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Staybridge Suites Birmingham

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Corporation Street 1 Martineau Place, Birmingham B2 4UW England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (710)
360
Panoramas (14)
Room & Suite (476)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Staybridge Suites Birmingham
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 127 hotels in Birmingham
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Our hotel offers a "home-from-home" environment for all types of guest. Relax and un-wind in The Den, making use of FREE WiFi. Enjoy your FREE breakfast in the Hub Kitchen or take it to your room. Get fit in our FREE Exercise Room before grabbing a coffee from our 24/7 coffee machine! All our suites include a fully-equipped kitchen so you can prepare yourself a meal in the evening, or attend the Evening Social on a Tuesday, Wednesday and Thursday for complimentary drinks and nibbles!
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Meeting rooms
Baggage storage
Wifi
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Dishwasher
Microwave
Refrigerator
Kitchenware
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Spanish, Chinese, Polish and 1 more
1136Reviews52Q+A100Room tips
Traveller rating
  • 750
  • 301
  • 56
  • 15
  • 14
Time of year
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Popular mentions
h4x0rs wrote a review Oct 2020
Weston-super-Mare, United Kingdom3 contributions2 helpful votes
I had a very pleasant 5 night stay while working in Birmingham city centre. Location is handy for business district and retail. Lots of delivery food options and it was convenient having cutlery and crockery in the room. Rooms very well furnished and spacious. Beds nice and comfy, and decent linens. Breakfast was takeaway each morning due to Covid. Covid safe policy with masks worn in all public areas. Reception staff helpful and really seemed to enjoy chatting to guests. Stay also very responsive when I contacted them with an issue. Would definitely stay again.
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Date of stay: September 2020Trip type: Travelled on business
1 Helpful vote
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Christian F wrote a review Sep 2020
Southampton, United Kingdom25 contributions14 helpful votes
I regularly travel and have to stay over in the Midlands and have found that the Staybridge Suites is my lodging of choice. The location is pretty good as it's close to many bars, restaurants and shops and has numerous car parks, bus routes and the train station nearby. I've only stayed here during and after lockdown so I've not yet experienced the hotel at it's prime, however I have found the service and comfort excellent even in these restricted times. I personally love the fact that I can prepare my own food at my leisure and convenience which is perfect for me. A special mention to Ana Maria who checked me in on my first visit and a few times since and who I have seen carrying out tasks all over the hotel without complaint and with a smile! It's quite clear the whole team go the extra mile for their guests which is the biggest reason why I will continue to return again and again!
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Date of stay: September 2020Trip type: Travelled on business
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Muhammad wrote a review Aug 2020
3 contributions
My aunty had booked me into Staybridge Suites Birmingham for 3 nights using her reward points (this is allowed according to IHG reservations), my name was added under the "Additional Guest" field. I arrived late to the hotel and proceeded to check in. I was asked for the name under which the reservation was made, I confirmed my aunties name and mentioned that my name was also in the booking. He then asked me for government issued ID, I showed him my passport - This was the first time ever I have been asked for government issued ID whilst staying in hotels within the UK (being a frequent traveller, I have stayed in many hotels). He then informed me that I was NOT ALLOWED TO CHECKIN because my aunty was not with me despite my name being on the booking. He said she would have to send an email, this was around 10pm saying I be allowed to stay. I then asked to speak to the manager who confirmed that I would not be allowed to checkin under the booking despite my name being on the booking. I also asked if I could contact member services and if they stated I am allowed to checkin would that be honoured, they both implied "we are running this place and don't care". I offered for them to pre-authorise an amount for the whole stay from my credit card, I also offered to be allowed to checkin for 1 night and return in the morning to sort this out; as I was extremely shattered. He said I could only stay if I made a NEW RESERVATION. I asked him what about the cancellation of the previous booking so that the points can be returned, he said a full refund will be provided, due to COVID-19 rules are currently relaxed. However, he stated that he was unable to cancel the stay, which could only be done by IHG member services. I told them that they had made me feel extremely unwelcome, they did nothing to make things better. I made a new reservation for 1 night and checked into the room. I arrived in my room and called IHG member services whom again confirmed that I should be allowed to checkin. I told them what had happened, whom then said that the first night will be chargeable to cancel the reservation. I then asked them to contact the front desk, finally they agreed to a full refund. After which, I called the front desk again to tell them. The night-manager said that he was not bothered about me complaining. It feels like the 2 men were subcontractors who don't care about the business. They told me that they have had people book under others name and committed fraud. Does it really mean that you drop your standards if you had fraud and think every brown person is going to rob you? Nothing was sorted in the night and they asked me to speak to the morning colleagues. In the morning, I was met by an extremely nice lady who helped me in all aspects of my stay from breakfast to late checkout. As well as making the gym available to myself and arranging a meeting with the guest relations manager. The guest relations manager and her colleague at reception were extremely professional well mannered and well trained. The manager arranged a full refund for the 1 night stay to try and put things right. In light of this I would consider staying at this property again however the 2 men working on nights need to be retrained.
