This was a very nice hoteling experiencing. It was a lovely room with high ceilings and a lovely bathroom. No major complaints. There was one extremely wobbly kitchen stool and the TVs were very outdated (no HDMI connectivity).
The hotel was clean and not very busy when we visited. The reception staff were very accommodating. We booked one of the bigger rooms which was worth the extra cost. and it was well sized and plenty of space and good kitchen equipment.
We stayed 4 nights in the Extended Grande Studio. The room was more than our expectation.....porch, clean, cosy and spacious with enough lightings. It came with a kitchen which was so convenient for us to heat up food and make drinks. The staff were welcoming n catered to our request during the stay. Grab n Go breakfast was a bonus and the all day coffee machine providing hot drinks when u came back from the cold outside. The location is superb as it's so near to NCL Central station and shopping areas....no problem finding food n entertainment. Thank you Roomzzz, for giving us a warm n enjoyable X'mas stay......love it!!
The main reasons I chose this aparthotel was because of the fantastic reviews it had received from previous guests and its proximity to Central Station and the City Centre. I am originally from the area but have been working abroad for a long time and came back to visit my daughter who is studying close by at Northumbria University. Let me start my saying that all the favourable comments I read in the reviews regarding how the RoomZZZ staff treat their guests are totally true. I don't want to single out anyone in particular as that wouldn't be fair on the rest as everyone starting from the manager, assistant manager, reception staff and housekeeping were exemplary . Nothing was too much trouble for them. As I was alone I decided that a Neo Studio would be more that enough for me and I wasn't disappointed. The bed was very comfortable and I was staying in a studio on the lower ground floor which for me wasn't an issue . Yes I didn't have a view of the quayside but I must say you could hear a pin drop in my suite as it was so quiet. The studio had all the conveniences that anyone would require. Other reviewers have already mentioned them so I won't go over them again just to say that everything that you would need is available including washing and drying machines for doing your laundry. My stay was for 1 month so I would advise anyone planning for a longer stay to contact RoomZzz directly and ask them if they have any special rates for longer stays. I know that in my case I received a significantly better rate than what I was being quoted on online hotel booing sites. For me personally the service is the main reason why I would return to a hotel or an aparthotel and the service that I received in RoomZzz Newcastle will definitely make me re visit again.…
one of the best service i have had visiting a hotel but not just for the the facilities they were fine but the staff just made the stay so much sweeter i would say the staff like Gary (night staff) and karen (day staff) made me feel so welcomed the the room it’s self was more like the cherry on top i will not stay anywhere else if i visit newcastle again not just to single out Gary and karen but all the staff that me and my group encountered were great i can’t praise enough any hotel can provide a room but can’t provide the feeling the staff made us feel thanks again