respond to the emails for a confirmation of the refund anymore and I changed my credit card details since the hotel completely lost my trust.
Considering this experience, I cannot say anything good about this hotel apart from friendly and understanding reception staff. Avoid it if you can.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip:Â Don't consider staying for more than 1 night unless absolutely necessary
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It’s hard to write a review for a budget hotel you don’t have high expectations for as it’s just what it says it is - a budget hotel. However this place was bad. The location is ok, it’s near the station and close to down town. The neighbourhood is a bit rough but we didn’t mind that too much as we only stayed two nights. It’s the hotel itself which is just awful. First of all there is zero atmosphere in the place. They couldn’t have chosen more soulless decor if they tried. The landings outside the rooms are dark and miserable and the rooms themselves are so small it was like sleeping in a tiny cell. The twin beds in our room took up the entire space. I had no bedside table. Then there was the tiny window, like a porthole. I felt so claustrophobic, I could hardly sleep. Then there was the totally over familiar, cheeky receptionist. She checked us in, all fine. Soon after check in we went back down to reception to say the tv wasn’t working. She said she would come to have a look. However when she came it was to verify that the tv actually wasn’t working! She disappeared and then came back a few minutes later, marching in without knocking. She said we would have to move rooms as she couldn’t fix the tv. I said we wouldn’t bother. The following day the same girl made such a big deal trying to reactive my key. She did so at reception but when I tried the key, it still wouldn’t work so I had to go down again. I was made to feel stupid! She came up with me, carrying a little machine and she reactivated the key somehow and at the same time behaved in a very offhand manner, like she went out of her way. The following morning though, her behaviour took the biscuit. I was exiting the building while she was dealing with a customer but she saw me and beckoned me with her index finger! I asked her what she wanted and she said she needed my Covid vaccination certificate. I showed it to her of course. It was peculiar as my husband had passed her a few minutes before but she didn’t ask for his. It was most odd. I could not wait to leave this place. It is uncomfortable and gloomy.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is excellent for a short stay in Bordeaux. The hotel was clean and well kept. The room was adequate for a 4 nights. Breakfast was plentiful and the hotel offers gluten-free bread. The staff were friendly and helpful. The hotel is 150m from the main station which also serves as a transport hub for 2 tram lines and several bus routes.
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Review collected in partnership with Accorhotels.com
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Check in/reception/breakfast was fine.
Room 125 was horrible. Poor condition, air conditioning not working, Bathroom door doesn't close, damaged door, black mould on bathroom walls ceiling and tiles. Shower flooded bathroom floor. Not a healthy environment to stay in. No matter how old a room or building is there is NO excuse for black mould to this extent. So far the Accor group have given very poor customer service regarding my complaint. I do not recommend using them.
Room 125 was horrible. Poor condition, air conditioning not working, Bathroom door doesn't close, damaged door, black mould on bathroom walls ceiling and tiles. Shower flooded bathroom floor. Not a healthy environment to stay in. No matter how old a room or building is there is NO excuse for black mould to this extent. So far the Accor group have given very poor customer service regarding my complaint. I do not recommend using them.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nathalie LAGARDE, Autre at Ibis Styles Bordeaux Gare Saint-Jean
Responded 18 Apr 2022
Monsieur Nous avons bien pris note de vos différents avis, déposés sur Tripadvisor, Google, Accor hotel. Nous sommes navrés de ce ressenti négatif à la suite de votre séjour chez nous et ferons en sorte que les problèmes évoqués soient résolus au plus vite. Nous espérons vous revoir très vite Bien cordialement
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
The location was good, but the interior was neglected. The room was nothing like the photos. The bathroom was dirty, hair in the shower, the toilet had horrible brown markings at bottom. The wall in bathroom had a bottom piece missing. The description of the room mentioned air conditioning but set on heating for the whole building and could not be adjusted according to front desk. It was 18-22 degrees outside during my stay. Asked for a fan, none available. Tried to change the room could not do that either. Dirty outside at the entrance of the hotel. Windows dirty as well, just look neglected. The floor was dirty and even with daily cleaning of the room, it did not improve. Breakfast was good, although the quality of coffee was shocking. The staff was friendly and helpful. Not a good experience during a four day stay over. After this experience I doubt I would book with Ibis again. The cleanliness and maintenance are serious lacking.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked an ibis hotel and didn’t know that there were 3 with almost the same name by the train station. We thought we arrived at the right one at 9:30 at night with kids but obviously we were wrong.
