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pentahotel Inverness

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Traveller (233)
Room & Suite (61)
Dining (13)
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Overview
  • Excellent28%
  • Very good37%
  • Average20%
  • Poor9%
  • Terrible6%
Travellers talk about
“free movies”(35 reviews)
“free pool table”(19 reviews)
“reception bar”(13 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Fitness centre
4 Star Hotel
All hotel details
Additional information
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,411)
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1,292 results
Traveller rating
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436
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124
81
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LanguageEnglish
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384
436
267
124
81
Show reviews that mention
All reviewsfree moviesfree pool tablereception barmodern hotellarge tvtrain stationcentral locationwalk in showerone night staybusiness tripexcellent locationwould stay againplaystationtoiletries
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1 - 5 of 1,292 reviews
Reviewed 1 week ago via mobile

Nice and friendly staff , rooms very small and depending on where in the hotel can be very noisy due to next doors air-condition or vent ( not sure what it is ) WiFi extremely slow , great location , breakfast ok , could’ve so...More

Thank Jmsussex
Response from Zsolt J, General Manager at pentahotel InvernessResponded 5 days ago

Dear guest, We appreciate you taking the time to review our hotel and use all feedback to continually improve our customer service and guest experience. We do hope we can welcome you back to our hotel again soon. Kind regards Team penta

Reviewed 1 week ago

Service for food was poor. I got the Quinoa salad which tasted like water. Please improve on your vegetarian and vegan options and remember that vegans also have taste buds too! The service was extremely slow too, and I had to go up after every...More

Review collected in partnership with this hotel
Thank gsidhu2018
Response from Zsolt J, General Manager at pentahotel InvernessResponded 5 days ago

Dear guest, We appreciate you taking the time to review our hotel and use all feedback to continually improve our customer service and guest experience. We do hope we can welcome you back to our hotel again soon. Team penta

Reviewed 2 weeks ago

Couldn't have been better. Your hotel was as quirky & as memorable as your staff. Especially compared to the Parisienne hotel we'd just escaped, you totally rocked. And your front desk girl: hilarious, gorgeous, & cheeky. Give her an MBE, would you?

Review collected in partnership with this hotel
Thank Ulfdraed
Response from Zsolt J, General Manager at pentahotel InvernessResponded 1 week ago

One of the best reviews we have ever seen :)! Thanks a lot and see you again soon. Team penta

Reviewed 2 weeks ago

The location is fantastic and the staff are charming. The rooms are comfortable, but pretty basic, no closet, few plug-ins where you need them, no clock. The bar is open 24/7. Neat, huh? No. Awful. Most of the rooms overlook a courtyard that is part...More

Thank Tccutler
Response from Zsolt J, General Manager at pentahotel InvernessResponded 1 week ago

Dear guest, Thank you for reviewing our hotel and I'm sorry to hear your stay was not an enjoyable one. We strive to provide our guests with the very best customer service and whilst we are by no means perfect we do work hard to...More

Reviewed 2 weeks ago

I cannot say enough good things about the service at this hotel, especially Bobby. We were scheduled to stay here just one night in Inverness. Unfortunately, I had a freak accident in London on my way to the train to Inverness, and had spent the...More

Thank ACTtherapist
Response from Zsolt J, General Manager at pentahotel InvernessResponded 1 week ago

Dear Guest, thank you for your lovely feedback, we are delighted you had such a great stay with us. Shame about the accident, but it is good to know you were looked after very well. Please, visit us again, we are looking forward to welcoming...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$119 - US$362 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Inverness
#9 Luxury Hotel in Inverness
#14 Romantic Hotel in Inverness
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$119 - US$362 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Inverness
#9 Luxury Hotel in Inverness
#14 Romantic Hotel in Inverness
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (233)
Room & Suite (61)
Dining (13)
Family and Play Areas (1)
Questions & Answers
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Saumya J
16 June 2018|
Answer
Response from Martin v | Reviewed this property |
Don 't think so. Breakfast quite expensive there.
1
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Google Translation
ACTtherapist
30 April 2018|
AnswerShow all 2 answers
Response from unhappy_trav'ller | Reviewed this property |
Hi there yes they do. And handily they are right next to a full length mirror 😊
1
Vote
Room Tips
"Get as high as you can and away from the courtyard"
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"Go to a different hotel"
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"Avoid rooms on the street, very noisy"
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"Cant tell really the front overlooks the main street and the back the staff area."
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