The Heritage Hotel
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

The Heritage Hotel

4-5 Alfred Terrace Off Great Western Road, Glasgow G12 8RF Scotland
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Did you already book this hotel?
Tell us so we can help you plan.

About

#70 of 104 hotels in Glasgow
4.4 of 5 bubbles
Location
3.9 of 5 bubbles
Rooms
4.1 of 5 bubbles
Value
4.1 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.0 of 5 bubbles
Sleep Quality
The hotel is situated in the westend of glasgow between cecil and hillhead st, it has 27 rooms all ensuite, all prices include a full breakfast the hotel has limited parking for 3 cars only.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Paid public parking on-site
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Baggage storage
Non-smoking hotel
24-hour front desk
Street parking
Breakfast buffet
Complimentary Instant Coffee
Room features
Telephone
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, Czech, Hindi, Polish and 1 more

Location

4-5 Alfred Terrace Off Great Western Road, Glasgow G12 8RF Scotland

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 110
  • 150
  • 81
  • 32
  • 15
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Sort by:
Detailed Reviews
Steve M wrote a review Mar 2024
Newbury, United Kingdom
5.0 of 5 bubbles
Hotel was chosen on family recommendation.

Lovely clean hotel situated opposite the 'Cobblers' Bridge'. Very well located for all the old town has to offer. The welcome drink was a nice touch on check-in.

The staff are very professional and friendly. Our room on the third floor faced towards the old town. Good elevator for those who need it. Well sound insulated, clean and well-presented. Good TV. Comfortable bed. Excellent bathroom with a good shower. Good wardrobe space, safe, mini-bar/fridge, and complimentary coffee/tea/water.

Very good breakfast with plenty of choice.

The old town can be quite noisy into the night with people en route from the bars and cafes. Not the hotel's fault! The excellent double glazing cuts out the noise.

Only gripe. The room was very warm. The aircon did not seem to have been enabled. Probably the time of year.

Don't hesitate to book your stay here. I highly recommend it.
Read more
Date of stay: March 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciara M wrote a review Jan 2020
5.0 of 5 bubbles
We had a lovely stay at the Heritage hotel- great breakfast, comfortable warm rooms, handily situated for restaurants and close to the station for getting into the centre of Glasgow. A very reasonable price too. We were also lucky to get a parking spot at the back; the car park is small, so I imagine this would not be guaranteed in busy periods. Would particularly like to thank Anna for her sterling service in finding and returning my electric toothbrush within a couple of days- above and beyond what you might expect! Thanks again. Would definitely recommend this hotel and hope to return again someday.
Read more
Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OssianLtd wrote a review Jan 2020
Bonnie Scotland
4.0 of 5 bubbles
One night here - a decent sized room and a comfortable bed, but a very compact bathroom and a shower that seemed to run cold until I had almost given up, then changed to boiling.

Breakfast was adequate, but again nothing special - I had the continental as the idea of "turkey rashers" put me off the cooked.

The hotel is hard to find - on a raised street above Great Western Road, and my satnav took me in circles until I gave up, parked on street, and walked. There was also a lot of street noise through the night.
Read more
Date of stay: January 2020
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
starryglober wrote a review Jan 2020
5.0 of 5 bubbles
Booked for single room, very pleased. Spacious, clean and apparently newly refurbished bathroom, I paid a very reasonable price and have no complaint.

Staff are really friendly.