Let me just say that the receptionist was beyond rude. I can just tell she wanted to be rude. I’m pretty open minded but I just sensed she was being racist.
She absolutely refused to help us. She just said that we weren’t at her ibis and there are other hotels. That’s it. We kept asking her to look at our phone and see the ibis email so maybe she can figure is. Nope! She just stood there. We had to drag our bags around to the other one until we found the right one.
I just can’t believe how an employee can represent a brand and just refuse to help. She even knew we were at one of the other ibis hotels.
They really need to do some diversity training at these locations. We did find our correct ibis hotel and the receptionist there was very welcoming! I guess you will always have a few bad apples in the bunch.
Let me just say that the receptionist was beyond rude. I can just tell she wanted to be rude. I’m pretty open minded but I just sensed she was being racist.
She absolutely refused to help us. She just said that we weren’t at her ibis and there are other hotels. That’s it. We kept asking her to look at our phone and see the ibis email so maybe she can figure is. Nope! She just stood there. We had to drag our bags around to the other one until we found the right one.
I just can’t believe how an employee can represent a brand and just refuse to help. She even knew we were at one of the other ibis hotels.
They really need to do some diversity training at these locations. We did find our correct ibis hotel and the receptionist there was very welcoming! I guess you will always have a few bad apples in the bunch.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My partner and me stayed 3 nights at the Ibis Styles Bordeaux Gare St Jean.
It is a good hotel with lovely staff.
The room was clean and well air-conditioned.
Breakfast was excellent. I would definitely recommend this hotel, use the tram to go into the City Centre as it is a long walk.
It is a good hotel with lovely staff.
The room was clean and well air-conditioned.
Breakfast was excellent. I would definitely recommend this hotel, use the tram to go into the City Centre as it is a long walk.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi
There is a sofa bed for 2 persons and 2 single beds
Best regards
the reception desk
Bonjour
Notre équipe est présente 24 h / 24, n'hésitez pas à nous contacter pour faire votre réservation
Bien cordialement
Nathalie
"The tram system in Bordeaux is brilliant, it's simple, easy and quick to use to get around. "Read full review
"Great location by train station with bars and restaurants close by Breakfast and wifi included"Read full review
ALSO KNOWN AS
kyriad hotel bordeaux
FORMERLY KNOWN AS
All Seasons Bordeaux Gare Saint Jean
LOCATION
FranceNouvelle-AquitaineGirondeBordeaux
NUMBER OF ROOMS
89
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingIBIS STYLES BORDEAUX GARE SAINT-JEAN | Hotel Reviews (France) - Tripadvisor
Frequently Asked Questions about Ibis Styles Bordeaux Gare Saint-Jean
Which popular attractions are close to Ibis Styles Bordeaux Gare Saint-Jean?
Nearby attractions include Escape Hunt (0.4 km), Église Sainte-Croix (0.5 km), and Vieux Bordeaux (0.3 km).
What are some of the property amenities at Ibis Styles Bordeaux Gare Saint-Jean?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at Ibis Styles Bordeaux Gare Saint-Jean?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Ibis Styles Bordeaux Gare Saint-Jean?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Ibis Styles Bordeaux Gare Saint-Jean?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Ibis Styles Bordeaux Gare Saint-Jean?
Conveniently located restaurants include O QG, Point Rouge, and Goupil Restaurant Bar.
Are pets allowed at Ibis Styles Bordeaux Gare Saint-Jean?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Ibis Styles Bordeaux Gare Saint-Jean?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Ibis Styles Bordeaux Gare Saint-Jean?
Many travellers enjoy visiting Port de la Lune (2.8 km), Palais de Justice (1.9 km), and Halle des Chartrons (2.9 km).
Is Ibis Styles Bordeaux Gare Saint-Jean accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.