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Jurys Inn Inverness

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Millburn Road, Inverness IV2 3TR Scotland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$142
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US$140
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (193)
Room & Suite (178)
Dining (62)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
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Updated 11/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jurys Inn Inverness
Updated 11/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 37 hotels in Inverness
Location
Cleanliness
Service
Value
Having recently undergone a multi-million pound refurbishment, Jurys Inn Inverness boasts 118 newly designed bedrooms furnished with large soft DREAM bed by Jurys Inn, work desk, free BT Wi-Fi internet access, en-suite bathrooms with complimentary toiletries, and flat screen TV with Freeview. Situated just outside the city centre on Millburn Road, 2.2 miles from Inverness railway station, our hotel in Inverness is perfectly placed for visiting the 'Capital of the Highlands'. A stone's throw away from the impressive scenery of the Beauly Firth, Jurys Inn Inverness also offers easy drives to famous Scottish landscapes and Lochs, from the Cairngorms National Park to the mythical Loch Ness. Inverness city centre is a thriving hub of Scottish culture and heritage, whether exploring the Inverness Museum & Gallery or taking in some culture at the Eden Court Theatre, Jurys Inn Inverness is ideally located. The city is also home to a range of fantastic restaurants and bars, some of which have picturesque views of the River Ness. Jurys Inn Inverness offers the Dornoch Bar for those wishing to relax with a beverage or light meal after a long day of city exploring, or business. Our Cromarty Restaurant provides a friendly atmosphere for our guests to enjoy a delicious meal surrounded by contemporary decor. 24 hour room service is also available. The hotel is home to Juvenate Health and Leisure Centre, with indoor heated pool and fully-equipped gym, and also has 4 flexible meeting rooms on site accommodating up to 250 delegates.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Paid public parking on-site
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Banquet room
Meeting rooms
Spa
Massage
Steam room
Baggage storage
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
879Reviews18Q+A42Room tips
Traveller rating
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Popular mentions
Derek W wrote a review 1 Dec
New Cumnock13 contributions5 helpful votes
Great stay.hotel caters for all your needs.great sleep as well.good family hotel with the breakfast And the bar for food and drink.only gripe is the cost of drinks & food which could be cheaper. Thanks Jurys
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Date of stay: December 2021Trip type: Travelled on business
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Response from Customer Experience, Other at Jurys Inn Inverness
Responded 2 days ago
Good Afternoon Derek W, Thank you very much for taking the time to review your recent stay with us, we are happy to hear that you found our hotel, breakfast, sleep and comfort to be all great! We look forward to welcoming you back to Jurys Inns and Leonardo hotels in the near future! Kind Regards, Melisa Customer Experience Team
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julie g wrote a review Nov 2021
London, United Kingdom85 contributions17 helpful votes
We had a pleasant enough stay here. Receptionist was very helpful and polite. All covid restrictions were adhere too. Hotel room was clean and bed very comfortable. It did state that it had recently been refurbished, unfortunately I can’t say that we noticed. Breakfast was nice and fresh. We would stay here again.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
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Response from Customer Experience, Other at Jurys Inn Inverness
Responded 6 days ago
Good Afternoon juliegD1438XJ, Thank you very much for staying with us recently and thank you for your review, we are so glad to know that you found the room and bed to be clean and comfortable, the breakfast served to be nice and fresh, and our staff to be very helpful and polite, especially our receptionist! We can't wait for your next visit to a Jurys Inn or a Leonardo hotel very soon! Kind Regards, Melisa Customer Experience Team
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rob s wrote a review Nov 2021
Milton Keynes, United Kingdom12 contributions3 helpful votes
Very pleasant well run hotel, clean room, consumables easily requested at reception including towel and toiletries. Earplus provided in room as hotel is near to main dual carriageway but not an issue if window is shut. This can be a nuisance if showering late, you have to keep bathroom door shut in fear of setting off alarm. Therefore when you do open door, the room steams up so you have to have window open. Could do with bathroom ventilation. Small niggle really and never affected our sleep as we showered in mornings.
