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Mercure Inverness Hotel

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Traveller (194)
Room & Suite (97)
Dining (6)
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Overview
  • Excellent16%
  • Very good32%
  • Average30%
  • Poor14%
  • Terrible8%
Travellers talk about
“the river”(196 reviews)
“superior room”(13 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (1,304)
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Traveller rating
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350
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98
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204
350
365
163
98
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All reviewsthe riversuperior rooma river view roomreception stafftrain stationcity centrenesshighlands
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1 - 5 of 1,180 reviews
Reviewed 5 days ago

We are just back from a lovely stay at the Mercure hotel, the rooms are lovely and clean the food great and the staff very friendly, nothing was too much bother for them when we asked for anything. Will definitely be back to stay here.More

Thank Fiona P
Response from FraserPeterkin, General Manager at Mercure Inverness HotelResponded today

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

Reviewed 5 days ago

Rooms were basic and dated, Staff very friendly and food was of a good standard, Great view from room however noise was a complaint of mine. The hotel is conveniently located in the centre of inverness.More

Thank Alex w
Response from FraserPeterkin, General Manager at Mercure Inverness HotelResponded today

Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Inverness Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a...More

Reviewed 2 weeks ago

- Classic Double room very small - nothing like the picture on the website where it appears spacious - Shower room very small - shower only, no bath, and nowhere to put soap/shampoo or hang a towel while showering. - no ironing board, no fridge/mini...More

Thank 2012oscar
Response from FraserPeterkin, General Manager at Mercure Inverness HotelResponded 1 week ago

Dear Guest Thank you for taking the time to review your recent stay with us, I am sincerely sorry that you have left the hotel with unresolved issues. I would like the opportunity to discuss these with you and would appreciate it if you could...More

Reviewed 2 weeks ago via mobile

Here for 2 nights Room on the street side. -Loud noise from drunken people coming out from the pubs. Altough while everything is closed they kept on screaming till 1am. No airconditioning in the room so windows open. Bad idea. -At 5:15 it all starts...More

Thank freckles_44
Response from FraserPeterkin, General Manager at Mercure Inverness HotelResponded 1 week ago

Dear Guest Thank you for taking the time to review your recent stay with us, I am sincerely sorry that you have left the hotel with unresolved issues. I would like the opportunity to discuss these with you and would appreciate it if you could...More

Reviewed 3 weeks ago

You will need a Garmin to find the place. The Garmin will tell you that Church Street is "time restricted" or some such. The street is restricted to loading and unloading. Parking is in the rear. We parked and took our bags in and were...More

Thank becky h
Response from FraserPeterkin, General Manager at Mercure Inverness HotelResponded 1 week ago

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

View more reviews
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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$138 - US$350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$138 - US$350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (194)
Room & Suite (97)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Mike B
5 April 2018|
AnswerShow all 3 answers
Response from potaracke | Reviewed this property |
sorry....just now seen this. I don't really remember...about $10 a day.
0
Votes
IrishAlie
21 February 2018|
Answer
Response from Toshers | Reviewed this property |
3 ping UK plug
0
Votes
Shona H
23 January 2018|
Answer
Response from Farimads | Reviewed this property |
Yes there is a lift
0
Votes
Room Tips
"Go Riverside for a quieter room"
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"Book a room with a river view"
Read review
"Ask for a river ness view room"
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"Don’t stay here. Sleep in a doorway outside."
Read review
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