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Holiday Inn Birmingham City Centre

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Smallbrook Queensway Birmingham City Centre, Birmingham B5 4EW England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$123
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FindHotelUS$143
Booking.comUS$123
Expedia.comUS$123
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (531)
Dining (38)
Room & Suite (18)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Birmingham City Centre
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#79 of 127 hotels in Birmingham
Location
Cleanliness
Service
Value
A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Newspaper
24-hour front desk
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Iron
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, French, Spanish, Italian
2037Reviews35Q+A100Room tips
Traveller rating
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Popular mentions
BurleyBoy-XLondoner wrote a review 5 May
Burley in Wharfedale, United Kingdom292 contributions120 helpful votes
Unassuming from the outside but rooms are simply and nicely furnished. Decent size room and large windows give lots of daylight. En suite nice. Sensible and good Covid measures. Near the station but not the most salubrious part of Birmingham.
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Date of stay: May 2021Trip type: Travelled on business
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abe 1002016 wrote a review Apr 2021
Birmingham, United Kingdom33 contributions16 helpful votes
I stayed in this hotel from April 28th to 30th April. Right from the check-in the receptionist Blazej acknowledge me as a Gold member of IHG and was professional and courteous enough after l complained that the first room he gave me had hair in the bathtub. My second room 408 was spacious enough and l have really fallen in LOVE with that room and next l stay there l will stay in that room. THANK YOU BLAZEJ AND YOUR colleague on duty at the desk. Lastly, but not least the takeaway breakfast was cool and delivered on schedule. The ONLY downside in the room was the curtain which is torn. Once again l love this hotel and will stay there more and will appreciate it reward members had a privilege breakfast rate. Thank you, Blazej and your colleague for scanning my documents.
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Date of stay: April 2021
Value
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Trip type: Travelled on business
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Ilovehummingbirds wrote a review Dec 2020
London, United Kingdom2 contributions
mixture of rooms. the hotel is partly refubished. I had a lovely clean room for a decent price. it was called a suite but was basically an hotel room with shower. it had TV, walk in shower, tea and coffee. main plusses : shower was probably the best ive come across and the staff are very nice, professional and helpful. I'd stay again
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Date of stay: December 2020
Value
Rooms
Service
Room Tip: i stayed in a refurbed room.
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abe 1002016 wrote a review Oct 2020
Birmingham, United Kingdom33 contributions16 helpful votes
I stayed in this hotel on the 26th of Oct and that was my first time staying in this hotel and my experience was awesome. In approaching the desk the receptionist Anette welcomed me warmly as a Gold member of IHG loyalty reward system and numerated all the benefits entitled me and said l can call the desk any time l had an issue in my room. l also asked for a late check out which she granted happily and also offered me a voucher for a complimentary drink. THANK YOU ANETTE YOU ARE A STAR TO YOUR HOTEL. My room was spacious enough and was perfect because l was coming from work and the floor was very quiet..The ONLY ISSUE in the room was the fridge in 720 has water stacked in it and needs to be CLEANED. Lastly, l thank Albert the night manager or night supervisor for the printing of my documents.I really enjoyed this hotel and will be back again.
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Date of stay: October 2020
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: The higher floors are quieter.
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1 Helpful vote
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Angel wrote a review Oct 2020
Nottinghamshire, United Kingdom15 contributions6 helpful votes
I had booked this for my Birthday, it was a good location from the city station and the chinese chinatown. I was happy about being put on a higher floor as we had a little bit of a view at least, I really did try and not to complain about many things as it was my birthday, but disappointment after another.. Our Double bed was two beds pushed together, this made it very uncomfortable for my partner and I, we had asked for more pillows only to be told that it was 2 max.. and when they had bought the pillows they didnt even have a pillowcase. Handwash and showergel was out so we had to wait for room service again to bring some more, he bought us three small bottles and said thats all he could find and that we would have to wait til morning? My partner asked again and wasn't happy, he then decided to go find some if empty rooms and then got back to us.. Reception wasn't the friendliest, no smiles, how was you day, or even a happy birthday or welcome nothing.. So we checked in and she had informed me that my IHG membership for later checkout is not going to work as i booked through booking.com.. although the reason why i signed up in the first place is cause of my first booking with holiday inn then recommended it to me for late checkout, so i was confused why it wouldn't work. Breakfast staff didnt really explain much, just took our order and never came back to check on us. you weren't allowed to order any more like the buffet before either. Our Bathroom was tiny and the door swung inwards so we had to move around the door just to get in to the bath and sink. The plug sockets were too close to the table so I couldn't even plug in the hairdryer. I think the last thing was that we wasn't allowed to leave our luggage behind while we explored the city and come back for them. I understand its Covid reasons.. but other places was doing it.. even holiday inn express.. so it just added to our annoyance and disappointment customer service was poor, and I wouldn't go back.. in-fact i would rather pay more to be treated like a customer than a nuisance.
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Date of stay: October 2020
Value
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PRICE RANGE
US$68 - US$163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn city centre hotel birmingham, holiday inn birmingham, birmingham holiday inn
LOCATION
United KingdomEnglandWest MidlandsBirminghamLadywood
NUMBER OF ROOMS
280
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Frequently Asked Questions about Holiday Inn Birmingham City Centre
Which popular attractions are close to Holiday Inn Birmingham City Centre?
Nearby attractions include Birmingham Back to Backs (0.2 km), Whistle Punks Axe Throwing (0.4 km), and Birmingham Hippodrome (0.2 km).
What are some of the property amenities at Holiday Inn Birmingham City Centre?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Birmingham City Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Birmingham City Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Birmingham City Centre?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Holiday Inn Birmingham City Centre?
Conveniently located restaurants include @pizza, Grand Central Kitchen Birmingham, and Tapas Revolution Birmingham.
Are any cleaning services offered at Holiday Inn Birmingham City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Birmingham City Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Birmingham City Centre?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Holiday Inn Birmingham City Centre?
Many travellers enjoy visiting Birmingham Back to Backs (0.2 km), Steelhouse Lane Lock-up (0.9 km), and Soho House (3.1 km).