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Days Inn Peterborough

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Traveller (55)
Room & Suite (37)
Dining (2)
Overview
  • Excellent18%
  • Very good42%
  • Average22%
  • Poor9%
  • Terrible9%
Travellers talk about
“service station”(22 reviews)
“service area”(13 reviews)
“free wifi”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
Breakfast included
4 Star accommodation
All hotel details
Additional information
Offers from Days Inn Peterborough
Special Offer: STAY 2+ NIGHTS, SAVE 20%
Offers from Days Inn Peterborough
Special Offer: STAY 2+ NIGHTS, SAVE 20%
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (410)
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1 - 5 of 398 reviews
Reviewed 6 days ago

I've stayed here a number of times when attending local training courses & the hotel is always clean & tidy, staff are friendly & helpful & the rooms comfortable. All I really ask is that the beds are comfortable, there is somewhere to hang clothes...More

1  Thank Darren B
Reviewed 1 week ago via mobile

Good size room friendly staff Enough hanging space usual coffee tea stuff decent size mirror and tv great bathroom plenty of space Carpet a little tired bed not great every time you move you get a spring chorus dong dong ding surprised how quite it...More

Thank sunshinemark1
Reviewed 1 week ago

I stayed in this hotel for a month on business, so I got to know it and the staff quite well. The hotel itself is fine. It has air conditioning which is a plus over some hotels in this price bracket. There is no breakfast...More

Thank Smada36
Reviewed 3 weeks ago

We booked this at the last minute as a stop over on our journey. Towels were provided but no tea or coffee making facilities and no toiletries. The bed was jolly uncomfortable with the springs digging in and one of those bouncy trampoline mattresses. There...More

Thank Tammy40422
Reviewed 4 weeks ago

We stayed at this hotel for 2 nights. The staff were very friendly and helpful. Our room was lovely and clean bed was very comfortable. Tea and coffee facilities on hand. Cant fault it. Amenities are next door take away food like any other service...More

Thank Gloria A
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Details
Price range
US$48 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Peterborough
#6 Luxury Hotel in Peterborough
Room types
Non-Smoking Rooms
Details
Price range
US$48 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Peterborough
#6 Luxury Hotel in Peterborough
Room types
Non-Smoking Rooms
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Traveller (55)
Room & Suite (37)
Dining (2)
Questions & Answers
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geggia73
Just had to leave the Days Inn in Peterborough. Terrible place. I've just been there and had to leave. They basically stole my money. When I got there, I said I had booked a downstairs room as I have a dog. The Receptionist told me that she had no note of that so I had to go upstairs as they had no rooms available downstairs. I was unhappy but had to accept. She then asked me whether I'd booked a smoking room to which I answered I hadn't (I suffer from allergies and asthma so no way I'd have booked one). She said ok and proceeded to check me in. I paid, she gave me the magnetic card to room 230 and as soon as I got upstairs I can smell cigarette smoke. I went downstairs immediately saying there must be an error and no way I could sleep in that room (without ending up in hospital!). She just said that was the room I'd booked (!) so I had to stay there. No way I could have booked a smoking room as it would send me to hospital! And besides this 'mistake' I'd also made the mistake of not asking for a downstairs room?? Could it be that they got it all wrong?? I asked for a refund as I couldn't stay there, but she wouldn't give me my money back as I had to wait for the manager who wouldn't be there until tomorrow morning. I asked whether she expected me to spend the night at Reception and she shrugged. In the meanwhile, other people were checking in and I heard them being asked whether they wanted a smoking or non smoking room, upstairs or downstairs!!!! So she could have moved things around had she wanted to!!!! But apparently as THAT was the room her system told her I'd booked I had to stay there! She said she could ozone the room for me and I had to be out for a couple of hours. I asked if that would get rid of smoke in the carpet, walls, ceiling etc again, she shrugged! I've never seen such inflexible, rude behaviour and quite frankly I feel they've robbed me of my money. On top of that, the place looked shabby and dirty and unwelcoming, but I didn't stay long enough to take in the surroundings in detail. Never again - their dishonest behaviour is the worst bit about this experience. Does anyone know whom I can report them to and how I can put in a formal complaint?
8 July 2016|
AnswerShow all 5 answers
Response from RamadaDays | Property representative |
Thank you for your review and apologies for the poor service you encountered; the issues you have raised are being looked in to and are being dealt with accordingly. Please email me directly with your name and the date you... More
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Room Tips
"Rooms at the front overlook the coach park. This can be a high traffic area and operates 24 hours a day."
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"Just check a room that has been allocated to you to see if its what you need."
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"There is no lift so need to ask for room downstairs if have mobility problems"
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"Just stay at a different hotel, it’s that simple."
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