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Legacy Rose & Crown Hotel

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Traveller (332)
Room & Suite (95)
Dining (35)
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Overview
  • Excellent41%
  • Very good35%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“the river”(316 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Wheelchair Access
4 Star Hotel
All hotel details
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Reviews (974)
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1 - 5 of 932 reviews
Reviewed 2 days ago

We stayed one night here and would not stay at this hotel again. The room we booked was supposedly a suite,(but really just a large room) in the old part of the hotel. It was very scruffy and dated. It became clear that the room...More

Thank julie m
Response from RoseandCrownGM, General Manager at Legacy Rose & Crown HotelResponded yesterday

Dear Julie M Thank you for posting your review and I was disappointed to read that you did not enjoy your hotel experience, it would have been nice to have discussed your concerns on your departure as we could have discussed and resolved the issues...More

Reviewed 1 week ago via mobile

There are 'good' places to stay and eat, and there are 'great' places to stay and eat - this is the latter! Set next to a meandering river in the historic part of the city, this hotel is truly professional, charming, and welcoming. There is...More

Thank cmp9999
Response from LegacyGuestRelations, Guest Relations Manager at Legacy Rose & Crown HotelResponded 1 week ago

Dear cmp9999 Thank you for choosing to stay at The Legacy Rose and Crown Hotel and for taking the time to leave feedback on your experience. We greatly appreciate all feedback as it helps ensure all of our guests receive a positive experience. We are...More

Reviewed 1 week ago

My wife and I stayed here during a recent business trip to Salisbury. The hotel is lovely, in a great location, with gardens that border the river. The decor is pleasant and the hotel well maintained. The staff are both helpful and friendly. The bar/restaurant...More

Thank David B
Response from LegacyGuestRelations, Guest Relations Manager at Legacy Rose & Crown HotelResponded 1 week ago

Dear David B Thank you for choosing to stay at The Legacy Rose and Crown Hotel and for taking the time to leave feedback on your experience. We greatly appreciate all feedback as it helps ensure all of our guests receive a positive experience. We...More

Reviewed 1 week ago

Booked a two night stay in March and what a visit to this Hotel. In summary no hot water when shower required between 7.30pm -9.30pm on both nights, no internet on one night, no working plug sockets whole visit and had to make tea on...More

Thank stell0n
Response from RoseandCrownGM, General Manager at Legacy Rose & Crown HotelResponded 1 week ago

Good morning Thank you for taking my call earlier this morning and I am sorry that I missed you on check out yesterday. I can assure you that the team work extremely hard to ensure that all our guests have a comfortable stay and your...More

Reviewed 2 weeks ago via mobile

Stayed here for one night, was allocated a room in the old part of the hotel although overlooked the road noise was not a problem. Room was clean and had everything we needed. Didn't have dinner in the restaurant as decided to go into the...More

Thank Ian W
Response from LegacyGuestRelations, Guest Relations Manager at Legacy Rose & Crown HotelResponded 2 weeks ago

Dear Ian W Thank you for choosing to stay at The Legacy Rose and Crown Hotel and for taking the time to leave feedback on your experience. We greatly appreciate all feedback as it helps ensure all of our guests receive a positive experience. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Things to do
Restaurant
Details
Price range
US$101 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Salisbury
#6 Romantic Hotel in Salisbury
Room types
Non-Smoking Rooms
Details
Price range
US$101 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Salisbury
#6 Romantic Hotel in Salisbury
Room types
Non-Smoking Rooms
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Traveller (332)
Room & Suite (95)
Dining (35)
Pool & Beach (5)
Questions & Answers
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Donna R
5 June 2016|
Answer
Response from Sarum_Castle | Reviewed this property |
The postcode shown on the Rose & Crown's website seems to put it in the wrong place, both on the AA's website and on Bing maps. (The Google map attached to TripAdvisor's entry is correct). Having adjusted the location... More
-1
Votes
TheLivingArmy
30 May 2016|
Answer
Response from Ashley M | Reviewed this property |
I would get in touch with the hotel, they are lovely and happy to answer any questions you have before, or during your stay.
1
Vote
Room Tips
"They all have their flaws just ring and ask which ones you want to get the room of your Fawlty Tower..."
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"You will have to climb up stairs unless you specify that you can't do it."
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"Rooms at the back have the best views. Avoid the John Tobin room"
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"Choose an Executive Room or one of the Junior Suites."
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