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Britannia Hotel Birmingham

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New Street, Birmingham B2 4RX England
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About

#118 of 127 hotels in Birmingham
Location
Cleanliness
Service
Value
The Britannia Hotel Birmingham is situated in the very heart of Birmingham city centre. The famous Bullring shopping mall is within walking distance and Primark and other high street stores are right next door to the hotel. The hotel's 214 en-suite bedrooms are tastefully furnished, all with tea and coffee making facilities, ideal for cost effective city centre accommodation.
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Property amenities
Public wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Baggage storage
24-hour front desk
Room features
Housekeeping
Telephone
Coffee / tea maker
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
3487Reviews19Q+A100Room tips
Traveller rating
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Lenny wrote a review Nov 2020
2 contributions2 helpful votes
Stayed for 1 night (thank god) Did not look anything like the photos. Was cold/dirty and damp, there was even mould on the windows. Would not recommend. There’s not much more to write I believe I’ve made my point pretty clear. AVOID
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Date of stay: December 2019Trip type: Travelled as a couple
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goodfoodjudge2016 wrote a review Aug 2020
Birmingham, United Kingdom56 contributions36 helpful votes
Lovely to be able to stay here again, and as always the staff all give a great welcome. from manager to housekeeping. Noticed straightaway the high level of safety that has been put in place to protect the guest and the staff. It really hard in the hospitality business to put barriers between people but Britannia has done this in such a way you don't find it awful. Well done to Britannia keeping the staff going, and thank you to all the staff for keeping the guests safe and still smiling throughout each and every difficult shift.
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Date of stay: August 2020
Location
Cleanliness
Service
Room Tip: I think all the rooms are good they are large and always loads of hot water for a wonderful long...
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Betty Burney wrote a review May 2020
4 contributions3 helpful votes
I had booked 2 separate nights some time ago, non refundable, as I was flying from Birmingham, when my holiday was cancelled I telephoned and was told all payments, including non refundable were being refunded. I recieved my refund without any problems. Although i never stayed in the hotel, all the staff i spoke to by telephone were polite helpful and friendly. Thank you.
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Date of stay: May 2020Trip type: Travelled solo
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Shaun B wrote a review Mar 2020
4 contributions3 helpful votes
Oh my god when I checked into this hotel, I must have been mental, wot a bad hole, I got no sleep cause everyone stays up having a rave, I was given my keys went to my room, and theres a cleaner still cleaning my room!!! πŸ‘€ 😐 I had to wait outside my room for 20 minutes, the whole hotel stinks of weed???, you can hear everything that's going on in the rooms opposite you!! πŸ‘€ Dirty rooms broken furniture, phone that don't work, but that probably to stop you ringing reception to moan about the bad hotel , and the funniest thing was!!??? In reception area I counted 10 notices all over the walls, stating we don't hold cash in the hotel over night and our staff do not have any safe keys at night, hahaha, makes u feel really safe NOT, Basically guys your better off sleeping with the homeless, who by the way all sleep in the doorway, really madπŸ€ͺ πŸ˜‚ πŸ˜‚ πŸ˜‚ πŸ˜‚, I think the last straw was finding blood in my toilet, and my bathroom falling apart around me πŸ˜‚ πŸ˜‚ πŸ˜‚ πŸ˜‚ πŸ˜‚
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Date of stay: March 2020Trip type: Travelled on business
3 Helpful votes
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Response from BritanniaBirmingham, Front Office Manager at Britannia Hotel Birmingham
Responded 28 Apr 2020
Dear Guest I am sorry to read that the hotel did not meet with your expectations All comments, both good and bad are discussed with the relevant Departmental Managers as it is only through receiving feedback from guests that we are able to monitor the level of service we provide thus enabling us to make improvements where necessary. Please accept my apologies once again. Regards.
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Julie B wrote a review Mar 2020
Leicester, United Kingdom26 contributions28 helpful votes
The most disgusting so called hotel i have ever stayed in. Rooms were filthy bath and beds stained, it was like the shinning hotel. Reception staff so rude, beds were like concrete the pictures on the wall were following u down the dark corridors. Basically a homeless shelter for dogs and thats being kind. This place needs shutting down its against human rights. NEVER EVER AGAIN...... STAY AWAY
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Date of stay: March 2020Trip type: Travelled with friends
1 Helpful vote
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Response from BritanniaBirmingham, Front Office Manager at Britannia Hotel Birmingham
Responded 28 Apr 2020
Dear Guest I am sorry to read that the hotel did not meet with your expectations All comments, both good and bad are discussed with the relevant Departmental Managers as it is only through receiving feedback from guests that we are able to monitor the level of service we provide thus enabling us to make improvements where necessary. Please accept my apologies once again. Regards.
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PRICE RANGE
US$44 - US$128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
birmingham britannia hotel, britannia hotel birmingham
LOCATION
United KingdomEnglandWest MidlandsBirminghamLadywood
NUMBER OF ROOMS
195
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Frequently Asked Questions about Britannia Hotel Birmingham
Which popular attractions are close to Britannia Hotel Birmingham?
Nearby attractions include Escape Hunt Birmingham (0.4 km), Electric Cinema (0.3 km), and The Wellington (0.3 km).
What are some of the property amenities at Britannia Hotel Birmingham?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and breakfast buffet.
What food & drink options are available at Britannia Hotel Birmingham?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Britannia Hotel Birmingham?
Conveniently located restaurants include @Pizza, Grand Central Kitchen Birmingham, and Tapas Revolution Birmingham.
Is Britannia Hotel Birmingham located near the city centre?
Yes, it is 0.8 km away from the centre of Birmingham.
Are there any historical sites close to Britannia Hotel Birmingham?
Many travellers enjoy visiting Birmingham Back to Backs (0.5 km), Steelhouse Lane Lock-up (0.5 km), and Soho House (2.9 km).