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Sofitel London Gatwick

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Traveller (982)
Room & Suite (411)
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Overview
  • Excellent55%
  • Very good32%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“urban cafe”(143 reviews)
“la brasserie”(111 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sofitel London Gatwick
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
Offers from Sofitel London Gatwick
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (8,694)
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8,470 results
Traveller rating
4,503
2,781
780
255
151
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4,503
2,781
780
255
151
Show reviews that mention
All reviewsthe oriental restauranturban cafela brasseriesouth terminalan early flightchoice of restaurantscovered walkwaythe club loungesuperior roomcar parknext morningstart your holidaycomfortable bedsgood nights sleepquick checkan overnight staypre flight stay
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1 - 5 of 8,470 reviews
Reviewed 2 days ago

Very nice hotel. Rooms are very comfortable and clean. The lobby area with the bar and restaurants was good with a fair bit on offer for an airport hotel. Our little girl was sick over the bed at 10pm and housekeeping arrived within minutes to...More

Thank aomanch28
Response from Sofitel_LGW, Manager at Sofitel London GatwickResponded yesterday

Bonjour aomanch28, I am absolutely delighted to read your comments relating to your recent stay. As it is always a pleasure to receive positive feedback, I have shared it with our team; I am sure that they are very much encouraged by your appreciative comments....More

Hotel's Favourite
Reviewed 5 March 2018

Flying from Gatwick, this is the perfect place to rest the night before take off. The staff are welcoming and attentive, there is a car park on site (so easy when you return). We upgraded to an executive room and access to the lounge with...More

9  Thank keithr514
Response from Sofitel_LGW, Manager at Sofitel London GatwickResponded 11 March 2018

Bonjour keithr514, Thank you for your 5 star review! I am thrilled to read that you were very happy with the facilities and service we provide. I am pleased to hear that your room allocation matched your preferences and Sofitel 'My Bed' guaranteed a good...More

Reviewed 3 days ago

Arrived around 10.30am on a Saturday morning, I had pre-booked early check-in, this allows arrival from 8.30am. The room was clean, tidy and as expected. Early morning alarm call and left before 5.30am the next day. The hotel's location is perfect and is has a...More

Thank Anoreta
Response from Sofitel_LGW, Manager at Sofitel London GatwickResponded yesterday

Bonjour Anoreta, Thank you for your excellent review of our Hotel and for scoring us 5-Stars!! I am grateful to read you had a wonderful stay and experienced the convenience of our Hotel being directly connected to North Terminal by a covered walkway. We are...More

Reviewed 3 days ago

Second time of staying here, didn't disappoint again. Check in quick and easy, staff make you feel welcome, rooms decent size and comfortable. Best thing is the covered walkway into North terminal from the reception area, no more than 5 minutes. Ideal if you have...More

Thank torquay2
Response from Sofitel_LGW, Manager at Sofitel London GatwickResponded yesterday

Bonjour torquay2, We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I am delighted that you found our hospitality to your satisfaction. Thank you again for sharing your experience, and we...More

Reviewed 3 days ago via mobile

Four of us booked to stay here for one night as we had an early flight the next morning. This is our fourth stay at this hotel. It is ideal as it is directly attached to the airport by a walk way, so you don't...More

Thank KLA31
Response from Sofitel_LGW, Manager at Sofitel London GatwickResponded yesterday

Bonjour KLA31, I was so pleased and grateful to read your post; thank you very much for all your fantastic comments. I am delighted to hear that you found our hospitality to your satisfaction. We always strive to provide an exceptional service to our guests....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$151 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Crawley
#3 Business Hotel in Crawley
#3 Romantic Hotel in Crawley
#4 Family Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$151 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Crawley
#3 Business Hotel in Crawley
#3 Romantic Hotel in Crawley
#4 Family Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (982)
Room & Suite (411)
Dining (89)
Amenities (13)
Business Centre & Event Rooms (12)
Family and Play Areas (1)
Questions & Answers
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Felicia A
20 May 2018|
AnswerShow all 3 answers
Response from suleake | Reviewed this property |
We have stayed there several times and trust me you hear nothing what so ever from the airport. This hotel is fantastic and highly recommend. I don't know if the hotel is sound proofed but please don't worry you will have a... More
0
Votes
paul1e001
8 May 2018|
AnswerShow all 2 answers
Response from WillNolan1 | Reviewed this property |
If you book the on site parking then there is a car park at the side of the hotel.
1
Vote
Room Tips
"Pay more for airport view"
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"I always ask for room 596 with its panoramic view of the comings and goings on the airfield."
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"May be less expensive to not get the breakfast package with the room"
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"Be sure to book a room overlooking the runway."
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