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Mercure Stratford-Upon-Avon Shakespeare Hotel

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Traveller (529)
Room & Suite (201)
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Overview
  • Excellent29%
  • Very good41%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
“car park”(261 reviews)
“privilege room”(34 reviews)
“junior suite”(61 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from Mercure Stratford-Upon-Avon Shakespeare Hotel
Special Offer: CHEAPEST ONLINE RATES!
Offers from Mercure Stratford-Upon-Avon Shakespeare Hotel
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,033)
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1,952 results
Traveller rating
568
773
381
150
80
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LanguageEnglish
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568
773
381
150
80
Show reviews that mention
All reviewscar parkprivilege roomjunior suiteuneven floorsold buildingper nightmiddle of townfour poster bedlots of characterlovely hotelcentral locationexcellent locationpublic areaslarge bathroomlovely roombuffet stylestayed for one night
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1 - 5 of 1,952 reviews
Reviewed 2 days ago

First visit here. Car park very overcrowded and had to leave car keys at reception which I do not like. Only one girl on Reception, a queue quickly formed, and her English was not perfect so she mixed up our booking and had to start...More

Thank Peter I
Hotel's Favourite
Reviewed 13 July 2018 via mobile

Check-in was easy room was very clean and well presented the hotel is in a great location easy to go down by the river or visit any local restaurants the staff are all friendly .just please be aware that if you are staying in an...More

2  Thank lisa c
Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 14 July 2018

Dear lisa c Thank you so much for your great review and good advice regarding the lift - which can actually serve most rooms in the hotel, but obviously there's a longer walk to it from some areas of the hotel. Great to know you...More

Reviewed 4 days ago

Had 3 rooms on the first floor at the front of the hotel. As expected rooms were small and "olde world" with exposed beams. Room 107 had several issues, water stains on ceiling, bed that has head lower than the foot. Bathroom tiles and tub...More

Thank Stephen W
Reviewed 4 days ago

The first room we were offered was up in the attic. It was ok... but the bathroom was a bit grubby, particularly around the shower screen. There were cobwebs and dust all over the back staircase. It wasn't a great room for someone with visibility...More

Thank Joules J
Reviewed 1 week ago

Great hotel and fabulous staff,always welcoming and helpful. Room was great, still with oak beams and great old carved headboard. Absolutely loved it. Breakfasts were massive! Car park is small but well managed to maximize the space. Will be recommending it to others. Some issues...More

Thank Sam H
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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$102 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Stratford-upon-Avon
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$102 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Stratford-upon-Avon
Room types
Suites, Non-Smoking Rooms
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Traveller (529)
Room & Suite (201)
Dining (24)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
emilylwhite75
4 December 2017|
AnswerShow all 3 answers
Response from James L | Property representative |
Hi emilyIwhite75 Yes, can confirm we have at least 1 night porter on duty every night, so the reception desk is manned 24 / 24. We lock the doors around 11.30pm, but there is a bell you can press which alerts the night... More
0
Votes
g-shien
13 November 2017|
AnswerShow all 2 answers
Response from James L | Property representative |
Hello g-shien Sorry for the slow response, I've been away. Yes, we have cots which can be provided, and we also have an elevator which can help you access your bedroom with large luggage. Of course, our staff are also able... More
1
Vote
Room Tips
"Garrick Wing is noisy"
Read review
"Provides wheelchair accessible bathrooms"
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"If the aircon gives up, then reset the rooms electric on the panel at the back of the wardrobe"
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"We liked Room 215"
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