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Custom House Hotel

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Traveller (23)
Room & Suite (9)
Dining (8)
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Overview
  • Excellent20%
  • Very good33%
  • Average22%
  • Poor11%
  • Terrible14%
Travellers talk about
“bay hotel”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Bar/Lounge
Wheelchair Access
Air Conditioning
3 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (137)
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133 results
Traveller rating
28
42
27
16
20
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Time of year
LanguageEnglish
28
42
27
16
20
Show reviews that mention
All reviewsbay hotela wonderful staycooked breakfastscottish breakfastfive minute walkfamily mealplenty of free parkingmy home townsoupsteak pieincluded in the priceold buildingfamily memberstown centrefew yearsroom was largegreat value for money
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1 - 5 of 133 reviews
Reviewed 2 days ago via mobile

Stayed one night as we were attending the Future Islands gig at the Town Hall, it's an old building but it's in pretty good condition, the room was a good size, nice and clean with an excellent shower, we had a few drinks in the...More

Thank Alan M
Reviewed 4 days ago via mobile

On a short notice business trip had to bring my dogs ,not only did they accommodate them ,the staff made them extremely welcome,all the staff were outstanding,the food was first class and I can't wait to stay again and get stuck in to the steak...More

Thank iaindocherty
Reviewed 1 May 2018 via mobile

The staff in the hotel couldnt do enough for us especially Sharon. Room we got wasnt the greatest but there was no problem about been changed to a better room with lovely views. Breakfast was very nice and there was a variety of breakfast.

1  Thank doods26
Reviewed 29 April 2018

Stayed here when attending a party nearby. staff are friendly, and hotel is clean and tidy, good breakfast. I was in room 14, which unfortunately is beside the lift. Every time the lift is called it "pings". Seemed to be a lot of folk coming...More

1  Thank SanJuan1968
Response from Stephen M, Owner at Custom House HotelResponded 1 May 2018

Thank you for your review. Yes room 14 is right next to the lift so unfortunately it can be heard from your room. The other rooms in the hotel are allot further away so the lift cant be heard. If you come stay with us...More

Reviewed 19 April 2018 via mobile

Stayed on Tuesday 17th and was a bit alarmed by the reviews after I’d checked in. Anyhow the room (single bed - ages since I tried one of those!) was clean and equipped with coffee, tv, shower so not so bad. A slight sour smell...More

1  Thank geofftheboss
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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$64 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$64 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (23)
Room & Suite (9)
Dining (8)
Family and Play Areas (1)
Questions & Answers
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tedandpig
23 October 2017|
AnswerShow all 7 answers
Response from kirsteen12 | Reviewed this property |
No not in mine x
0
Votes
Marie P
14 September 2017|
AnswerShow all 4 answers
Response from moira s | Reviewed this property |
Not to my knowledge. We ate in the dinning room. Have to be honest and say that for us, the breakfast was fab. Hope this helps.
0
Votes
Teresa T
31 July 2017|
Answer
Response from saffron29 | Reviewed this property |
two min walk
0
Votes
Room Tips
"Well away from lift"
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"simple dont book one."
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"Go somewhere else."
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"don't go......... the rooms are sub standard even for a budget hotel"
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