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Lancaster House

Traveller (303)
360
Panoramas (6)
Dining (33)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
From the balconied Reception Lounge, to the open fire you instinctively know that Lancaster House is a place to savour the good things in life, such as excellent cuisine from The Foodworks Restaurant, or a drink in the courtyard of The Sandeman's Bar. This relaxed elegance is also reflected in each of the 99 rooms.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room service
Free parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Charming
HOTEL CLASS

Location

Full view
38Car recommended
Grade: 38 out of 100
334Restaurantswithin 10 km
109Attractionswithin 10 km
1,582Reviews
502Photos
8Q+A
100Room tips
Traveller rating
  • 956
  • 431
  • 138
  • 34
  • 23
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  • English
Popular mentions
Arrived late after a ferry trip from the IOM, was warmly welcomed by both the member of staff on duty and the big fire lit in the entrance area. Our room was comfortable and clean. Food was excellent and always had a good breakfast. All in all a great stay and we will be back.
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Response from AndyLemm, General Manager at Lancaster House
Responded 2 days ago
Dear Helen V, Thank you for taking the time to review your recent stay here at Lancaster House, I glad that you found the welcome warm both from the team and the large open fire in reception and I have of course shared your feedback with the team and we all look forward to welcoming you back soon. Kindest Regards Andy Lemm General Manager
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We stayed here with some friends for 2 nights in november last year and really enjoyed our stay. The hotel is charming and the main draw for us is the big oopen fire in the reception area, it was always a rush to get there while the settees were free. The rooms are very big
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Response from AndyLemm, General Manager at Lancaster House
Responded 2 days ago
Dear K-Dub1985, Thank you for reviewing your stay with us here at Lancaster House, I glad to read that in the main you enjoyed your time with us and in particular the large open fire in reception which is certainly a popular location during the winter months. In relation to the lighting in the bedroom, I will investigate this further as we are always looking for ways to improve the offering for our guests. I do hope we have the pleasure of being able to welcome you back again in the future. Kindest Regards Andy Lemm General Manager
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A really nice hotel. The staff could not be more helpful. They actually had a wood fire in the lobby at 2:00 am. It was right next to the University and it is quite a big hotel (I usually prefer small places) so I was not expecting good personalised service and a good view.
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Response from AndyLemm, General Manager at Lancaster House
Responded 1 week ago
Dear Irish R, Thank you for your positive review, i am glad that the team made you feel so welcome and we do hope you will return again in the future. Kindest Regards Andy Lemm General Manager
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Stayed for a couple of nights and I must say the highlight of my trip was the staff. From the amazing Annie on reception who never shows stress even with a que of fussy people. Then you have the bar staff Jake was Brill he did seem a little stressy at some customers but nice
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Response from AndyLemm, General Manager at Lancaster House
Responded 1 week ago
Dear Jjames1983, Thank you for your recent review of Lancaster House. It is always pleasing to read positive feedback especially when it relates in the main to the team and the excellent work and hospitality they provide the guests that are staying with us. I am glad that Clare was able to guide you towards what is my personal favourite dessert on the menu and also arrange for you to enjoy this sat in front of the fire in the lounge. We all look forward to welcoming you back again in the future and if I can be of any assistance please do not hesitate to contact me directly at the hotel. Kindest Regards Andy Lemm General Manager
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Stayed here for 2 nights in February on a deal. Was well worth the money. Lovely open fine in reception area. Room fine, quite large. Shower needs an upgrade though. Food in the restaurant and Sandemans Bar was very good with ample portions. Breakfast too was very good. We
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Response from AndyLemm, General Manager at Lancaster House
Responded 1 week ago
Dear Dutch846, Thank you for taking the time to review your recent stay with us. It is great to read that you have enjoyed almost all aspects of your stay, in particular the food offering both in the Foodworks Restaurant and the Sandeman Bar. I am sorry that you encountered the issue with the shower and the indoor hot tub the later has now been rectified. I do hope we will have the pleasure of welcoming you back again in the not to distant future. Kindest Regards Andy Lemm General Manager
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorLancaster House
The Luxury Studio at the Lancaster House
Professional photo exclusively commissioned by TripAdvisorLancaster House
The Family Room at the Lancaster House
Professional photo exclusively commissioned by TripAdvisorLancaster House
The Classic Room at the Lancaster House
Professional photo exclusively commissioned by TripAdvisorLancaster House
The Arnside at the Lancaster House
Photo provided by managementLancaster House
Luxury Studio Suite
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Hi Matt C, The facilities in The Sandpiper Health Club are complimentary for residents to use. There is a swimming pool, sauna, steam room, indoor Jacuzzi, outdoor hot tub and a range of equipment in the gym area. Opening hours are from am till 10 pm with last admission being at 9.30 pm. If there is anything else we can help with please don't hesitate to get in touch.
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Good Afternoon Cat M, My Guest Services Manager has responded to your email, my sincere apologies for the delay in the response. I had been away on annual leave and obviously we wanted to conduct an investigation which had taken longer than anticipated. Best Regards Andy Lemm General Manager
1 vote
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Dear travelbabe2012, I am delighted that you are planning to visit the hotel. Taxis are readily available outside the station and would cost you approximately £8 to the hotel. Alternatively you could walk into the city centre, which would be around a 5 minute walk and catch any of the buses that are heading to Lancaster University - all of these buses would then require a further 5 minute walk to the hotel. We are situated adjacent to the University Campus. If you require any further assistance please do not hesitate to contact us again. We look forward to welcoming you to the hotel. With Kind Regards Cherrie Hargreaves Guest Services Manager
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hi, would it be better to book massages ect before we arrive or is there usually availability?
Hi, thanks for the enquiry. I'd always recommend booking treatments in advance to save disappointment, especially at the weekends. You'll find a list of all our treatments on the English Lakes Hotels main website on the "Leisure" page, and you can call the beauty salon direct on 01524 585185 to check availability. We look forward to hopefully welcoming you soon. Kind regards Tim Bell, General Manager
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12
"Rooms further down the corridor are well away from any noise in the hotel."
"We had a family room which had a double & 2 singles, even though we only needed one single"
"The suite rooms provide excellent space"
"The rooms at the back are quieter but the best views are at the front"
"Suite was good"
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PRICE RANGE
US$103 - US$196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lancaster house hotel lancasterlancaster hotel
LOCATION
United KingdomEnglandLancaster DistrictLancaster
NUMBER OF ROOMS
99
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