The only tiny thing is the rather steep staircase for my 3rd floor room- however staff recommend calling before booking and they can try to arrange ground or lower floor rooms if suitable.
Read more
Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maunstar wrote a review Feb 2020
4.0 of 5 bubbles
Spent one night here with my work. The hotel was lovely and clean, the staff were pleasant and overall I enjoyed my stay. My only complaint: finding the hotel was a bit of a nightmare!! It's situated on top of a set of shops, and the entrance was not well signposted. I spent around 45 minutes walking around in circles, in the dark, as a lone female traveller (which I didn't particularly enjoy). For anyone who has booked to stay here - Turn left off the main street up the cobbled walkway, then look for a gap in the walls on the right hand side, this is how you access the hotel!!
Read more
Date of stay: February 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leanne S wrote a review Jul 2014
Newry, United Kingdom
1.0 of 5 bubbles
TERRIBLE! Resembled a hostel rather than a hotel, and quite removed from the city centre. The money saved on the room was definitely outweighed by the money spent on taxis to the centre. Dirty cramped bathroom and old style décor.
Read more
Date of stay: January 2014Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lochan3350 wrote a review Oct 2014
Thurso, United Kingdom
5.0 of 5 bubbles
My grandson and myself stayed here for 5 nights very recently. A delightful budget hotel a 5 minute walk and a 6 minute underground ride away from the very centre of Glasgow. Our room was very spacious, en-suite with a lovely body massage shower, really comfortable beds, tea and coffee making facilities. We had room No1, no stairs and very quiet and peaceful as it is to the back of the hotel.
A lovely breakfast with a large choice of hot food, cereals, fruit juices, yogurts and fresh fruits all cooked and served by a team of 3 lovely and very helpful girls. The front desk staff were also extremely helpful.
To sum up.....an extremely clean, warm, comfortable hotel, with a warm, friendly helpful staff.
The price is very very reasonable.....we paid £55 B&B....and that for both of us
I would most certainly stay here again and would definately recommend it to family and friends.
Read more
Date of stay: October 2014
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ruby010 wrote a review Dec 2005
London
4.0 of 5 bubbles
I have stayed twice at the family run hotel and chose it more for it's close proximity to the Botanic Gardens and Byres Road than the facilities. Having said that, the hotel is fine. Ian, the owner and staff are pleasant and helpful. Overall, the Heritage offers a good, clean, no frills, standard of accommodation. It's a bit functional but it does the job for the price.
Read more
Date of stay: November 2004
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan D wrote a review Apr 2005
wales
5.0 of 5 bubbles
Upon arriveing at the hotel we were greeted by Ian who was very efficiant, polite and really made us feel at home.
The rooms were very clean and spacious and everything was to hand.
The food at this hotel was very good.
I will be returning to this hotel again,i was very impressed.
Read more
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louiseinnewcastle wrote a review Nov 2019
Newcastle upon Tyne, England
5.0 of 5 bubbles
This hotel was great for what I needed for one night - it was clean and comfortable and the staff were friendly and helpful. If you’re expecting a modern chain hotel then you may be a little disappointed, but this is a nice independent place in a great location for the west end of Glasgow and the university. It’s only a few subway stops from the city centre too. It’s very reasonably priced and in a great area for restaurants etc. I would stay here again if I needed to be back in this area of Glasgow
Read more
Date of stay: November 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Gary G
Aberdeen, United Kingdom6 contributions3 helpful votes
Hi Deborah,there are approximately 9 spaces at rear of hotel.On street parking is available also to the rear of the building as it is a mainly residential area.Parking on the main Great Western Road would be restricted & also metered.Kindest regards,Gary.
Answer from ScottBaillie
Stranraer, United Kingdom79 contributions92 helpful votes
I'm sure they have ground floor rooms
Mary H asked a question Aug 2016
Skaneateles, New York61 contributions39 helpful votes
check in time? coming from USA and we will be tired. How soon will we be able to get in?
Answer from Martin
Ruislip, United Kingdom19 contributions13 helpful votes
No usurer Mary. I think we had to check out by 1000 so i expect you can check in after 1200 when they've had time to prepare your room but check with them. The staff were very helpful
Katie D asked a question Nov 2015
How close to hydro?
Answer from Chegaw
Edinburgh, United Kingdom271 contributions129 helpful votes
1.6 miles. About 25 min walk. 8 min in car according to google maps.
misterluton asked a question Feb 2015
Luton, United Kingdom
best way to get from airport to hotel
Answer from Lochan3350
Thurso, United Kingdom20 contributions57 helpful votes
get the bus from the airport to Bchanan St bus terminal, then a £5 taxi straight to the hotel hope this helps
Skye2903 wrote a tip Jul 2019
Glasgow, United Kingdom41 contributions52 helpful votes
3.0 of 5 bubbles
"Would avoid ground floor"
Read full review
Peter H wrote a tip Jul 2019
Taynuilt, United Kingdom6 contributions6 helpful votes
4.0 of 5 bubbles
"as there no lift it can be difficult"
Read full review
treeCheshire wrote a tip Jun 2019
cheshire161 contributions48 helpful votes
3.0 of 5 bubbles
"There is no lift so if you have mobility issues please request a lower floor."
Read full review
Nick P wrote a tip May 2019
77 contributions76 helpful votes
4.0 of 5 bubbles
"Rooms on north side have view over the main road"
Read full review
sfergo wrote a tip Aug 2018
Canberra, Australia183 contributions66 helpful votes
3.0 of 5 bubbles
"ask for a room that doesn't look into the main street like I should have"
Read full review
Not the right property for you?
There are more places to choose from in the Glasgow area.
LOCATION
United KingdomScotlandGlasgowWest End
NUMBER OF ROOMS
27
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE HERITAGE HOTEL | UPDATED 2024 Reviews (Glasgow, Scotland) - Tripadvisor

Frequently Asked Questions about The Heritage Hotel
Which popular attractions are close to The Heritage Hotel?
Nearby attractions include Glasgow Botanic Gardens (0.4 km), Glasgow West End (0.4 km), and Hunterian Art Gallery (0.4 km).
What are some of the property amenities at The Heritage Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at The Heritage Hotel?
Guests can enjoy free breakfast and free instant coffee during their stay.
Is parking available at The Heritage Hotel?
Yes, free parking, paid public parking on-site, and street parking are available to guests.
What are some restaurants close to The Heritage Hotel?
Conveniently located restaurants include Ashoka Ashton Lane, Cail Bruich, and Tiffney's "The Glasgow Steakhouse"©.
Which languages are spoken by the staff at The Heritage Hotel?
The staff speaks multiple languages, including English, Hindi, Polish, Czech, and Urdu.
Are there any historical sites close to The Heritage Hotel?
Many travellers enjoy visiting The Tenement House (1.5 km), The Mackintosh House (0.5 km), and House for an Art Lover (3.7 km).
All Glasgow HotelsGlasgow Hotel DealsLast Minute Hotels in GlasgowHotels near The Heritage Hotel
Things to DoRestaurantsFlightsHoliday HomesTravel StoriesCruisesCar Hire