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Stayed as part of a work event. Big hotel. Expensive parking but understand why due to proximity to NEC. Reception staff was friendly and efficient. Room clean and functional. Bed comfortable. Good room temperature and didn’t hear any noise from elsewhere. Breakfast was nice. There...More
My husband and kids planned a surprise 50 birthday party for me here. The meal service we got was beautiful and my family, guests and myself were all very happy with the consistency of the service given throughout the event. One of the event coordinators...More
1 Thank AnnaK3497
Response from Oliver S, General Manager at Hilton Birmingham Metropole HotelResponded 26 September 2018
Thank you for taking the time to write your review following your recent stay.
We're so pleased to know that your surprise 50th birthday was such a success and that the service our team delivered ensuring everything ran smoothly.
We'll be sure to...More
The purpose of my visit to the Hilton Birmingham was to attend a corporate event for which the facilities, location and team were all really good.
Unfortunately my room really did spoil my stay, most due to the noise, outside my window was the ventilation...More
The room was nothing special. Service was very slow at the bar at the coffee shop and the concierge desk! not enough staff for the amount of people at the venue. Had dinner there which was supposed to be buffet so can go up for...More
Stayed here while we visited the Christmas exhibition at the Nec great location with a walk path direct to where we were going.
I have a lot of experience with the brand the rooms are not the best we had to move due to a...More
Hilton Birmingham Metropole is a well-connected and easily accessible Hotel in walking distance to Birmingham International Station linking to Birmingham Airport. Regular complimentary shuttle ensures guests …Morewill only be minutes from the airport and railway station. Park & Fly options are available at the hotel. With a great location next to the National Exhibition Centre (NEC) and LG Arena, it is an ideal choice for attending events and fairs and from 2015 attending the Resorts World Complex with Casino, shopping outlets and Cinema. The hotel provides superior leisure facilities onsite with Ocean Rooms Spa, LivingWell Health club featuring Fitness Room, Indoor heated pool, Sauna and Steam room. Food and Beverage Outlets include two restaurants and a 24 hour Lounge Bar, with Room Service available all day long. Free Wifi is available in Public Areas. For those travelling as a family, enjoy dedicated family rooms accommodating 2 adults and 2 children as well as children-friendly amenities and services. Easily accessible by rail, road and air networks , the hotel is at the hub that connects Birmingham International Airport and the International Railway station with the M42, M6 and M40. Birmingham City Centre and Regional attractions such as Warwick Castle, Cadbury World and Stratford-upon-Avon are easily accessible. The hotel is also largest accommodation and convention centre outside London with 790 guest rooms and suites, 33 flexible function rooms for meeting and events from 2 to 2,000 people and an experience team. This is where it all happens. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
I am not sure but the staff s the Train station can be helpful if you ask them. Otherwise write save the hotel number in your phone or write it in your notebook. If not call them while you are at home before you see out.