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Date of stay: August 2020
Value
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Response from IHG Service, Owner at Staybridge Suites Birmingham
Responded 11 Sep 2020
Hello WebAgent007, Providing the best hotel experience begins with excellent service. It has always been our pleasure to assist our guests in whatever way we can. We appreciate your feedback as this will be our source in improving the service we provide to our valuable guests like you. I am sorry for the inconvenience you experienced with how your reservation was handled by our night staff. This is not the experience we want you to have. Rest assured that this issue will be looked into. I am just glad that our Guest Relations Manager at the hotel was able to make things right. I have shared your comment with our Hotel Management for review and the necessary improvements needed on our end. I hope we get the chance to serve you again and create a better experience for you in the future. Warm thoughts, Deborah R. Case Manager IHGService
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dwd wrote a review Aug 2020
3 contributions1 helpful vote
I love this place, its clean, away from the noise, the staff are lovely. The Room is absolutely lovely, its a real home from home. It's great to be able to cook my own food so its perfect for the independent traveler. I would definitely recommend it and will certainly be returning.
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Date of stay: August 2020
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Sue H wrote a review Aug 2020
England373 contributions148 helpful votes
We were moved to the Staybridge as the boiler had broken in our booked hotel. The staff were delightful and organised taxis for us to get to our booked restaurant half a mile away. The room was very clean with a kitchen area. The aircon was very efficient and quiet. For anyone wishing to stay in the centre of the city this is an ideal location.
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Date of stay: August 2020
Rooms
Service
Sleep Quality
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PRICE RANGE
US$91 - US$162 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandWest MidlandsBirminghamLadywood
NUMBER OF ROOMS
179
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Frequently Asked Questions about Staybridge Suites Birmingham
Which popular attractions are close to Staybridge Suites Birmingham?
Nearby attractions include Escape Hunt Birmingham (0.2 km), Steelhouse Lane Lock-up (0.3 km), and Electric Cinema (0.5 km).
What are some of the property amenities at Staybridge Suites Birmingham?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Staybridge Suites Birmingham?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Staybridge Suites Birmingham?
Guests can enjoy free breakfast and free instant coffee during their stay.
Is parking available at Staybridge Suites Birmingham?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Staybridge Suites Birmingham?
Conveniently located restaurants include @pizza, Grand Central Kitchen Birmingham, and Tapas Revolution Birmingham.
Are there opportunities to exercise at Staybridge Suites Birmingham?
Yes, guests have access to a fitness centre during their stay.
Is Staybridge Suites Birmingham located near the city centre?
Yes, it is 0.6 km away from the centre of Birmingham.
Are any cleaning services offered at Staybridge Suites Birmingham?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staybridge Suites Birmingham?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Staybridge Suites Birmingham offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.