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Date of stay: October 2021
Value
Service
Sleep Quality
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Response from Customer Experience, Other at Jurys Inn Inverness
Responded 3 weeks ago
Good Afternoon rob s, Thank you very much for your review and for choosing to stay with us, we are happy to hear that you found our hotel to be very pleasant, the room to be clean and to your liking, and that you value our staff and service! Thank you for the feedback in regards to the bathroom ventilation, we will pass this on to the management team and we look forward to welcoming you back in the near future! Kind Regards, Melisa Customer Experience Team
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Nigel R wrote a review Oct 2021
8 contributions2 helpful votes
+1
I read somewhere that Jurys Inn had a revamp in recent years. If that's the case, it feels like some money was spent on the frills but the fabric was totally neglected. Pros: - Swimming pool was well run and clean (separate business to the hotel) - Breakfast was consistently good over a few days - Restaurant food was OK, but nothing to write home about. Cons: - The room was dirty (see photos). The outside of our door had a brown smear next to the handle - no idea what it was but needless to say, I didn't explore it too much. Our carpet was dirty and stained - the hotel budget clearly didn't stretch to a decent carpet clean. Our bathroom had a cringeworthy shower curtain and the door had sharp broken edges (we had a 4-year old staying in the room). - The hotel itself was dirty. While we were there, a broken cup stood untouched on the floor next to the lift until we left 4 nights later. Somebody had split something sticky in the lift and it also remained untouched the whole time we were there. - The staff were not particularly friendly or engaging and could benefit from more training. On two occasions at the bar, I witnessed the bar manager slam down the phone to a colleague, bad mouth them, and could clearly see the two girls working at the time were afraid to engage with him. - The room was noisy - we were staying in an Exec room with sofa-bed for our 4-year old. His space was right beside the lift shaft which proved a little disturbing, especially when a wedding for 95 people took place one of the nights. Not to mention the fire alarm going off at 10 pm (false alarm). Overall, I was very unimpressed and will not be staying with the hotel again, by myself or with family.
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Date of stay: October 2021
Location
Cleanliness
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Response from Customer Experience, Other at Jurys Inn Inverness
Responded 29 Oct 2021
Good morning nigelr345, Thanks for staying with us and leaving a review. I'm pleased you enjoyed the swimming pool, the breakfast and the restaurant food. I am sorry that you found the hotel not to meet our usual cleanliness standards. Unfortunately, even now, external factors outside of our control have made it difficult for us to deliver our usual standard of product and service. The impact of the pandemic, the shortage of available labour, and supply chain issues continue to present significant challenges for the hospitality industry. As a result of these factors, in this instance, we fell short of our usual cleanliness standards and for this I sincerely apologise. We are working with our housekeeping teams to ensure that this issue does not re-occur and we hope that we can have a chance to welcome you back to Jurys Inn and Leonardo Hotels in the near future. James Customer Experience Team
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Marc R wrote a review Oct 2021
Portsmouth, United Kingdom7 contributions
Stayed overnight while driving the Highlands. The room was quite good and does what is needed, beds comfy. But if you get one at the back it looks over a DFS store and some sort of ventilation facility which is noisy, the windows are old and don't keep it all out. We were given the wrong room to start, as we had a similar name to other guests and weren't asked for our reference number, so after some up and down from the rooms to reception and confusion it was rectified. We were given a free breakfast to compensate, but only when I prompted. By far the worst thing is the food, just dont bother eating there. In the area there is nowhere to eat except a lone KFC across the road, but for sure get a taxi or something into the town. The food was the worst I've probably ever experienced while travelling, £14 for a microwaved tinned hotdog, and £16 for a frozen microwaved pizza! To add to it as part of a large group, the waiter decided to split the cost evenly across all of our rooms rather than let us pay individually. So our bill was actually for more than we had, and caused lots of challenges for reception in the morning while everyone complained and had to have their bill altered. Also the menu was so badly printed it was hard to read, like you needed 3D glasses. Scored 3 only because the bed was comfortable and the staff rectified issues quickly with no fuss.
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: Don't eat there! Eat before you arrive or go into town.
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Response from Customer Experience, Other at Jurys Inn Inverness
Responded 26 Oct 2021
Good Afternoon Marc R, Thank you very much for taking the time to review your recent stay with us, we are glad to know that you found the room to be good and the beds to be comfortable. Meanwhile, we are truly sorry to hear that you had the inconvenience of having to switch rooms; I know how annoying that can be when all you want to do is relax for the evening. We do apologise for the confusion in regards to the bill as well. We’ve shared your feedback with the management team as we know they'll want to provide the additional training required to keep our high standards up, and we very much hope that we can welcome you back in the near future! Kind Regards, Melisa Customer Experience Team
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PRICE RANGE
US$68 - US$244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
thistle inverness hotel inverness, inverness thistle hotel
FORMERLY KNOWN AS
The Inverness Hotel
LOCATION
United KingdomScotlandScottish HighlandsInverness
NUMBER OF ROOMS
118
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Frequently Asked Questions about Jurys Inn Inverness
Which popular attractions are close to Jurys Inn Inverness?
Nearby attractions include Lounge and Bar at the Kingsmills (1.1 km) and Vue Cinema (1.1 km).
What are some of the property amenities at Jurys Inn Inverness?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Jurys Inn Inverness?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Jurys Inn Inverness?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Jurys Inn Inverness?
Conveniently located restaurants include Brewers Fayre Inshes Gate, The Fluke, and Howdens Garden Centre Restaurant.
Are there opportunities to exercise at Jurys Inn Inverness?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Jurys Inn Inverness?
Yes, dry cleaning and laundry service are offered to guests.
Does Jurys Inn Inverness offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Jurys Inn Inverness?
Many travellers enjoy visiting Clava Cairns (7.4 km), Inverness Castle Viewpoint (1.8 km), and Inverness Town House (1.7 km).
Is Jurys Inn Inverness accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.