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Crowne Plaza Basingstoke

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Traveller (64)
Room & Suite (66)
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Overview
Hotel website
Old Common Road Black Dam, Basingstoke RG21 3PR England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
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Reviews (192)
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188 results
Traveller rating
106
39
18
16
9
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LanguageEnglish
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106
39
18
16
9
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All reviews the club lounge pillow spray ihg brand no eye contact excellent decor afternoon tea deep sleep large walk in shower complimentary water recent refurbishment usb sockets the ground floor definitely stay here again through groupon stayed here for nights large comfortable bed quality toiletries
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1 - 5 of 188 reviews
Reviewed 3 days ago

Stayed here for my birthday weekend in September. The hotel is pleasant enough, but I would've expected something more from a Crowne Plaza. It's hard to tell this apart from a Holiday Inn, and I've even received better service at many Holiday Inn Expresses. Good...More

Thank Terry D
Hotel's Favourite
Reviewed 6 June 2018

Stayed here for 2 nights as a part of a package for peppa pig world. I had a newly refurbished family room which was great. It had comfort beds, the kids slept on the fold out sofa bed, very nice power shower and very clean...More

1  Thank Stephen G
Response from Irina G, Guest Relations Manager at Crowne Plaza BasingstokeResponded 7 June 2018

Dear Stephen G, Thank you for your lovely review following your recent stay with us at Crowne Plaza Basingstoke. I am delighted to read such positive comments concerning your overall stay experience. Thank you also for your very kind comments concerning our staff, they will...More

Reviewed 4 days ago via mobile

Stayed here for 2 night and it’s very good. From the warm welcome to check out pure customer service. My room was nice if a little dated, these are due a refurb soon. The breakfast is amazing one of the better ones I have had...More

Thank David F
Reviewed 1 week ago

We had an excellent stay at the Crowne Plaza in Basingstoke. It was made especially good by Faizan the receptionist on duty. He provided exceptional customer service and made our stay very special (Thank you Faizan!) The breakfast was also very good!

1  Thank Storyteller736811
Reviewed 1 week ago via mobile

Not a great welcome. Felt rushed throughout. Made to feel like Groupon customers - the server even doubting that I had purchased the prosecco option lunch. The sandwiches were not great, the beef was so disgusting that it could not be physically eaten. Scones made...More

Thank Katherine B
Response from gmcpbasingstoke, General Manager at Crowne Plaza BasingstokeResponded 1 week ago

Dear Katherine B Thank you for taking the time to share your feedback regarding your recent Afternoon Tea experience here at Crowne Plaza Basingstoke Firstly, please let me apologies for us not having delivered the level of service expected by our valued customer. It is...More

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About
Description
Modern hotel located 2 miles from Basingstoke station & 35 from Heathrow Airport. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair Access
Pool
Beachfront
Free Internet
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Non-Smoking Rooms
Number of rooms
140
Price range
US$74 - US$176 (Based on Average Rates for a Standard Room)
Formerly known as
The Basingstoke Hotel
Also Known As
Hilton Basingstoke Hotel Basingstoke
,
Hilton International Basingstoke
,
Basingstoke Hilton International
Location
United Kingdom > England > Hampshire > Basingstoke
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Non-Smoking Rooms
Number of rooms
140
Price range
US$74 - US$176 (Based on Average Rates for a Standard Room)
Formerly known as
The Basingstoke Hotel
Also Known As
Hilton Basingstoke Hotel Basingstoke
,
Hilton International Basingstoke
,
Basingstoke Hilton International
Location
United Kingdom > England > Hampshire > Basingstoke
Photos
Traveller (64)
Room & Suite (66)
Dining (44)
Business Centre & Event Rooms (6)
Nearby
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Nearby AttractionsSee all 70 nearby attractions
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Questions & Answers
Ask a question
xelliec
6 October 2018|
Answer
Response from julie l | Reviewed this property |
Not sure
-1
Votes
Danny W
3 July 2018|
AnswerShow all 2 answers
Response from justustwo1965 | Reviewed this property |
They will store your luggage.
1
Vote
Pratama P
28 May 2018|
Answer
Response from justustwo1965 | Reviewed this property |
There isn’t a shuttle bus. You’re a heck of a journey from legoland with buses and trains. You might be better in a hotel nearer or hiring a car to be honest.
2
Votes
Room Tips
"Enjoy the ease of the place"
NickK1878
1 week ago
Read review
"Ask for refurbished room"
OneGlove
2 weeks ago
Read review
"Ask for a room at the back ie not over looking car park."
holidayhappydays
5 Sep 2018
Read review
"Rooms to the back of the hotel are much quieter."
jonw528
4 Sep 2018
Read review
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