The hotel is comfortable, if a little basic but I thought the customer service was excellent. All of the staff that I encountered (at check-in/check-out, room service and housekeeping) were all very polite, friendly and professional. I stayed in one of the superior rooms which…
From the moment I arrived I was welcomed with a smiling face at reception. The rooms were quite spacious and clean. There was o noise during the evening from adjoining rooms so I had a good nights sleep. The staff at the bar in the evening were knowledgable on drinks and very…
Location is very central to many shops, station and restaurants. The room was very comfortable and nice size bathroom. Breakfast had a good selection and nice bar area with quirky decor. Only negative was stayed two nights and room did not get serviced, had to chase fresh…
I have stayed many times at this hotel and standards are still high. The ambience of the restaurant however has changed and not for the better; it is now very dark and loud thumping music (some of it rap) pumps out, even at breakfast time - I was glad to get out of there.
3 days business. Excellent customer service, with very helpful staff. Fish pie in the on site soap factory restaurant is the food of the Gods. Electric charge point (free of charge) is really helpful to those of us with electric cars.
"6th floor is the quietest."
"Executive Suite is the nicest and well worth the money. Try avoid the 5th floor as it has a bad smell."
"All rooms have been great every time we have stayed here, always asked for a room away from lifts."
"Aim to get to the car park before 7pm for an underground space"